InterContinental Presidente Mexico City, an IHG Hotel
4.5
Excellent(1,737 Reviews)Hotel in Mexico City
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
About this hotel
Set in the Polanco district, a cultural, business and shopping area of Mexico City, this hotel is minutes from the National Museum of Anthropology and features 6 on-site restaurants.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Mexico City
Available Rooms
2 Queen • 344 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double or 1 King • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.5
Excellent(1,737 Reviews)100% verified reviews
4.5
Muy buenos restaurantes en el hotel.
El Hotel muy helado
4.5
location,lobby, view..
no swimming pool… no spa…
4.5
Servicio, amabilidad del personal, habitación, comodidad de cama y almohadas, localización del hotel…
Nada
4.5
Todo
Nada
4.5
The price did not match my expectation - because it was much better than I was expecting with an amazing view! :)
We loved the room, the hotel had a great vibe, the location was central and safe, an easy walk to museums and parks. The staff and the concierge desk were fantastic and even helped us book a table at Ticuchi restaurant nearby which was not available online, such great food and an amazing experience.
We stayed for 3 nights in a room with a connecting door and on our 3rd night there was noisy people partying till about 2am in the morning. The way they were yelling and laughing made us feel uncomfortable, but we didn't let it spoil our experience.
4.5
La ubicación
Que me pretendiesen cobrar por tomar un café expreso en el desayuno.
El servicio de Room Service muy deficiente. En seis días de estancia tuvimos que reclamar en tres la reposición de agua, café, leche, tazas etc.
4.5
El lounge del piso 39 está muy agradable y la vista a la ciudad de México, el sazón de los desayunos fue excelente
La habitación la esperaba más grande por el precio extra que pagué.
4.5
Beautiful Elegance.
4.5
Location, location & location!!!!!!!!!!!!!!!!!!!!!!!!!!
Wifi was poor!
4.5
Dispone de 7 restaurantes de estilos totalmente diferentes, todos con excelente comida y servicio ..!!
4.5
The Queen Suite was nice and spacious. Club facility was good.
Concierge services were not good. Things changed based on who you talked to. The tour guide that they gave us was a sub-par guide who was not interested in explaining the history or heritage.
4.5
Muy bien ubicado
Todo está muy bien
4.5
パークビューの部屋からの眺め。時間によって変わる風景は見ていて飽きなかった。
朝食会場のカフェから外が見えないこと。
4.5
Good location, the staff are friendly.
The room they gave me did not have a working a/c. Didn't realize it at the time I checked in. I spent the first night in the room with a temperature of 24.5 C. Kept adjusting the thermostat but didn't work. Next day, I reported to the front desk and and house engineer was sent to try and correct the problem. When I came back in the afternoon, the a/c was still not working and they have put a fan to cool the room which was still registering 27 degrees C. I reported the problem to the front desk and told them this was not acceptable, so they transferred me to another room which has an excellent view. Although the a/c was working, the temperature in the room was still unsatisfactory, registering at 22 degrees C. I reported the problem, they sent an engineer to check, he adjusted the thermostat to 18.5 degrees and assured me it was going to work. Well, it did not, it settled at 22 degrees. Also, I requested for a hair dryer which did not work, Also, the housekeeper forgot to leave hand towels in the room. I got tired of complaining and since I only have two nights to go, I just decide to let the problems go.
Also the room was advertised on Booking.Com to have view of the park, but the first room they put me in had a view of the roof of the restaurant. The second room the hotel moved me to did have an excellent view of the park.
4.5
Excellent location, in a green clean safe area. Comfortable room, nice view
Difficulties in communication to arrange hotel pick up from the airport. Practically the message from booking.com requesting airport transfer to the hotel was not read by the hotel staff.
