InterContinental Bali Sanur Resort, an IHG Hotel

7.9 / 10.0

Outstanding(459 Ratings)

Hotel in Denpasar

5-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated in tranquil Sanur, InterContinental Bali Sanur Resort, an IHG Hotel features a stunning tropical garden and a semi private beach. It also boasts an outdoor pool and four dining options. Free WiFi is accessible in all areas.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Denpasar

Nearby attractions

Penglipuran Village

33.3 mi

Pantai Melasti Ungasan

19.4 mi

Museum Bung Karno

5.6 mi

Kapten I Wayan Dipta Stadium

18.3 mi

Available Rooms

Junior Suite

1 King or 2 Single • 968 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Junior King Suite with Garden View

1 King • 968 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

One-Bedroom King Suite with Garden View

1 King • 1463 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

One-Bedroom Suite with Ocean View

1 King • 1463 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

One-Bedroom Pool Villa with Garden View

1 King • 3315 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

RRRR

InterContinental Bali Sanur Resort, an IHG Hotel

RRRR

7.9 / 10.0

Outstanding(459 Ratings)

Hotel in Denpasar

5-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Denpasar

Nearby attractions

Penglipuran Village

33.3 mi

Pantai Melasti Ungasan

19.4 mi

Museum Bung Karno

5.6 mi

Kapten I Wayan Dipta Stadium

18.3 mi

Available Rooms

Junior Suite

1 King or 2 Single • 968 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Junior King Suite with Garden View

1 King • 968 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

One-Bedroom King Suite with Garden View

1 King • 1463 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

One-Bedroom Suite with Ocean View

1 King • 1463 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

One-Bedroom Pool Villa with Garden View

1 King • 3315 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.9 / 10.0

Outstanding(459 Ratings)

100% verified reviews

6.0 / 10.0

Sep 2024

5 star hotel? don't think so...

Definitely the friendly staff, which was doing their best to solve the issues we faced during our stay.

We booked 2 rooms. In one of the rooms the CA was broken, the room too shabby, definitely overpriced for this quality. The hotel is huge and has ca. 10 chairs at the pool and the beach. One has to "fight" for a chair. We were told first come, first serve, and it is not possible to reserve the chairs in advance. So we followed this advice and left our belongings early in the morning on the chair. When we came the belongings were not there and other people on the chairs. Afrer some research, we could find out that the security threw away our belongings, even though they saw us leaving our sfuff on the chair. And later on we found out that apparently one can reserve the chairs in advance.... This was a very unpleasant experience. Is deffinitely not 5 star hotel.

7.0 / 10.0

Aug 2024

Comfortable

The bed was very comfortable

The shower pressure was not that good

8.0 / 10.0

Aug 2024

Well worth the rate! 4 star!

Gorgeous pool. Large rooms. Very comfortable mattress. Awesome water view ! Great staff. So friendly.

Building could do with a little maintenance in places but nothing serious.

7.0 / 10.0

Aug 2024

It was ok

The staff at restaurants

The rooms are very old and dated. Little choice on veggie food when it came to halfboard meal

8.0 / 10.0

Aug 2024

The staff at the hotel were the nicest people. They could not have don't more for our stay to be so wonderful. Our s

The property was in a great location and although big it was easy to find our way around.

9.0 / 10.0

Jul 2024

Amazing hotel and staff

Beautiful facilities, lovely staff and fabulous food

Third bed was a mattress on the floor and was a bit squashy.

4.0 / 10.0

Jul 2024

Nice location, nice facilities but Poorly run hotel

If you want to be in Sanur then the location is good. Spa treatments were wonderful. house keeping staff were wonderful.

Extremely poor service for a high end hotel in Bali. IHG seems to not care about the quality of service under its brand here. Management level staff are incompetant and have poor training and skills. I spent over AUD$3000 in 5 days and was treated like absolute shit. Theres a distinct disconnect between the image of the property and the service you recieve. Was at the near by Hyatt the week before this and the service was 100 times better. The inability of them to be able to take a credit card for incidental payments and then harrass the guests over small incidental charges is not in fitting with the style of hotel. I would not recommend this hotel. Elements of a room service delivery were left at the door of the room for over three days even after reminding the management the item was still at the door. Uncessary contacts made by hotel staff using contact details left at recption. Was unable tog et a response from mangement over three days. 8 calls to the 24 hour service number explicity given by the hotel went unanswered and similar text messages to the 24 hour service number they provided went unaswered. Assistant Front Office Manager claimed this was because there was no phone reception however the system showed the calls and texts were recieved just unanswered. Same manager caimed there was no response for three days because was in a meeting (for 72 hours straight...) Disingenous and disappointing. Restaurant was closed for repairs, which is fine as this happens, but to not make people aware BEFORE check in then that is disingenous. COuld easily be infomration added at the time of booking on here. Unable to get a hot coffee - coffee served cold. Unable to get a coffee at all one morning, asked to get my own told not possible. Over 35 minutes to get a coffee, even though multiple others were served inbetween. the standard of service was more fitting of a $50 a nght hotel.

