InterContinental Hanoi Westlake, an IHG Hotel

8.7

Outstanding(675 Reviews)

Hotel in Laos

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

The luxurious InterContinental sits on the peaceful waters of Hanoi's Westlake, next to the 800-year-old Kim Lien (Golden Lotus) Pagoda. Spacious air-conditioned rooms feature contemporary Vietnamese decor and flat-screen TVs.

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Laos

Nearby attractions

Available Rooms

1 King or 2 Single • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

RRRR

InterContinental Hanoi Westlake, an IHG Hotel

RRRR

8.7

Outstanding(675 Reviews)

Hotel in Laos

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Laos

Nearby attractions

Available Rooms

1 King or 2 Single • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

8.7

Outstanding(675 Reviews)

100% verified reviews

10.0

Aug 2024

Magnifica elección en Hanoi

La habitación estaba bastante bien, amplia, limpia y con un cuarto de balo estupendo. Lo mejor de todo el desayuno, impresionante variedad de comida, tanto asiática como occidental, en un restaurante amplio, muy bien iluminado y perfectamente atendido por el equipo del hotel.

Está un poco alejado del centro "histórico", pero es cómodo y muy tranquilo lo que confiere la seguridad de poder dormir estupendamente ya que te ahorras los ruidos del centro antiguo.

9.0

Aug 2024

Comfortable

I stayed in this property in 2017 .. it’s basically the same property .. same contrition same well trained staff same comfort .. well done all .. that’s a difficult task to maintain well the amenity over a long period ..

All good

9.0

Aug 2024

さすが5つ星ホテル

朝食すごくおいしかった

depositを要求されたこと

7.0

Aug 2024

いい旅になりました。

朝食が種類が豊富で美味しかったです。

部屋から湖が見えないのは分かっていたけど、ゴミの山みたいなのが見えていて、それはなんとかして欲しいなと思いました。

7.0

Aug 2024

Resort type hotel with great breakfast

Proximity of hotel to city/old town (15 minutes drive) while being a resort style place. The staff was very welcoming, responsive and helpful. Pool is a plus. Excellent breakfast and food in general.

Hotel didn’t age well and needs to refurbished. It’s clean though, but the housing structure is located over water which doesn’t help. Rooms are relatively small.

10.0

Aug 2024

Beyond awesome = very highly appreciated! (Club Intercontinental IS the QUALITY way forward, folks!)

Beyond awesome - in every sense! Wow!!!!!!!!!!!!!!!!!!!

It was all rather brilliant from start to finish, seamlessly so in fact. My wife and I returned home after our two-night Club InterContinental stay, full of wonderful memories which I am sure we will always treasure. This is our second visit, and definitely the best experience so far.

10.0

May 2024

Surely to come back

Very good atmosphere, attention to detail.

Sparkling water is charged at breakfast.

10.0

Apr 2024

Pleasant stay in Hanoi

Very comfortable hotel, clean and well kept. Breakfast is excellent, with many different options of delicious food.

4.0

Apr 2024

Nice staff but expensive for dated rooms

The staff were helpful

The rooms are very dated and basic. With this considered it is extremely expensive for Hanoi! We were expecting luxury

9.0

Apr 2024

A very pleasant weekend break

Excellent breakfast with a massive range on offer. We took up the all inclusive offer to use the leisure facilities and club lounge and this was also excellent.

9.0

Dec 2023

都会から離れた静かさ

綺麗で部屋も広かった。使わなかったがサウナやジムもあった。

最終日まで歯ブラシなどのアメニティがおかれてなく、ないものかと思ってましたが最終日のみアメニティが置かれてました。

8.0

Dec 2023

Very appreciative that we were able to get into our room early. We were exhausted from walking many kms. Needing a show

Safe

Bathroom was not clean

6.0

Nov 2023

A hotel that used to be beautiful but is now tired. Good food and service but there are better value options.

The service is excellent. The staff are helpful and attentive

The accommodation is tired. The rooms were tired. The vents, silicone and ceilings were grubby. Every building needed a fresh paint and an update. It’s overdue for an update/renovation.

9.0

Nov 2023

Super Comfortable and felt so well tended to

Open space, nice to stroll around. Peaceful… felt like a sanctuary out of the craziness. Service was excellent - fast when you call for service. Very helpful staff.

There were some dead fish in the river when we were there but staff cleared them qte quickly.

9.0

Oct 2023

서호가 보이는 뷰가와 친절한 직원들, 서비스가 매우 좋았습니다. 이그제큐티브 라운지이용이 가성비 아주좋았습니다. 가족들끼리가서 하루종일 호텔안에서 호캉스 했습니다.

방에 노후된 시설이 아쉬웠습니다. Tv고장 및 불편한점 말씀드렸더니 칵테일도 무료로 제공해주시고, 호텔내 가는곳마다 직원이 지내는것 불편함이 없는지 계속 확인하고 살펴주시더라구요. 불편한점을 상쇄 하는 친절함이 있어서 다시 방문하고 싶네요.

8.0

Sep 2023

Good, but not amazing!

Lovely location and the overwater bungalows were great! Also really loved the huge tub!

