Planeta Hotel & Aquapark FREE Beach Access - Ultra All Inclusive
3.6
Good(3,141 Reviews)Hotel in Sunny Beach
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Located only 70 metres from the beach in the centre of Sunny Beach, the luxurious, first-class Planeta Hotel & Aquapark - All Inclusive offers a swimming pools with water slides. Guests can enjoy the sea view from the property.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Sunny Beach
Available Rooms
Deluxe Room
1 Sofa or 1 Sofa • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Junior Suite
2 Sofa • 2 Single • 645 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Superior Room
1 Sofa or 1 Sofa • 484 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Superior Quadruple Room
1 Double or 2 Double • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Promo Deluxe Room
1 Sofa or 1 Sofa • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.6
Good(3,141 Reviews)100% verified reviews
3.6
Ok
Parcare insuficienta, șezlonguri la piscina puține
3.6
Τα παιδιά ευχαριστήθηκαν την πισίνα τις νεροτσουλήθρες και το snack bar
Η καθαριότητα της πισίνας
3.6
Ca era aproape de plaja, mancare diversificata dar nu foarte.Personal ok.Piscina curata, topoganele bune(aveau program), piscina de copii, camera mare,spatioase,jocurile extra care se plateau, animatie nota 10 ( dans bolywood, ziua la piscina, seara bingo, disco pentru copii)
La ora 19 se apa calda, camera de la.inceput nu a fost complet curata la baie mirosea a urina,nu se baga aspiratorul sau mop ( se schimbau peosoape,lenjerie la cerere).La baia comuna dispenserele de sapun nu erau umplute, uscatorul de maini f murdar.
Personalul nu stie engleza,decat f putin .
Nu au plaja privata!
Putine locuri de parcare.
Restaurantul a la cartè nu a fost wow, ne-au adus ei ceva standard de mancare : salata goala, lasagna cu legume, rulata piept pui cu piure si legume fierte , desert tiramisu, vin,cola,apa -insa sus restaurantul arata bine,cu candelabru,priveliste frumoasa,etaj 10.
Sala de fitness era slab echipata, unele dezmembrate
3.6
Hotelul este pozitionat la aproximativ 200 metri de plajă, camerele mari si confortabile, serviciile de masă au fost diversificate, băuturile ok, piscina curată și întreținută zilnic, un plus fiind cele două tobogane care sunt adorate de copii și nu numai. De asemenea hotelul are un exchange, o sală de jocuri pentru copii iar seara este organizat un program artistic pentru aceștia. Într-un final un preț corect calitate-preț!
Cel mai mare minus al unui hotel care se pretinde a fi de 5 stele este lipsa unei plaje private, un sezlong 10 leva, umbrela 10 leva. Tot ca minusuri pot enumera parcarea care este prea mică și contracost (20 leva/zi), serile sunt foarte puțin animate, nu există programe artistice iar terasa este de asemenea prea mică pentru capacitatea hotelului. Semnalul wifi este slab și problema generală a majorității hotelurilor fiind prezentă și aici, aceea a prosoapelor lăsate pe șezlonguri
3.6
חדרים גדולים ומרווחים
אוכל. גם לא טעים וגם אין- תורים מטורפים לצ'יפס מסגן שלא מספיק לכולם, למכונת קפה, שתייה- מים עם צבע, אלכוהול לא אלכוהול. פשוט נורא. ניקיון חדרים- אין. אפילו אין להם חומרי ניקוי לשירותים
3.6
отношението на персонала ми харесва
3.6
Micul dejun foarte bun,dar clasificarea de 5 stele nu se certifica.
La baie curgea apa în vasul closet încontinuu,apa calda venea foarte greu.
3.6
Tot
3.6
for unknown reasons, 80% of the incoming group had stomach problems (vomiting...soft and frequent stools)
3.6
Big rooms and good position near center of the resort
If it is ultra all inclusive this should include free parking and private beach. It is not the case at Planeta Hotel. The elevators are small and few for such a big hotel. The furniture and bathroom are old and not suitable for a 5* hotel.
3.6
There was nothing good
Staff was rude, food was awful. One friend got food poisoning and had to spend two days bedridden.
Worse experience ever in a hotel.
3.6
Location was amazing in the heart of Sunny Beach. The pools the slides , our kids had amazing fun. The food delicious and varied, the snacks.
The room was spacious and clean.
The staff wasnt very friendly and doesnt really listen to the guests needs. They dont smile or greet. I informed the reception that the pillows were too thin and because of a neck problem i needed a second pillow and depsite various requests i was ignored , only on last night i finally got the second pillow.
3.6
I liked the size of rooms and that the pool is open till late night.
Almost no internet anywhere, no valet service, noone to help with luggage and no carts for luggage at all,
parking is paid and even with that no place to part even for a fee. The food is 3 Stars, not 5. In the first room the air conditioner was not working, only with arguments, after 3 hours, the room was changed to the one with working air conditioner.
3.6
Location.
Big room.
Beautiful hotel.
Unfriendly staff!
Any noise from the hallway can be heard loudly in the rooms!
Tasteless, repetitive food, the vegetables were not freshly cut. Apart from red and sometimes yellow watermelon, we received no fruit at all. From 21:00 there was no food at all.
The area around the pool was dirty.
The elevators were small and worked very hard, there was a queue all the time.
Apart from the appearance, the hotel is far from being 5 stars. Last year I was at a 4 star hotel and it was superior in all aspects.
Overall disappointing!
3.6
I would like your foods, your staff , and also your rooms is really good 👍 👌 😊
3.6
Great property jaw dropping entrance and wonderful rooms. Great options of food and Antonio at reception was exceptional and very helpful.
