Smartflats Design - Postiers

Coffee/tea facilities, Kitchen or kitchenette, Living room, Seating area, Dining area

Kitchen or kitchenette, Living room, Dining area

5.8 / 10.0

Average(340 Reviews)

Apartment in Brussels

Reasons to book

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Offering a direct view of the Place de la Monnaie, Smartflats Les Postiers is located in Brussels, just a few steps from Rue Neuve. Free WiFi access is available. The apartments are 400 metres from Grand Place Brussels.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

Dishwasher

Family friendly

Map of Brussels

Nearby attractions

Parc du Cinquantenaire

2.8 mi

ZOO Antwerpen

40.9 mi

Available Rooms

Superior Two-Bedroom Apartment

1 Queen • 1 Queen • 1291 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

One-Bedroom Apartment

1 Queen • 753 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Two-Bedroom Apartment with Terrace

1 Sofa • 1 Queen • 1 Queen • 1291 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

RRRR

Smartflats Design - Postiers

RRRR

5.8 / 10.0

Average(340 Reviews)

Apartment in Brussels

Reasons to book

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Amenities

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

Dishwasher

Family friendly

Map of Brussels

Nearby attractions

Parc du Cinquantenaire

2.8 mi

ZOO Antwerpen

40.9 mi

Available Rooms

Superior Two-Bedroom Apartment

1 Queen • 1 Queen • 1291 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

One-Bedroom Apartment

1 Queen • 753 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Two-Bedroom Apartment with Terrace

1 Sofa • 1 Queen • 1 Queen • 1291 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

5.8 / 10.0

Average(340 Reviews)

100% verified reviews

1.0 / 10.0

Apr 2024

Il faut fuire les appartements smartflats

Rien ce fut un cauchemar

La réservation a été annulée 2 jours avant notre arrivée et nous avons été relogés au fin fond du quartier européen alors que nous devions être en plein centre de Bruxelles (aucun dédommagement proposé) Saleté épouvantable (tâches d’excréments ?) Système électrique hors norme, fils à nus, courts circuits dans les salles de bain nous obligeant à nous laver dans le noir… Équipement honteux (3 petites cuillères pour 5, une seule casserole de 18 cm de diamètre donc impossible de cuisiner) Appartement bruyant (réveils en pleine nuit itératifs à 3-4h du matin par les voisins…) Aucune lapé de chevet en état de fonctionnement De la télé il ne restait que l’emplacement (l’accroche murale) Le service client de smartflats a été prévenu dès notre arrivée mais n’a jamais donné suite à aucune de nos demandes Ce sont des arnaqueurs et vous verrez de nombreux avis comme le mien sur d’autres sites

1.0 / 10.0

Jan 2024

tribble

location

no resposibility from staff , there were not sending interance code till 5 PM while check in was 3 PM and I was staying there with my family and child for 2-3 hours then after entrance we were at 5th floor and lift was not working

5.0 / 10.0

Jan 2024

Nous sommes venus à 3 amies pour visiter et heureusement que nous ne cherchions pas un hébergement pour nous reposer et

La localisation en hyper centre très pratique, la baignoire d’une chambre (appart 502)

L’immeuble est accessible à tous car la fermeture est Hs. La saleté dans les parties communes de l’établissement, pas de lumière dans l’ascenseur et les boutons d’appel ne fonctionne pas donc on ne peut que monter . L’état général de l’appartement pas entretenu, le canapé cassé, pas de lumière dans les wc , ni dans une salle de bain. Un immense immeuble en construction en face a vu plongeant sur les fenêtres des chambres, l’appartement est très mal insonorisé et la nuit c’est difficile de dormir avec les cris dehors et les sirènes de police. Pas de décoration. Pas chaleureux. La terrasse est juste un fumoir à mon sens. C’est pas cher et on comprend pourquoi.

10.0 / 10.0

Jul 2023

Exceptional

The room was spacious and near a lot of activities and stores.

There were small gnats flying around.