8.0 / 10.0

Jun 2024

Beautiful hotel and staff, location perfect, just needs to work on the 1% things

Location was excellent, rooms were fantastic, staff were very accommodating and friendly. Breakfasts were delicious with great variety.

Linen was old and needed an upgrade, rooms felt damp, no hooks for towels, no face washers provided.

10.0 / 10.0

Jun 2024

We will come vack again!!

Second time returning, breakfast has a good variety but most of em either too sweet or salty for me and family . Rooms are spacious. We just love this place!

Breakfast either sweet or salty

9.0 / 10.0

Apr 2024

It was good but this misunderstanding spoiled the experience.

The location is perfect. Very clean and nice staff. Breakfast was fantastic.

I had booked a room for three (2 adults and 1 child - 14 years old ) but they gave me for two and refused to provide sheets and pillow for the third person.

7.0 / 10.0

Apr 2024

excellent room, nice hotel, poor food offering and badly trained staff

The suite was great. really big lounge area, great bedroom, bathroom big and the massage room was used as a dressing room and helped give us some extra space. we didn’t use the outdoor terrace but it was huge. the kids room is good, the pool is nice.

the staff were nice but very poorly trained. very few of them knew what they were doing. it seems like the supervisors and management are well trained but the staff are all daily workers and not at all trained. we booked a ‘romantic meal’ and for $200 usd they were offering us a meal on a table next to the public path that we could just sit at if we ate in the restaurant for no extra cost. the $100 brunch was about as good as their buffet breakfast (which is so-so compared to similar hotels) and we felt ripped off given that their marketing presented it as a ‘Luxury’ brunch. all of the products (meat especially) are the cheapest type available and you would find similar in a 3 star hotel or low quality cafe.

9.0 / 10.0

Mar 2024

Amazing Stay, one of the nicest staff…

Staff Staff and Staff…Pool areas, Rooms are beautiful with the sitting area.

There was a little confusion at Pier 8 restaurant about the open hours and Drink Menu…Everything else was perfect.

5.0 / 10.0

Mar 2024

性价比一般

房间大

设施陈旧

8.0 / 10.0

Feb 2024

Wonderful relaxing and very comfortable

The property is showing it's age in places overall it was a great experience made better by the friendly and helpful staff. Breakfast was great as was the pool areas

N/a

8.0 / 10.0

Feb 2024

Great hotel good location excellent staff service and breakfast options.

Super friendly helpful staff, great room and excellent breakfast.

The main pool does not have enough shaded areas we were unable to stay there opting to sit in the children’s pool area which was well shaded and much more comfortable.

8.0 / 10.0

Feb 2024

Nice

It was clean & comfortable for 1 night. Breakfast was great.

Air con continually going on & off all night.

7.0 / 10.0

Jan 2024

Good

The service staff is nice. You can take away more after you finish your breakfast. Great if you intent to chill out in the room.

The breakfast selection is quite limited. The property needs a lot of maintenance.

10.0 / 10.0

Dec 2023

Everything was outstanding and would definitely come back and stay here again.

The room was exceptional and large. The bed was like sleeping in a cloud. The food was outstanding, with great service. Good location to walk or hire a bike and ride. Whole venue was super clean

Only 1 thing could have been improved - coffee at breakfast was not good.

8.0 / 10.0

Nov 2023

Really convenient situated right on the beach, good activities that the kids cools do a fee hours when it was too hot to

Big amazing pool, fun kids club and fantastic breakfast!

10.0 / 10.0

Sep 2023

Peaceful hotel

Beautiful and peaceful stay at the Intercontinental. Right on the beach, with a pool overlooking. Sensational buffet breakfast, comfortable beds and refreshing air conditioning. Lovely ponds and gardens.

A little south if the main shopping area, but I like walking so I didn’t mind (about a 30 minute walk). The beach walk is beautiful with little restaurants and shops along the way. It would be helpful if the hotel offered a free shuttle service to the main shopping area, for those days when you don’t feel like walking.

