Casa Mateo Hotel Boutique

Casa Mateo Hotel Boutique Hotel in State of Querétaro

4.3 / 5.0

Excellent(230 Ratings)

Hotel in State of Querétaro

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Bernal’s Hotel Boutique Casa Madero offers its guests beautiful views of Peña de Bernal, an outdoor pool, gardens, on site bar and restaurant, free Wi-Fi and is close to popular touristic attractions.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Family friendly

Map of State of Querétaro

Nearby attractions

Museo La Esquina del Juguete popular Mexicano

85.3 mi

Queretaro Regional Museum - INAH

49.7 mi

Available Rooms

1 Queen • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 699 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 688 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

RRRR

Casa Mateo Hotel Boutique

RRRR

4.3 / 5.0

Excellent(230 Ratings)

Hotel in State of Querétaro

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Family friendly

Map of State of Querétaro

Nearby attractions

Museo La Esquina del Juguete popular Mexicano

85.3 mi

Queretaro Regional Museum - INAH

49.7 mi

Available Rooms

1 Queen • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 699 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 688 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(230 Ratings)

100% verified reviews

4.5 / 5.0

Nov 2023

Excelente ubicación para conocer Bernal.

La ubicación es Perfecta, te queda todo cerca, para dejar tu automóvil, y recorrer perfectamente a pie el pueblo De Bernal. La atención y amabilidad de todo el personal del hotel, dispuestos a ayudarte en todo el momento.

La habitación es un poco más pequeña de lo que esperaba, necesita más iluminación ya que trabajar con la luz que tiene fue cansado, está excelente para descansar pero no para trabajar después de medio día. Esperaba que tuviera calefacción y no tenía, solo unas mantas adicionales para la cama. La alberca no tiene calefacción, y una alberca sin calefacción con el clima de estos pueblos es igual a una fuente grande, no te puedes meter. La pantalla del cuarto es pequeña para mí gusto y no era Smart. El cuarto no tenía tan buena insonorización y a unos pasos del templo, que empezaba a tocar las campanas desde las 7:00 am, era un hecho que ya no podrías dormir de corrido.

5.0 / 5.0

Nov 2023

Gran lugar cerca de todo

Todo en general, bonito de buen gusto, su terraza con gran vista

Los Baños creo pueden estar más a la altura, algún adorno etc

3.5 / 5.0

Nov 2023

Cómoda y de facil acceso

Servicio! Personal muy amable

La habitación tenía una fuga en el lavamanos y solo pusieron un bote para capturar el agua y había una cucaracha en el baño

5.0 / 5.0

Mar 2023

very nice

location

4.5 / 5.0

Feb 2023

Bernal

Beautiful facilities with a rooftop restaurant and gorgeous views. Good food. Room and bed comfortable and cozy.

Nothing.

3.0 / 5.0

Aug 2022

impolite

location

costumer service

4.0 / 5.0

Aug 2022

Great location, nice place to stay.

The place is very well located and has a spectacular view of Bernal Peña. There are many restaurants near by. We stayed with two kids. Our bedroom had one king bed and one queen bed, so it was very confortable.

I would have preffered not to have music played all day long in the restaurant. This is a practice all over Bernal, and I particularly like to stare at the view quietly.

4.5 / 5.0

May 2022

great stay

the location and rooms

the pool was a bit dirty

5.0 / 5.0

May 2022

Excellent place!

Everything perfect

Rooms a bit dark

3.5 / 5.0

May 2022

Well located hotel, nice terrace with beautiful view of the church and the peña.

beautiful and well located

room was too dark and with no ventilation

4.5 / 5.0

Feb 2022

personal excelente

general todo

4.0 / 5.0

Jan 2022

Great location and view!

the location

the staff

4.5 / 5.0

Jan 2022

Superb

customer service was excellent. Good food and amazing view from the rooftop. Amazing food

the pool was not heated.

3.5 / 5.0

Jan 2022

Nice but could have better value for money elsewhere

The grounds were beautiful and the staff friendly and helpful.

The room was a little dark and for that price I’d expect at least a coffee maker and other luxuries in the room. The pool was very cold and should have been heated and breakfast should also have been included at that price. In general, for nearly 4000 pesos a night, I was a little disappointed.

3.5 / 5.0

Nov 2021

Nice but I am not sure it was worth the $$$

The hotel is beautiful but the rooms are woefully small and have very little if any natural light. I booked a "king executive" and it was an expensive room with a beautiful tub. I did expect more for the $$$

Room size.

5.0 / 5.0

Oct 2021

it was so nice

very nice

3.5 / 5.0

Sep 2021

Good

Lovely environment and great location.

It was noisy. The music on the terrace was good but far too loud and the rooms all face onto the inner courtyard, so you hear people moving around from early in the morning.