5.0 / 10.0

Jul 2023

Passable

Location. We could store our luggage in the office before checkin so we could explore Brussels.

The light in the elevator did no work. The lights above both bathroom mirrors did not work, so it was very dark in both bathrooms. We informed them of the problems, and they responded that they would repair. Nobody came to fix the lights during the 3 days we were there. Nothing worse than promising something several times and not doing anything. It shows that they don’t care. We will not come back.

3.0 / 10.0

Jun 2023

We apprehended to get in the appartement because of the dirty and no water…

The beds, the location, the appartement was rather good.

The appartement was duscusting, espacially the floor, the bathroom, the kitchen. Dirty towels everywhere and not cleaned for us. Curbage full! No water, just a little of cold water to refresh but not for a shower or shampoing. No sound TV. This was an awfull expérience. As soon as we get in the appart I tried to reach you but no answer, per mail the same. I will see how to leave very bad avis…

8.0 / 10.0

May 2023

Very good

it was beautiful, bright and very well located

the pillows and towels could be a bit better

1.0 / 10.0

May 2023

Bad

The location was really good, central of Brussels

Me and my 3 friends stayed at this property on the 14th of April 2023-17th. When we arrived the sofa bed was broken, see photos below, which meant that 2 of our party had to sleep on the floor for 3 nights. We contacted the property the day we arrived asking for this to be resolved and they told us that the sofa bed would be fixed by that night, the 14th. We arrived back to the apartment around 10pm that night and nothing had been fixed, we had no choice but to sleep on the floor as there was only 1 double bed. I rang again on the 15th, they offered us a refund or a change of location but as we were only in Brussels for 3 nights we agreed to a refund as it would be a hassle to move our luggage to a different location. The property agreed to refund us 180€ which was not even half what we had paid for us to have to sleep on the floor. We expected at least half our deposit back.To this day, the 15th of May we have still not received a refund, I have sent multiple messages to Postiers Residence Brussels and they fail to give me a reply. The customer care has been awful, and I will be taking this matter further if not resolved. The only good thing about this place is the location but I would not recommend here to anyone thinking of going to Brussels, Awful.

4.0 / 10.0

May 2023

Will not stay there again. location is excellent.

location was excellent and interaction via messages great.

smelled of smoke. patio was gross and furniture broken on patio. only one small pilllow per person. Front doors were never locked. also open. not making you feel safe.

2.0 / 10.0

May 2023

disappointing with too many issues

the location is great, right in the commercial district and close to the main city hall square

The lift lights didn’t work on arrival, the TV didn’t work for our entire stay, there was one toilet in the flat with no lock on it. The holder for the shower head was broken and the water pressure was so poor that having a shower was not a pleasant experience. only one of the two bedrooms had a full shower. The building opposite is being renovated so lots of construction noise in the day and mornings. The flat was a large disappointment to us overall and really could be so much better given it’s size. both bedrooms should have a shower and are easily big enough to fit toilets in. I received an email on our second day asking if things were ok and I responded but never heard anything about our issues, the lift light was still not working on our 4th day of the stay and was pitch black inside (we didn’t use it much despite being on the 5th floor)

6.0 / 10.0

Apr 2023

Pleasant

the location was great , apartment spacious and comfortable. Check in was easy to do

the shower water was freezing , no hot water and when we tried to contact through WhatsApp we had no response

8.0 / 10.0

Mar 2023

excellent location and big space! would stay there again!

Very spacious and comfortable also very warm and super central! amazing location! also the night we arrived was super late at night and we had trouble with the timer and hot water, I have emailed at 3am to report the problem at 8:30am someone was already there to fix it and they fixed it in a blink! very efficient! super happy with that!

there was nothing to clean, like a mope or some cleaning products! all we had was the dish soap and dishwasher tablets. there are two big bathrooms with shower and all facilities but only one small toilet!

10.0 / 10.0

Mar 2023

Superb location, spacious, modern, clean and modern design - a must visit!

The entire property was very spacious, modern and clean. The kitchen was really well equipped. Location is superb overlooking the Opera House and a minute’s walk to main shopping district. Highly recommend.