Be very careful around the pool the tiles are not good and we saw about four people slip. One kid cut his foot very badly when he slipped and cut his foot on the sunbeds
3.6
It isn't a 5 star hotel regarding the quality of services and food, it is more like a 3 star.
The food was diverse but poor quality, sometimes undercooked., Although some uncivilized persons filed their plates with the same type of food and did not remain for others, the staff did not refill promptly or at all.
At arrival, our bathroom was not properly cleaned, the toilet seet was dirty, the floor wasn't cleaned. The shelves in the dressing were dusty. The blanket and the pillow were full of stains.
Did not worth the money!
3.6
Big clean room, not big but nice pool, good drinks, nice staff.
Restaurant is overcrowded. Food is not so bad but we have to wait for everything.
3.6
I liked the room and bathroom.
The food was delicious, but the same every day! So we couldn’t eat there more than 2 days (.
The whole building is old and has an old style. The bathrooms on the first floor is super duty and smells horrible, I couldn’t use it at all.
The front desk people don’t know anything. We asked them about the spa, zero answer. They said: we don’t know what kind of treatment so they offer, they even didn’t give us a spa menu.
When my sister with her husband and 2 kids entered their room, they found a heroin needle in the drawer. They called the reception, and the front desk guy said sorry, and gave them ONE DAY OFF 😡. The worst part of solving problems. They even didn’t pclean properly clean the room. What if kids could be injured by it???
3.6
Room size
Waiting for food (grilled one)
3.6
Nice interior
Restaurant’s supervisor attitude.
Lack of food and the exposed one it was expired, low quality or just not enough to feed the hotel guests.
3.6
The interior
The food
3.6
The staff around the pool was good, the bartenders also.
3.6
The staff is perfect, especially in restaurant. The waitress and administrator in restaurant is perfect. As far as I understood later, all they were from Ukraine, that’s why the level of service was great! Keep going.
The kitchen is not so good!!!! The plates for dishes were empty: for meat. If you come a little bit later, you would probably be hungry, it’s not a level of 5 stars hotel. There is no fish!!!! There is verity of food. The chief of the restaurant should totally change it attitude. The general manager is quite rude woman, who just sudsing every time and drinking coffee and walking around with her sister and friends. Just a huge shock!!!!
3.6
The hotel is located next to the sea, the central alley is also a 5-minute walk away. There are many cafes, shops and other resort infrastructure nearby. The Barsens were good at pouring alcohol, there were no problems with that, the cocktails were good. The rooms are large, the beds are very soft, there are two slides by the pool, children's discos are held in the evenings.
The biggest problem of the hotel is the food. The first days we arrived, there was no food at all. We came for breakfast, lunch and dinner, and saw empty trays. The last few days of rest, the situation has improved, there is more food, probably numerous scandals have occurred, but still the hotel needs to work on a variety of side dishes and meat dishes, they have adjusted the situation with salads and sweets. Dinner at the Ala Kart restaurant, alas, was never provided to us, although it was included in the room rate. The pool at the beginning of June was cold, and the children's slides are not very comfortable, it is easy for a child to get hurt on them. After the first night, for some reason, the patches were taken away from us, new ones were never brought.
3.6
The rooms were spacious, clean with big bed and sofa.
Hotel is close to the beach and it has parking places for the cars.
Every evening there is a short entertainment program for the kids.
I was disappointed with the food - maybe my expectations were too high for a 5 star hotel. In comparison with other hotels with restaurants, the food here looks like canteen food.
3.6
There was no food it was absoluely disaster , i wont ever come back again , dont waste your money , never a 5 star hotel , maximum 2 , i am not kidding , it was so bad
everything was awful
3.6
The hotel is nice and also the pool and the ground floor.
Sweats,fruits all day long
The food was terrible. A lot of frozen food and low quality products. Almost same food every single day.
There were moments during lunch or dinner when it was literally nothing to choose, you had to wait in que untill they were bringing something.
We even addresses the claim to hotel manager but she didn't care.
3.6
Rooms are spacey and clean. Hotel architecture and inside design are nice. Functional TV and fridge.
The animation team had good moments in some evenings. Pool was fine, water slides were OK, drinks were OK.
The sea is fairly close, beaches are clean and fairly organized.
There is no perfect hotel, like there is no perfect human being. One tries to sell more, the other to pay less, but, communication is essential. When communication is poor, frustration arise:
- Parking: "parking available on site, 15BGN/day" means no parking available; some "guys" will redirect you to the parking of another hotel (~200m away), and charge you 25BGN/day;
- We had "ultra all inclusive" tickets. Food was poor, at most fast food quality. Some products are available in the first 30 minutes, afterwards you can get mostly left overs. I've never experienced baloney in a 5 stars hotel, so far!
- Spa is basically in another hotel, Kids club was mostly closed, nothing interactive.
- Receptionists are expeditive, they don't really listen. They also seemed overwhelmed of complaints from visitors. Particularly, we had issues with the hot water (fixed in the first day) and air conditioning (never fixed, although asked daily). We had to constantly ask for towels and/or shampoo.
FAQs
How much does this hotel cost compared to others in Sunny Beach?
The average price for a rental in Sunny Beach is R 884 per night. This rental is R 6 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Planeta Hotel & Aquapark FREE Beach Access - Ultra All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Planeta Hotel & Aquapark FREE Beach Access - Ultra All Inclusive. Enjoy the water!
Is Planeta Hotel & Aquapark FREE Beach Access - Ultra All Inclusive pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Planeta Hotel & Aquapark FREE Beach Access - Ultra All Inclusive?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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