8.0 / 10.0

Aug 2023

Very comfortable, quite & clean

The property was very clean, beautiful gardens, breakfast had a good selection for breakfast, we got an upgrade to a 2 bed villa…😁

Nothing

10.0 / 10.0

Aug 2023

Great holiday

Every thing The breakfast was amazing Great Staff 👍

Nothing it was perfect

6.0 / 10.0

Aug 2023

Probably better options close by

Great location

Dates and needs a lot of work. Not would I would expect for an Intercon hotel

10.0 / 10.0

Aug 2023

Exceptional

Wonderful breakfast and very friendly staff. Photographer included

5.0 / 10.0

Jul 2023

Happy with everything but should have been told about renovations as it looks like it had been going for sometime and th

Location

It was under renovation and hadn’t been told but still expensive same price also the holding of lounges by the pool very poor 😞 when no one was there all morning!

5.0 / 10.0

Jul 2023

Wouldn’t go back

Most of staff (aside from reception) we’re very helpful and nice. Location is good to check out other local restaurants on the Sanur beach front strip.

Some of the cupboards in our room where dusty/grubby and a bit gross. Door to room was difficult to shut and didn’t make me feel safe. Pool area looks out onto a fake grass roof and a questionable pink flower statue. Many of the sun beds were ripped or grubby. Gardens and walkways were not up kept that well. Everything lacked love and care and wasn’t up to the standard I’d expect from an intercon.

9.0 / 10.0

Jul 2023

We loved our stay and would definitely return

Breakfast was lovely, the room was superb. The staff were lovely, couldn't do enough for us.

nothing comes to mind

7.0 / 10.0

Jul 2023

Lovely and relaxing.

Lots of variety, very nice.

The building work going on was quite noisy.

9.0 / 10.0

Jul 2023

Really nice hotel with an excellent location - Sanur is so nice, along the seafront

Lovely pool, excellent staff, very good breakfast, walking distance to lots of seafront restaurants and really well looked after gardens (Yanti was a particularly lovely staff member)

Minor building work going on but you are given 2 free drinks by way of compensation (between 5 and 7pm) - didn’t really detract from a great 3 night stay

6.0 / 10.0

Jul 2023

The hotel is below our expectation. We paid a lot.

The bedroom is big. The staffs are very friendly and helpful. Especially Mr. Cahya and another staff who came to our bedroom to take care of the rat in the middle of the night. Mr. Cahya is also very thoughtful when we were rush to go to Nusa Penida in the morning by preparing breakfast that we can take.

There was a rat in our bedroom when we were sleeping at about 12 pm and we couldn’t sleep until 2 am. The restaurant we had our breakfast has no good view. The garden is very messy. The toilet in the lobby is very dirty.

7.0 / 10.0

Jun 2023

enjoyed our stay

Staff were excellent ,could not of tried harder

Hotel looks rundown and is badly needing an upgrade thoughout

9.0 / 10.0

Jun 2023

Enjoyed our stay, staff were great -IGH’s greatest asset.

Bedroom was very large and spacious.

Access to the room was not clear and grounds needed a lot more work.

5.0 / 10.0

Jun 2023

Not a 5 Star property.

location

not a 5 star experience, loads of work going on, and probably will be for quite some time. pool villa was very run down, and not up to to $560 aud standard, paid per night. no intercontinental club, no evening canapés, two weak cocktails per person of an evening. very very poor!! we were over all very underwhelmed! nothing like other international properties we have Stayed. grounds were not up to standard, obviously there are not enough garden staff to keep on top of it. we stayed in 4 different hotels during our month in Bali, this was by for the worst one.

FAQs

How much does this hotel cost compared to others in Denpasar?

The average price for a rental in Denpasar is R 793 per night. This rental is R 53 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at InterContinental Bali Sanur Resort, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at InterContinental Bali Sanur Resort, an IHG Hotel. Enjoy the water!

Is InterContinental Bali Sanur Resort, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at InterContinental Bali Sanur Resort, an IHG Hotel?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Hotel in Denpasar

Reasons to book

About this hotel

Amenities

Map of Denpasar

Nearby attractions

Available Rooms

Junior Suite

Junior King Suite with Garden View

One-Bedroom King Suite with Garden View

One-Bedroom Suite with Ocean View

One-Bedroom Pool Villa with Garden View

InterContinental Bali Sanur Resort, an IHG Hotel

Hotel in Denpasar

Reasons to book

About this hotel

Amenities

Map of Denpasar

Nearby attractions

Available Rooms

Junior Suite

Junior King Suite with Garden View

One-Bedroom King Suite with Garden View

One-Bedroom Suite with Ocean View

One-Bedroom Pool Villa with Garden View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Denpasar?

Is parking included with this hotel?

Is there a pool at this hotel?

Is InterContinental Bali Sanur Resort, an IHG Hotel pet friendly?

What amenities are available at InterContinental Bali Sanur Resort, an IHG Hotel?

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