Nothing!

9.0 / 10.0

Feb 2023

Superb

Nice location in the middle of the center. Big apartmant, but there is only 1 separated toilet , while 2 bathrooms one with shower, and one bathtube. We were in 5 persons. Appartment is quite clean, at 5. floor, só we had also a big terrace. In the kitchen there are some stuff to use but not enough for 5 persons. After all we were satisfied. Recommended.

3.0 / 10.0

Jan 2023

Very nice apartment but wasn’t treated well

Very spacious and clean and close to town centre

Cleaners- AWFUL !!! Started knocking on at 10am (a whole hour before check out time). Was very aggressive and was throwing all our belongings out of the door. Pushed one of us out the door. Owner had the audacity to call me and ask me to pay a late check out fee which I outright refused because of how we were treated by these cleaners and the fact we were only 20 mins late checking out. Kitchen amenities not great. No kettle to boil water Pillows absolutely tiny also

10.0 / 10.0

Jan 2023

Exceptional

Middle of town. Right next to Grand Place

8.0 / 10.0

Dec 2022

we have 4 nights... the location is good, everythings well. Thank you

clean, suspicious, good location

No view, only have 1 toilet, the sofa bed need the new one & the first time we're arrived the heater included water heater doesn't work but the staff quick response so after couple an hours everything works well

4.0 / 10.0

Dec 2022

Disappointing

central position huge living room

staff not supportive exagerated extra costs (25 for a blanket) kitchen poorly equipped, microwave half working some windows broken

8.0 / 10.0

Dec 2022

Nice stay

Easy access, clean

Some equipments are getting a bit old

3.0 / 10.0

Oct 2022

disappointing

great location

total lack of communication messaged via bookings.com, also emailed, also called because we needed extra bedding for sofa beds and not once did we receive a reply

8.0 / 10.0

Oct 2022

Very good

This apartment was in a great location. Very easy to walk to restaurants, shopping and attractions.

My only complaint was that although the add listed two bathrooms (which there are) there was only one toilet.

1.0 / 10.0

Sep 2022

Horrible

Good afternoon. I am writing on behalf of the guests at Smartflats Postiers 402 from Friday 23rd to Monday 26th. We are very unhappy about the treatment we have received these days. On Saturday, the elevator broke, and we contacted you as one of the guests was an 86-year-old woman. We called you on Saturday, 24th September at 18:54; and you told us you were either gonna fix it or change us to another apartment, and that you would call us back. We never got that call. We then called you at 21:56 (no answer), 21:57 (no answer) and 21:59 (no answer). We sent you an email. No answer again. On Sunday 25th we called you at 10:21, and you told us we would have our elevator fixed in an hour. This never happened. We called you back at 13:30, you said again that you already contacted the elevator company and they were coming. This never happened. We called you back again at 15:47, you said they were coming in 30 mins. Guess what? It never happened. This problem of the elevator, given that we were on the 4th floor with an 86-year-old woman, made us stay at home the whole weekend. However, our disappointment is not only with the fact that you CONSTANTLY LIED TO US, but also the bad attitude the people in the calling centre had with us, being rude and disrespectful. However, this is not all. Every time we were using the shower, the drain was clogged and the apartment ended full of water; and there was no mop!! We ask for a refund, given that, because of your inactivity and constant lies to us, we had to stay in the apartment the whole weekend. The guests of SmartFlats Postiers 402

1.0 / 10.0

Sep 2022

Bad

Nothing

The apartment was very dirty and we couldn’t sleep these 2 nights. We contacted the customer service to clean the apartment and replaced the blanket many times and send them an email without any response and without any apologies. Also the sofa was very dirty.

2.0 / 10.0

Sep 2022

good location

did not look anything like the photo

doors did not lock

1.0 / 10.0

Sep 2022

Bad

outside coded door was broken…anyone can access the building, elevator, stairwell from the street….only one set of towels for two people.. toilet room overheard light flickered like a strobe light…back splashes behind bathroom sinks were dirty and soapy.. living room curtains were not attached properly and hanging off the hooks at places… floors were marked…..couch was old and dirty.. the whole place including the hallways could use some serious attention.