A couple of things - I chose to go to this particular hotel/location because it was meant to be a restful trip away from the hustle and bustle of Hanoi. It was disappointing that the sunset bar started playing music as early as 4pm which meant late afternoon naps were out of the questions. I would second some comment that the rooms feel a little dated and that some buildings could probably do with a paint refresh. The pool during the day was super crowded, lots of families with young kids and not enough sun beds or room for everyone to relax. All in all, I would say it felt more like a 3* (or 4* experience at a stretch) and definitely needs some improvement to be on par with other 5* hotels. Especially for how much you pay!

10.0

Sep 2023

During an issue at checkout, the hotel customer service was excellent in dealing with the issue and I would recommend yo

The rooms are spacious, I stayed in a room where the building is constructed on the water, they have a golf buggy service to drive you to your room.

The main door to the room did let a little sound through however the property was quiet in general so this wasn’t an issue.

8.0

Sep 2023

Very good stay - King Room Over Water option good - make sure you have dinner at Milan!

1) The breakfast provided (within room tariff) was awesomely good! Cafe Du Lac is really classy. If you are lucky, there will be a pianist playing at the same time you are having the yummy nosh (along with a range of refreshments; 2) The King Room Above Water option is good (Pavillion 2, where we stayed, is highly recommended); 3) As usual, the Milan restaurant was awesome!

1) Some of the food provided by the Saigon restaurant was over-cooked; 2) The menu/food selection choice offered by the Saigon restaurant would have benefitted from being more detailed; 3) For the quality of the food provided by the Saigon restaurant, the bill was felt to be somewhat overpriced; 4) Overall, the quality of the food provided by the Saigon restaurant was fair, but not excellent (as expected); 5) The view from the apartment was very good but not as stunning as hoped (and unfortunately, not the hotel's fault, mind you, my wife and I saw some dead fish in the water (the apartment was just above West Lake).

6.0

Aug 2023

Very average for the money

Staff struggled with basic English. Exterior of hotel and rooms extremely tired now - we stayed in 2008 and it was wonderful

10.0

Aug 2023

Overall stay is good. Those small items does not affect our stay but for your continuos improvement.

Near to my house. Within 5 minutes walk.

Property is ageing and require urgent uplifts. Algae found below water line at swimming pool walls. Water treatment should be improve. Room AC grille - dark stains on grille & wall. Look unsightly.

10.0

Aug 2023

Amazing stay overall. I will definately stay here next time as well

Amazing property at the historical west lake. The property is beautiful. Rooms are amazing, staff is friendly. They have the best breakfast assortment in the world. You name it and you will get it. If I could I will eat breakfast only at this place for the rest of my life. Their gym is well equipped, there isn't a equipment you wont find here

They charge too much for the day tours. Better to book outside. For 5 hours day tour they charged $170 (excluding tips) Their restaurants are good but too expensive.

10.0

Aug 2023

Relax 100% and enjoy the view

Everything. Very relaxing experience. Although we arrived several hours before our check-in time they gave us a room right away (great service!). The food was amazing (specially the buffet). The view is amazing! You have a full view of the lake and the buildings on the back which looks great at night. The facilities are well maintained. The pool was clean and relaxing, we had a great time. The rooms are nice. We recommend to book a "lake view" room. It is quite close to the Old Quarter but without being inside the noise. This hotel is pretty quiet.

The TV set is quite old and small compared to other hotels. The room service menu is only accessibly by mobile, which are PDFs hard to read in smartphone screens (my recommendation here is to either use smart TVs so you can browse the menu on the TV, or develop a mobile friendly web page).

9.0

Aug 2023

Superb

There is no bidet in the bathroom

10.0

Jul 2023

The perfect getaway

The room was gorgeous and the view exceptional. It was a luxurious stay and a good break. The staff were extremely friendly and helpful. Overall it was a great stay and highly recommended.

More variety on their in room dining options. This would have made my stay perfect as I didn't want to spend time away from the hotel but the lack of food options was the only thing that bothered me.

8.0

Jul 2023

Very good

the lake

the curtains are very light

8.0

Jul 2023

Good value though the facilities are starting to date.

Good food options, stunning views over the lake.

Pool is a little small when it gets busy. The good service was quite slow at times.

FAQs

How much does this hotel cost compared to others in Laos?

The average price for a rental in Laos is R 719 per night. This rental is R 92 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at InterContinental Hanoi Westlake, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at InterContinental Hanoi Westlake, an IHG Hotel. Enjoy the water!

Is InterContinental Hanoi Westlake, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at InterContinental Hanoi Westlake, an IHG Hotel?

We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.

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RRRR

InterContinental Hanoi Westlake, an IHG Hotel

Hotel in Laos

Reasons to book

About this hotel

Amenities

Map of Laos

Nearby attractions

Available Rooms

InterContinental Hanoi Westlake, an IHG Hotel

Hotel in Laos

Reasons to book

About this hotel

Amenities

Map of Laos

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Laos?

Is parking included with this hotel?

Is there a pool at this hotel?

Is InterContinental Hanoi Westlake, an IHG Hotel pet friendly?

What amenities are available at InterContinental Hanoi Westlake, an IHG Hotel?

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