Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel
3.6
Good(2,914 Reviews)Hotel in Newcastle-under-Lyme
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located just a 2-minute drive from the M6 motorway and a 30-minute drive from the Alton Towers Theme Park, the Holiday Inn Stoke on Trent M6 Jct15 is less than 10 minutes' drive from Newcastle-under-Lyme’s town centre.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Newcastle-under-Lyme
Available Rooms
2 Single or 1 Double • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Single
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.6
Good(2,914 Reviews)100% verified reviews
3.6
An excellent hotel with friendly staff and a great breakfast!
The hotel looks a little dated from the outside but inside it is a different story. All the staff were friendly and welcoming. The room was clean and the bed comfy. There was a great selection for breakfast and we had absolutely no complaints.
3.6
Reception
Some small issues with the room
3.6
Excellent service, location and room
3.6
We stayed for one night. We paid a reasonable price of £78 without breakfast. The room was a good size with a firm comfy bed. Good quality bedding and towels. Blackout curtains. Had a great nights sleep. Super friendly and helpful staff from the housekeeping to front desk. 6 minutes drive from Trentham Gardens(pics attached). Corridors were light and clean.
We would stay again.
Not a dislike for us but it could be for some. We stayed in room 140. It was a very long way away from the reception area. It may be worth asking for a room close to reception if needed.
The room next door to ours had an unattended dog left in it which was constantly barking. On the plus side the reception staff dealt with this immediately. My suggestion is to maybe separate the hotel rooms that you allocate to dog friendly guests away from those without dogs.
3.6
It was perfect for us because we could bring our pooch with us
3.6
Bedroom was very small for 2 people
3.6
Bed, health club, breakfast
3.6
Ollie on the front desk when we checked in was excellent. Breakfast was good and breakfast staff were attentive. Room was simple but perfectly fine!
Only thing was that the TV signal was bad, but that's not what we were there for so it's no biggie.
3.6
Food was good value for money and large portions, quick service and more than happy with what was presented. Breakfast options plentiful and again more that happy. Swimming pool was an added bonus that we enjoyed after day driving. Bed very comfortable and room ample in size.
Could be cleaner is being picky, webs etc around window in dining area. toilets in pool changing area we well overdue a cyclic clean. Telephone in room wasn't connected to any wall socket and headset not connected to the telephone which was quite random.
3.6
Room was clean
Ordered food and it was horrible as we sat down to order we was told not to bother by other guests as they have been waiting over an hour and when there food came it was all wrong our food was terrible and our burger buns were solid we couldn’t finish the meals as it was so bad. On checking out I handed my card back in and wasn’t even asked how the stay was and if everything was ok I just had a thanks and she turned around terrible customer service
3.6
check in. Excellent
nothing
3.6
I dont like anything because this was my worst experience thann ever witha such big chain as there was no air condition in working condition when outside temperature was 27 in uk. And upon asking the Manager told me he cannot do anything , i should have to sleep with opening a window. The question is then we are paying so much for such a third class service hotel.
Holiday inn is a big chain but this branch is worst than all. Management should have take notice but worst experience overall.
I dont like anything because this was my worst experience thann ever witha such big chain as there was no air condition in working condition when outside temperature was 27 in uk. And upon asking the Manager told me he cannot do anything , i should have to sleep with opening a window. The question is then we are paying so much for such a third class service hotel.
Holiday inn is a big chain but this branch is worst than all. Management should have take notice but worst experience overall.
3.6
Gym and pool facilities. Perfect location for motorway. Breakfast good too
No hot water for shower in morning and very noisy when shower was working.
3.6
Location is excellent just off M6. Quiet though. Staff very friendly. Rooms clean and spacious. Great value
Nothing
3.6
The bed.
The room had a “tired” appearance with ill fitting cupboard doors, poor quality finishes on skirting boards and dirt on painted wall surfaces. The bathroom door needed oiling and the sink plug was ineffective when the basin was filled with water. The room needed to be refurbished. Not what you would expect from a Holiday Inn hotel.
