Everything

Some furniture in the room was old

Maximális kényelmet biztosító szálloda csodálatos kertel és medencével. Személyzet nagyon barátságos és tisztelettudó. Teljes ellátást választottunk, minden étellel maximálisan elégedettek voltunk.

Ebédnél és vacsoránál 1.5-2 órába került, mire egy egyszerű két fogásos étkezést le tudtak bonyolítani, úgy, hogy 4-5 asztalnál voltak vendégek. Nem közvetlen a parton van a szálloda. Több km távolságra van a szállodához tartozó part szakasz, ami fürdésre alkalmatlan a sok szemét miatt.

El desayuno era muy bueno y variado, además de muy grande. Todo estaba riquísimo, la cena era deliciosa y las porciones muy grandes, la verdad nos sorprendíamos de la cantidad de comida. La cama era cómoda. El área de piscina era hermoso, claro que había mosquitos pero estamos en un paraíso tropical, no se puede esperar menos.

Fue el único hotel que nos hizo esperar 2 horas para entregarnos la habitación. Yo esperaba una habitación de planta baja y nos la dieron en el primer piso. Al llegar nos quisimos duchar y no había gel de ducha. Quisimos tomar un tour gratuito pero nadie llegó, estuvimos esperando más de 30 min. Al final mejor tomamos unas bicicletas e hicimos el tour nosotros mismos. Es el primer hotel en el que me hospedo que hacen la limpieza hasta las 4-5 pm. Fue un poco incómodo ya que se nos acababa la pasta dental, toallas limpias y lo más importante, agua.

Good location friendly staff great breakfast

Our room smelt very musty .. like damp

Very clean, bottom floors near the pool at the best.

Magnifique piscine arborisée, copieux buffet de petit déjeuner, proximité d’une petite rue commerçante, service de navettes pour la plage et le shopping center

Les chambres communicantes sont juste séparées par 2 portes en bois sans isolation. On entendait les discussions de la chambre voisine. Une fois que tout le monde dort, c’est ok. Pas de bruit entre minuit et 7h00. Le bruit des climatisations est toujours un peu gênant, mais cela est difficile à éviter.

Clean and tidy

Not enough information about facilities

Our needs were nicely met. A lovely atmosphere , no complaints

The staff went above and beyond to make us feel welcome. Many staff members memorised my daughter's name and greeted her wherever we went. They gave us a little colourful fish to feed, and asked me if I was ok when I got sick. They also gave us free toiletries for my baby. The breakfast variety was amazing, and the pools were really nice. I would definitely come back.

Nothing.

Die Lage war top und das Hotel verfügt über einen Shuttle zum Strand und Shopping Area (Bali Collection). Direkt neben dem Hotel ist ein kleine Shoppingstraße mit Bars, Restaurants und kleiner Markt.

Obwohl wir extra im Vorfeld ein Kingsbett gebucht hatten und wir das nachweisen konnten, dass es bestätigt wurde, hat man uns als Ehepaar zwei kleine Betten geben und das Personal war nicht ansatzweise bemüht eine Lösung zu finden. Beim Frühstück war das Personal komplett überfordert und auch nicht so freundlich, wie man das erwarten darf in einem Hotel in dieser Kategorie. Das Hotel verfügt über einen Beachclub, der leider sehr schlecht organisiert war. Das Personal stand nur in der Gegend rum, die hatten weder Kokosnüsse, was wirklich jeder Straßenverkäufer auf Bali verkauft, noch Cola Zero.

Everything was perfect. Never had to leave the hotel. It has everything you need there.

Nothing

We love the friendly and accommodating staff the most

The toilet didn’t have a bidet and the toiletries could be improved

Location was great! Pools and breakfast buffet were amazing! Deluxe Pool Terrace Room was worth the extra price!

Friendly staff, beautiful pool and very nice location.

A little noisy at times and the buffet breakfast was okay.

The facilities are amazing. Incredible pool and the breakfast was outstanding. Staff were very quick to attend to needs.

Soundproofing was poor. Could hear people in adjacent rooms and those walking on the floor above us.

Room servicing was a bit haphazard

Good hotel with great breakfast and private beach access. Walking distance to restaurants. Usual high quality Marriott experience.

N/a

Provide bellboy for taking luggage to room as too far and lift access limited

Awesome staff! Went out of there way for our honeymoon!

The hotel was very nice and short distance to some local restaurants. Breakfast was very nice too.

The room (mainly bathroom) was slightly tired but overall it was really nice and clean.

Very conveniently located Beautiful ambiance

Nil

First impressions here are great. The hotel looks just like the pictures, balinese music playing in reception and friendly staff to greet you on arrival. Overall, the hotel is clean and well kept. It has a quiet and calm atmosphere, perfect for relaxing. All of the staff are amazing, so friendly and welcoming. Our room was clean, the beds were comfortable and the amenities replenished daily. We chose a full board package and it proved to be great value for money. Besides one disastrous dinner service, the food in MoMo restaurant was great and breakfast has lots of options to cater for all tastes.

The kitchen seemed to be unable to keep up with orders in the evening despite usually being at approximately 50% capacity. One particular evening our appetisers and main courses all arrived together after an initial 50 minute wait. The waiting staff to the mains back to the kitchen whilst we ate our appetisers. We were served the same plates of food that had been kept warm in the kitchen but the food was cold and dry. One of our groups desert order was not fulfilled either due to a miscommunication in the kitchen. If we had not paid for full board I would have requested a reduction in the bill. This issue was raised to the hotel but the only response I have received is that it has been passed on to the relevant department.

Beautiful hotel with amazing staff in a great location …

The very hard bed plus the overhead shower didn’t work, but everything else was fabulous

beach club food place but most of it was not halal breakfast was good

non-halal food mostly

The hotel was on a beautiful property, surrounded by walking areas, and lots of security, so it felt safe. The pool, restaurant, spa, and other amenities exceeded our expectations in terms of quality and service. The best part of the stay was the staff. They made every possible attempt to make our stay enjoyable and memorable. Several connected with us on a deeper level, remembering our names and likes/dislikes and being super helpful.

Nothing I didn't like about the property, but feedback that might help - Probably our fault as foreigners, but we had trouble getting the hot water to work in our shower. A staff member helped us learn how to set it when we asked, so I'd say there might be value in a sign to help with the setting if this question comes up often enough. Also, pillows could have been better, but that's not unique to this hotel. Great experience overall.