Secrets St. James
3.9
Good(155 Reviews)Resort in Montego Bay
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
This Montego Bay resort features gourmet dining, a gaming lounge and spacious suites with a soaking tub and private balcony. Sangster International Airport is an 8-minute drive from this resort.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Map of Montego Bay
Available Rooms
1 King • 559 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 559 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 559 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 559 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double • 559 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.9
Good(155 Reviews)100% verified reviews
3.9
Staff are accommodating, food is awesome. Everything was amazing
3.9
Entertainment was a bid low keyed for a holiday weekend in Jamaica
3.9
De locatie en het personeel waren heel aardig. Genoeg ligbedden aanwezig en animatie team/programma waren top.
Het eten was zeer ondermaats, roomservice duurde vaak langer dan een uur en was vaak koud. Housekeeping kwam pas om 18 uur in de avond en de kamer had last van veel muggen en stof. Prijs kwaliteit verhouding is niet in evenwicht.
3.9
I didn't have much choice in where to stay although the price of this hotel was well out of my budget it was amazing. I have never slept in a bed that was so comfortable. The range of food and number of restaurants was plenty I wish I had more time there to explore everything. St James is one of those resorts that you doing have to leave ever.
The wifi wasn't the best due to the hurricane which was frustrating when trying too communicate with family and gain information about my delayed flight. There was slight mishap in communication online and the availability at the property due to the hurricane but beside that the property itself is exceptional
3.9
I loved the view , the cleanliness, all day room service , peaceful many things to do
The check in process was terrible. Arrived at 1 did a 15 minute walk through process was told we can explore return at 3 to check in. Returned around 4 only had 3 people in front . Room was not ready after waiting 45 minutes in a hot lobby with no air. Finally got to us and said they were checking on room. Check in process is not structured at all
3.9
the mosquitoes are awful
the room we were placed in the air wasn’t working. took 3 people to come in and they finally gave us a new room.
3.9
Food and the music and the pool and ocean
The rain 🌧 on one of the days it wouldn't stop..
3.9
friendly staff, great food , spacious, great entertainment, very very clean
poor lighting in the lobby. The print on the forms to be filled out are too small.
3.9
I love everything !!! such an amazing facility and the staff were excellent. My room and view were also stunning. I definitely will be going back very soon!!
I loved everything!
3.9
very clean and esthetically pleasing
3.9
Confusion at airport with transportation team.
3.9
The front desk staff was super amazing.
We paid $400 dollars for a romantic dinner on the beach which was beautiful, however the food was the horrible. the kitchen got our order wrong, and when we did get out food we had to take it to go because they had another couple booked. So we only got to enjoy the view nothing more.
3.9
They properly was clean and the staff was amazing.
The night life and entertainment wasn’t that great. The food was terrible.
3.9
Nice location, great atmosphere great valu
3.9
Our stay at Secrets ways great! The only con we had of the whole trip was check in took almost 2 hours. I blame this more to irate and rude guests being impatient and cutting line more than the staff. I approached a nice man named J'amaal who informed a kind young lady named Tiffany and she sorted us out quickly thereafter. The rest of the trip was amazing! The restaurant and bar staff were all great! Philip, Andre, O'Brian, Alvin, and Everett took the time to establish great relationships with us and always made us feel welcome. The musicians and entertainment were also amazing and TJ and Sky were very helpful for letting us know of upcoming events and getting us involved throughout our visit.
Just check in. It could have been more organized, but one small factor didn't ruin the trip.
3.9
The room was nice overall
The room was moist
3.9
Nothing. I will never be returning and will not be recommending this resort to anyone
3.9
I really enjoyed the beaches and the cleanliness of the entire resort. I felt they maintained it very well and for the most part, the staff was friendly and welcoming.
I was disappointed in the food options, as well as the quality of the food. I also purchased a very expensive private dinner and did not receive any seafood in my surf n turf.
3.9
The excellent customer service after the check in process.
The check in process for preferred customers wait 57 minutes to be called for check in .
3.9
clean and the food was amazing
I think it could be a bit more cost effective
3.9
Beautiful beach views and 10 restaurants.
The ceiling fans were absolutely Disgusting!!!
Checking into the resort was a nightmare.
3.9
View
check in time
3.9
The atmosphere is very inviting! We enjoyed the entertainment crew and they make us want to revisit. I don't know why Don Julio tequila isn't offered at the resort, but we would have loved that! The guys at the Piano Bar were great! Maybe expand the Hibachi restaurant, as it seems to be most popular.
In the room that we stayed, housekeeping congregated in the hallway and held loud conversations, early in the mornings. One day, I opened the door to let them know that we were attempting to "sleep-in." One lady apologized, greatly, but the conversations and laughter continued for at least 10 minutes before it stopped. The next morning, it was the same situation.
Room service needs some revamping. Taking 2 hours to receive food is unacceptable. One day, we never received anything at all.
The front desk staff is very unaccommodating. It's as if they don't care to make the stay enjoyable.
3.9
All the stuff was amazing. Britney on front desk, Jamil supervisor in one of the restaurants and Robert help us to take our stuff to the room. Almost every one of the servers in all restaurants was so great
It wasn't the room that we paid for they put us in a wrong room but they make it up for us
3.9
amazing property and vibe!!
check in was confusing
FAQs
How much does this resort cost compared to others in Montego Bay?
The average price for a rental in Montego Bay is R 2,328 per night. This rental is R 1,516 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Secrets St. James. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Secrets St. James. Enjoy the water!
Is Secrets St. James pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Secrets St. James?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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