Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Hotel in Selangor, Malaysia
4-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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About this hotel
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers accommodations located within gateway@klia2. Guests can enjoy drinks at the in-house bar.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Wheelchair accessible
Family friendly
Map of Selangor, Malaysia
Available Rooms
2 Single • 21 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Single • 21 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Single
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 Double • 32 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
2 Single • 236 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
4.0 / 5.0
Good(4,519 Reviews)100% verified reviews
4.0 / 5.0
The hotel is close to everything we need .. restaurants especially
The room next to us It was abit noisy even pass midnight when we stayed there ..
5.0 / 5.0
Очень удобное расположение, все новое, чистое.
Отсутствие окон)
2.0 / 5.0
Apart from the location, I did not like anything else. I did not try the food there so cant comment on that.
You should have told us clearly about the 12 hrs policy. I booked the hotel to be there by 8am but i was told that i have to be out off the room by 8pm as its only foe 12 hours..shocking that i paid $150 for just 12 hours. I was asled to pay double to get it for 24 hours..worse expirence ever..very dispointed..after paying that much money i had to walk around the building for 12 hours to get the room and now I am back home and got sick. Would never like to recmond this hotel to my friends who are regular travelers. Not worth the money. Ripp off. I paid that money for my comfort not to get sick.
.
4.5 / 5.0
Convenience for transit
No breakfast
4.0 / 5.0
Super close to KLIA2 for early morning flight out. Friendly receptionist (a lady) and ease for access all day.
Carpet was not vacuumed, some food debris on the floor near the bed. Sound travels too well; thin walls.
4.0 / 5.0
Room was perfect for a 12 hour layover.
The location could’ve been explained better.. you have to go through immigration and the hotel is outside of the gates which is unnecessary for a layover stay as you go through all the frustrating paperwork again via immigration when coming out then going back into your gate you need to go through security again the lines are just too long and not worth it. There are other hotels inside terminals where you dont need to go through immigration/security again like Sama sama hotel.
3.0 / 5.0
close and very easy to get a round to the terminal.
They staff should realised that they need to keep the voice down. when they outside the room corridor they room stay. got scolded about vacuum and I can heard the conversation.very. clear and loud...should remember. to keep the voice down!
4.0 / 5.0
Nice staff
Nothing
1.5 / 5.0
T2直結のホテルであったため、とにかく移動が楽である。また空港内のため飲食店やお土産店なども多々あり立地としては最高の場所にある。
事前に予約した金額と現地で記載されている宿泊料金にあまりにも差異がありすぎて驚いた。また壁が薄く隣の部屋のドアの閉まる音に都度起こされるので、安眠する事は出来ない。
2.5 / 5.0
Great location
Found it noisy and was unable to sleep
0.5 / 5.0
0/5. Worst hotel I ever been in. It’s totally overpriced and bad quality. The rooms don’t even have windows and the beds are horrible, plus it’s really noisy and the walls are super thin so you can here other guests. I asked for a wake-up call which I never received.
4.0 / 5.0
Clean and equipped with all necessary stuff
Kinda suffocating
3.5 / 5.0
convenient and cozy
1.0 / 5.0
Location
1. There was approved renovation works on the floor above hotel at 1am but there was no notification when I checked in. If i knew i would have cancelled my one night stay.
2. I called airport management who called mall owner and message passed to contractor. They stopped drilling work after 1.30am.
3. Very dishonest of aerotel not to warn customers of renovation works in the middle of the night.
4.0 / 5.0
Room very tidy n clean.
I asked regarding iron. They said they will sent the iron to my room. however the staff didn't give the iron
5.0 / 5.0
Clean, located in terminal, great place to rest before flight
Little bit noisy
5.0 / 5.0
Great value for money, super clean rooms, with wify and and even room service!
5.0 / 5.0
Space
Air conditioning
4.0 / 5.0
Fantastic solution for long stopover in KLIA. Very comfortable and clean, just a couple of mins walking to the departure hall.
Room has no window, which is normal since the hotel is located in the airport.
3.5 / 5.0
Right inside the terminal building, easy for anyone to get to the check-in counter quickly. Nice room.
No slippers were provided in the room.
4.5 / 5.0
perfect stay at the airport
4.5 / 5.0
Staff very friendly and good location
5.0 / 5.0
it was spotlessly clean had a great shower and toiletries were provided
N//A
1.0 / 5.0
Beyond noisy . Walls must be made of paper - constant slamming of doors at all hours that shake the walls. Last bathroom floods severely when I shower . End up wading in ankle deep water past the sink and toilet to get out of the bathroom
0.5 / 5.0
Proximity to KLIA2
The only reason for booking Aerotel was to use their luggage storage facility as advertised on Booking.com. under Facilties.
They DON'T provide luggage storage!!
Manager explained to us that they could only store our luggage for the duration of our stay - .."We'll keep your luggage while you sleep in the room and for 1 hour after you've checked out."
That is their understanding of "Luggage storage" - misleading, confusing, wrong!
It cost us £74 for a small windowless room + additional £120 to store our luggage at the airport storage facility for a week.
We should've gone to Movenpick instead!! £58 for a night and free storage.
We request that either the hotel or Booking.com remove "Luggage storage" from the list of Facilties.
FAQs
How much does this hotel cost compared to others in Selangor, Malaysia?
The average price for a rental in Selangor, Malaysia is R 697 per night. This rental is R 644 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and wheelchair accessible.
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