5.0 / 5.0

Aug 2021

Best one in the area

Feels like home, with a lot of style, art and design

4.5 / 5.0

Jul 2021

Highly recommend for a stay in Bernal, one night is enough

Perhaps the most spectacular views in Bernal. Great value on bottle service by the pool. Other people complain about the pool being too cold, as it is not heated, but we were there during the hottest time of year so used the pool with no problem. Loved the thickly padded pool beds. Outdoor spaces were truly lovely. Great location, and great service. Very instagramable. If you are spending a night in Bernal, would definitely recommend you stay here.

While I don't doubt that this is the highest end property in the town of Bernal, it is certainly not a five star. I would rate the outdoor areas 4 star and the rooms 3 star. Our Family Room was pretty tight and basic. The food ranged from mediocre to good - probably what you would expect for a small town like this, but still a bit disappointing. Drink quality was much better. Menu was also limited due to covid. Wifi did not reach room, but worked well in common areas. Our only bad experience really came after we left the hotel. They had arranged a driver to take us to a few wineries in the area and then to Queretero. The company they used was astoundingly unprofessional. The first warning sign was that they demanded payment upon us getting into the car. However, we trusted them because we trusted the hotel. While we were at one vineyard, the driver left to go back to Bernal to change drivers, which we thought was strange. When we were picked up from the winery, there were two other people in the car in addition to the driver, which was shocking. Not just because we are still in the midst of a pandemic, but because we are in a country known for taxi robberies and kidnappings. We had arranged private transport, and being crammed into the backseat with my body pressed against an absolute stranger was not what we had expected. The driver explained to us that these people were colleagues of his that also needed a ride to Queretero. What???!!! Who does this, especially without asking?! Since they had our luggage and we had already prepaid, it was really a nightmare situation. We asked the driver to take us back to Bernal and refund us, and I had the hotel on the line with me in the car explaining the situation because frankly I was afraid for our safety. Driver eventually dropped the two strangers off at a gas station because did not want to refund us our money. Very uncomfortable ride followed. Wish the hotel would only use trusted companies.

2.0 / 5.0

Jul 2021

Great views, small rooms AWFUL receptionists

The view is stunning, the waiters are very nice but the reception service was abysmal

the first principle of hospitality is to make your guests feel welcome. This hotel did not get the memo, it seemed we were a nuisance. We first arrived in the middle of a storm, when we couldn't find the parking we called to get the hotel to ask, the lady was NOT happy to receive our call, and asked us to wait in a non pleasant manner. We finally were allowed in, came to the reception, she was on the phone, didn't acknowledge us and didn't even smile. The last day, they basically kicked us out from the hotel parking. They seemed to be doing us a favour for paying them the most expensive rate in town to be told we had to leave, for the record, we vacated the room at 8:30am and we just told them we were going to buy some souvenirs at 12pm (check out at 12:30) so we would come to get our car a bit later also, they had an empty parking! .... I would only leave a note for the waiters that were polite and pleasant and the food was great.

4.5 / 5.0

Jul 2021

Great location and ammenities.

Loved the location, the facilities, the room was spacious and very clean, the terrace and we were close to everything downtown.

Access to the terrace and the restaurant service appears not set up yet.

5.0 / 5.0

Jun 2021

Exceptional

Amazing location and amenities! Staff is very friendly.

3.5 / 5.0

Jun 2021

Good

The location , the decoration & hotel by itself

Service very slow - we could not have breakfast at the same time - waiting 45 minutes ..

2.0 / 5.0

Jun 2021

Disappointing

Location.

Clean but very small room and dark. Noisy, i did't like.

4.0 / 5.0

Apr 2021

Great except for no hot water....

stone architecture, comfortable bed. Perfect location with a great view.

they did not have hot water and did not even apologize.

5.0 / 5.0

Apr 2021

Exceptional

The staff are incredibly nice.

FAQs

How much does this hotel cost compared to others in State of Querétaro?

The average price for a rental in State of Querétaro is R 1,217 per night. This rental is R 201 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Casa Mateo Hotel Boutique. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Casa Mateo Hotel Boutique. Enjoy the water!

Is Casa Mateo Hotel Boutique pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Casa Mateo Hotel Boutique?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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1 king bed

Pool · Air conditioner · Internet / Wifi

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Casa Mateo Hotel Boutique

Hotel in State of Querétaro

Reasons to book

About this hotel

Amenities

Map of State of Querétaro

Nearby attractions

Available Rooms

Casa Mateo Hotel Boutique

Hotel in State of Querétaro

Reasons to book

About this hotel

Amenities

Map of State of Querétaro

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in State of Querétaro?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Casa Mateo Hotel Boutique pet friendly?

What amenities are available at Casa Mateo Hotel Boutique?

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