4.5
Todo está muy bien planeado para que te hagan sentir en un gran hotel
Todo me gusto
4.5
Todo
El personal siempre ha sido muy amable hasta en esta ocasión que un muchacho llamado Héctor nos trató muy mal hizo una tremenda diferencia entre nosotros que nos negó la bajada en un lugar específico y atrás venía otra camioneta que se bajó donde mismo pero como eran extranjeros hasta les abrió la puerta
4.5
La ubicación. La habitación
La comida muy irregular. Yo pedí servicio de habitaciones y a veces era muy bueno (las cosas del Palm) y otras veces pésimo (en general, la carta propia del room service)
4.5
La calidad de los servicios no va acorde a la categoría del hotel
4.5
El diseño
4.5
Todo
Nada
4.5
La ubicación
Demasiado pequeñas las habitaciones
4.5
El desayuno aceptable
Lo demás excelente
4.5
Todo, estancia perfecta y atención 10/10
Todo moderno, bien cuidado!
4.5
Ubicación, limpieza, alimentos
Mucho ojo antes de reservar el hotel, los precios que aparecen en Booking.com no son reales, si les aparece por ejemplo 1,000 dólares más 200 dólares de impuestos son 1,200.00 dólares, resulta que el hotel cobra en pesos y sorpresa el tipo de cambio que ellos colocan 1 dólar = 18.65 pesos, cuando el tipo de cambio real es de 1 dólar = 16.50 pesos, por lo que esto equivale a pagar más de 55 dólares por noche, si les aparece 300 dólares por noche en Booking.com realmente van a pagar 355 dólares, mi recomendación es que configuren Booking.com en pesos mexicanos para que les aparezca el valor real
4.5
Ubicación y atención, servicios, restaurantes
Nada
4.5
Staff was amazing and very helpful. The room was more than I expected and we actually got a nice city view, very clean and spacious. Would definitely stay here again
It didn’t have a pool and apparently my room came with a free breakfast that somehow we missed, It would have been helpful if the staff would have informed us at check in.
4.5
Las hb cómodas
Todo
Estuvo bien
4.5
El servicio y las instalaciones
Todo estuvo bien
4.5
Everything is spectacular, the hotel, the hotel staff, the area, absolutely everything.
N/A
4.5
Ubicación y comodidad
Que no registraron los datos de mi pago hasta el dia siguiente
4.5
la comodidad, hospital y ubicación, los restaurantes de excelente calidad, atención y servicio del personal, mi estancia muy agradable, lo recomiendo ampliamente.
4.5
Ubicación excelente, el personal es muy amable y las habitaciones son muy cómodas.
4.5
It’s a great location and provided comfortable clean rooms. The attention of all workers are very nice.
The food can be pricey for regular items. But the quality it’s there so didn’t mind much. The rooms are starting to show their age and might need a refresh soon.
4.5
Todo está en su lugar, todo funciona, todo impecable. Instalaciones, servicio, seguridad, comodidad, todo.
4.5
Excelente servicio, excelentes instalaciones
4.5
Location, cleanliness
Nothing
4.5
We enjoyed eating breakfast in our room with the beautiful view of the park, mountains and city at sunrise.
Excellent restaurants on site. Friendly and helpful staff. Excellent location. Had a wonderful and memorable stay!
4.5
La calidad y preparación de los alimentos en el buffet del desayuno
Sugiero ampliar la zona del restaurante donde se ofrece el desayuno y pensar en establecer un espacio para construir una piscina con cubierta y climatizada
4.5
Casi todo
Me he sentido estafado porque me han estafado.
Booking me dio un precio en dólares y su cambio en aproximado en pesos mexicanos.
Resulta que el cambio que aplicó el hotel es infinitamente superior al cambio oficial(19.50 en vez de 17.50 que era el oficial),lo que se tradujo en 200€ más caro.
Es indecente y engañoso.
Estoy tramitando una queja con booking para alertar a del engaño encubierto por un hotel que tenia en muy alta consideración.
También espero recuperar algo del dinero robado.
Gracias por su atención
FAQs
How much does this hotel cost compared to others in Mexico City?
The average price for a rental in Mexico City is R 1,666 per night. This rental is R 200 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at InterContinental Presidente Mexico City, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is InterContinental Presidente Mexico City, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at InterContinental Presidente Mexico City, an IHG Hotel?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.
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