10.0 / 10.0

Sep 2022

was a great stay

clean

2.0 / 10.0

Sep 2022

i will never book again

no email was sent to us for the key code to enter the building, when we reached the elevator was not working . when we called the person said according to them the elevator is functioning but the trust is we , another 2 families who checked in the same day had to carry all of our luggage to 4th and 5th floors respectively . when we entered the appartment none of the rooms, bathrooms were cleat. only after we checked in did the team of cleaners arrive .

cleanliness , elevator not working for 2 days

8.0 / 10.0

Sep 2022

Nicely located and cozy large apartment

Spacious and location. The fact that there is a commin smartflats reception nearby etere to leave baggage and ask for assistance.

Such an apartment should be equipped with a coffee macchine. The reception have me the capsule but no machine was there.

4.0 / 10.0

Sep 2022

Great location, needs new beds, fans and some talc

The beds are terrible. One bed has broken springs. It was hot and no fans. The place could use some talc. Needs the basics like salt, pepper, oil. Lights are terrible in the bathrooms

6.0 / 10.0

Aug 2022

Great Location

The location was amazing. It was walking distance from the train station and to all the tours we went on. The beds were comfortable and having our own shower was nice.

The light in the WC did not work so we had to leave the light in the hallway on to go to the bathroom. There was an elevator but it did not work and we were on the 5th floor so it meant a lot of walking and then we were not able to cool off because the place was so hot. The patio had a table and 3 chairs, one was broken.

7.0 / 10.0

Aug 2022

Good

Perfect location, very big and spacious apartment.

No light at all. There were two lights that didn't work at all, one of them was in the toilet! We has to use the phone for flashlight. The location is wonderful but super noisy from outside... It took ages to fall asleep.

7.0 / 10.0

Aug 2022

Good

Size of the apartment was huge! Lots of space, very convenient. Perfect location. Didn't have any issues with the code.

Very dark, not enough lighting in the apartment, especially in the bathroom. The location is perfect, right at the center, but it also meant a lot of noise and loud music until the middle of the night.

9.0 / 10.0

Aug 2022

perfect place for brussels

they have good support staff all the facilities are there amazing location really big apartment

nothing everrything is good

10.0 / 10.0

Jul 2022

perfect location would stay here again.

The property was spacious certainly our flat. loads of room to chill out after a long day. basic supplies such as pots and plates etc. The flats are lovely and central to the centre of Brussels with everything walking distance. there’s a supermarket not far and a wee juice shop underneath the flats.

Not much really the sofa/bed couch was slightly in need of some tlc and a paint job to freshen up but nothing major that affected our stay.

FAQs

How much does this apartment cost compared to others in Brussels?

The average price for a rental in Brussels is R 1,787 per night. This rental is R 5 above the average.

Is parking included with this apartment?

Parking is not specified as an available amenity at Smartflats Design - Postiers. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Smartflats Design - Postiers pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Smartflats Design - Postiers?

We found 6 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, balcony or patio, dishwasher, and tv.

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Smartflats Design - Postiers

Apartment in Brussels

Reasons to book

About this apartment rental

Amenities

Map of Brussels

Nearby attractions

Available Rooms

Superior Two-Bedroom Apartment

One-Bedroom Apartment

Two-Bedroom Apartment with Terrace

Smartflats Design - Postiers

Apartment in Brussels

Reasons to book

About this apartment rental

Amenities

Map of Brussels

Nearby attractions

Available Rooms

Superior Two-Bedroom Apartment

One-Bedroom Apartment

Two-Bedroom Apartment with Terrace

Ratings and reviews

FAQs

How much does this apartment cost compared to others in Brussels?

Is parking included with this apartment?

Is there a pool at this apartment?

Is Smartflats Design - Postiers pet friendly?

What amenities are available at Smartflats Design - Postiers?

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