3.6
access
the bathroom door would not close , spoke to reception three times but no response
3.6
Location next to motorway
Wall paper falling off the wall no frame smelly frame missing curtains missing
3.6
Pool was nice and warm and really quiet when we went. Gym looked nice.
Pillows good
Shower was warm
2 good size beds in the twin style room - could be comfier - it isn't premier inn quality mattresses!
Hot tub was closed in pool area (think this is just temporary)
Sheets a little bit scratchy, but clean.
Breakfast was not good - £16 per person for bacon you could snap, eggs looked sketchy, pancakes had gone hard around the edges, juice was more like squash than fresh juice. Wasn't that warm - possibly just been unlucky. Waited 7 mins at the please wait here board and eventually just walked in and told one of the staff who were wandering around our room number - who didn't come and seat us. I think if we had breakfast elsewhere I would have had literally no real issues with the hotel.
3.6
The staff.. very helpful
Bit tired but it is in process of updating
3.6
Food in the restaurant was OK.
There was a broken radiator in my room, loud humming noise all night. I struggled to sleep. I complained, the staff said nothing can be done (even though they didn't come and check the room), then gave me 50% refund straight away - I'm pretty sure they knew about this issue before I reported it, so beware! They may dump you in a room with a problem. Also, the swimming pool changing facilities are closed at the moment, you kind of need to wing it if you want to use the pool (the staff don't care how you get on).
3.6
Very handy for trip
Nothing
3.6
The staff were very welcoming and the breakfast was good in the morning. I liked the brand of toiletries in the bathroom too.
Some aspects of the room felt a little tired, but it was very clean
3.6
Pool was great
Interior by our room wasn’t great, tv didn’t work and room just very dated and needs doing up
3.6
Room was fairly standard but breakfast was especially good. Restaurant and bar was fine and the chap on the front desk when we checked in was excellent.
Nothing specifically that I didn't like other than perhaps the very long walk through the building to our room. It probably wasn't but it felt like miles with lots of twists and turns.
3.6
The room was clean with plenty of room. The bed was comfortable and the Breakfast was excellent. The STAFF were very friendly and polite.We plan to return later this year on our journey from Ireland.
3.6
The hotel was very clean the staff were polite I messed up the booking by not stating my partner was disabled in walking to far the lady who served us gave us our room number and we proceeded not knowing it was at the other end of the hotel when got there my partner was scattered and in pain so I went back to reception were a young gentleman was there were he gave us a room near to the entrance straight away so please state when booking a room if any disability’s other than that excellent stay.
3.6
Chose for the location for a work Xmas party elsewhere, east access off the M6
The charge for breakfast which is why we didn’t have it. £16.95 is a bit steep
3.6
Perfect location close to the M6. Great breakfast which was ideal for us as we were breaking our journey overnight here.
Nothing
3.6
Room and restaurant were nice. Location was great.
Room service didn’t seem to be an option?! No one answered the phone and no menu or app to scan in the room.
3.6
Value was ok
Kids in the reception and bar were pound messy and noisy all day for both days and parents let them run wild
3.6
Clean and polite staff
Nothing
3.6
Room tired could do with refurb. Very hot had to keep window open to cool it down. Sofa bed not made up and uncomfortable.
3.6
Friendly staff, facilities to use and the location
3.6
Location. Most of the staff were good.
Slightly grubby bathroom (smear on the toilet lid). Shower not powerful or hot enough.
3.6
Clean room, friendly helpful reception staff
Use if pool.
Great choice & fresh breakfast
Long walk to room with luggage but that’s just size of hotel.
3.6
Staff were amazingly helpful. Kids meals free was great. Pool was lovely. Rooms were comfy. Great location for Alton Towers and motorway.
No lift.
3.6
Didn't have breakfast
Not applicable
FAQs
How much does this hotel cost compared to others in Newcastle-under-Lyme?
The average price for a rental in Newcastle-under-Lyme is R 1,159 per night. This rental is R 362 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel. Enjoy the water!
Is Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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