Holiday Inn & Suites - Merida La Isla, an IHG Hotel

TV and multimedia, Photo of the whole room, Seating area

4.3 / 5.0

Excellent(573 Ratings)

Hotel in Merida

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in Mérida, 6.8 km from Mundo Maya Museum, Holiday Inn & Suites - Merida La Isla, an IHG Hotel offers accommodation with a fitness centre, free private parking, a shared lounge and a terrace.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Merida

Nearby attractions

Parque Zoológico del Centenario

10.3 mi

Malecón de Progreso

26.9 mi

Cenotes Hacienda Mucuyché

47.6 mi

Kukulcan Alamo Park

12.6 mi

Available Rooms

Standard King Room

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Room

1 King or 2 Double • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium King Room

1 King • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium Queen Room with Two Queen Beds

2 Queen • 312 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Executive Suite - Non-Smoking

1 Sofa • 1 King • 1 Sofa • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

RRRR

Holiday Inn & Suites - Merida La Isla, an IHG Hotel

RRRR

4.3 / 5.0

Excellent(573 Ratings)

Hotel in Merida

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in Mérida, 6.8 km from Mundo Maya Museum, Holiday Inn & Suites - Merida La Isla, an IHG Hotel offers accommodation with a fitness centre, free private parking, a shared lounge and a terrace.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Merida

Nearby attractions

Parque Zoológico del Centenario

10.3 mi

Malecón de Progreso

26.9 mi

Cenotes Hacienda Mucuyché

47.6 mi

Kukulcan Alamo Park

12.6 mi

Available Rooms

Standard King Room

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Room

1 King or 2 Double • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium King Room

1 King • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium Queen Room with Two Queen Beds

2 Queen • 312 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Executive Suite - Non-Smoking

1 Sofa • 1 King • 1 Sofa • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(573 Ratings)

100% verified reviews

5.0 / 5.0

Oct 2024

recomendable

servicio y atención

4.5 / 5.0

Jul 2024

Very good

Breakfast ok

5.0 / 5.0

Feb 2024

Muy buena estancia

Todo nos gusto, es muy buena opción.

En general es un muy buen hotel.

3.5 / 5.0

Feb 2024

Bueno.

Está tranquilo en el hotel.

El colchón estaba muy suave. No estaba lista la comida de desayuno en tiempo.

5.0 / 5.0

Feb 2024

Sorpresa por cumpleaños!

Agradezco infinitamente sus atenciones, mi hija menor cumplió 13 años, y lo comenté a través de la mensajería del hotel. Al llegar decoraron dejaron un pastelito, con gorrito de cumpleaños y globos, sorprendidos por el detalle, sin duda regreso y los recomiendo.

Todo perfecto no hay ninguna queja, mi agradecimiento al personal del hotel por tan lindo detalle. La ubicación literal frente a la plaza la Isla, reserve una suite y cuenta con cama King size, además de un sillón sofá cama que se convierte en camita, la cual no utilizamos pero fue adecuada con sabanas y almohada para que pueda dormir otra persona.

5.0 / 5.0

Jan 2024

Excelente ubicación y descanso

La ubicación frente a la plaza la Isla y la tranquilidad del lugar

No cambiaron las toallas diariamente

3.5 / 5.0

Dec 2023

bastante promedio

ubicacion, camas

aac sin poder regular, demasiado frio!! desayuno bastante malo

4.5 / 5.0

Dec 2023

Buen hotel

La ubicación del hotel

Que no incluía el desayuno

5.0 / 5.0

Dec 2023

Estancia muy cómoda

Espacio muy limpio

Check out un poco temprano

2.0 / 5.0

Dec 2023

Mucho que desear el hotel

La ubicación

El precio contra la calidad queda muy lejos , Baños viejos amarillos, toallas manchadas y rotas , muy ruidoso hasta la 1 am se dejó de escuchar la música de unos borrachos que cantaban en la terraza del hotel.

4.5 / 5.0

Nov 2023

Comida, rico desayuno

Que a las 9 am el personal de limpieza nos golpeaba la puerta para hacer la limpieza, y nosotros y mi niño aún dormíamos.

3.5 / 5.0

Nov 2023

La gente en convencion no tiene educación

El buffet

El ruido y desconsideración de los demás cuartos y la poca acción del personal ante el problema

0.5 / 5.0

Sep 2023

Los nietos no tenían derecho a desayuno.

La ubicación frente a la plaza

En la reservación decía desayuno incluido. Eran 3 adultos y un menor (dos adultos mayores y sus nietos, una de 20 años y el pequeño de 11años). Según la reservación era desayuno incluido. Pero solo le aceptaron el desayuno de dos personas, a los dos nietos se les negó el desayuno incluido. Y tuvieron que pagarlos durante su estancia. Podrían explicarme en qué parte de la hoja de reservación viene esa regla o excepción? Gracias.

4.0 / 5.0

Aug 2023

Very good

The location was awesome. Right near a beautiful mall and a very safe setting

The elevator system one went all the way down to the car garage and the other didn't. So I had to switch elevators in the lobby to get to my car rental

5.0 / 5.0

May 2023

Exceptional

location, staff, cleanliness

4.0 / 5.0

May 2023

as far as the hotel has carpet, it needs more vacuuming

location

cleanness

5.0 / 5.0

Apr 2023

Excelente hotel.

5.0 / 5.0

Mar 2023

Exceptional

staff was super helpful, great location across from the mall. Clean room. I was able to watch TV in English and price was very reasonable.

2.0 / 5.0

Mar 2023

Disappointing

The location was great. It's across from La Isla Mall and down the street from El Faro del Mayab Hospital. Close enough to get to downtown and other major areas in Merida.

We booked a King Suite and the room was disgusting. The carpet had a strong dirty smell. The pillows and sheets had a strong chemical odour and had to report it to the front desk. The couch looks like it hasn't been cleaned in a while. The bathroom shower was filthy - filled with mould. There was even a footprint on the wall of the bathroom (I guess left by one of the previous guests) that was never cleaned in the 4 days that we were there. I even asked the front desk to please tell the cleaning staff to give the room a proper cleaning but it never happened. And to top it all off, we ordered room service on our last day and we all got food poisoning. We had to take our 2 year son to the hospital emergency with persistent vomiting. My wife and I also got sick. The hotel has some serious hygiene issues.

1.0 / 5.0

Mar 2023

very unprofessional, with bad organisation and communication.

The towels smelled extremely bad. At day 1 I was told, that they will wash them immediately and bring them to my room. I waited until 1.00 in the morning. Nobody came. The next day after a new complaint I got towels with the same extremly strange smell. Until I checked out after 3 days, they couldn´t solve the problem. The people at the front desk obviously dont talk to each other. So I had to repeat the problem over and over again. Always with the same result. I got bad smelly towels. The personal agreed every time, that they can´t be used. Then they did ...nothing. The bedding also smelled like that but not as strong.

5.0 / 5.0

Feb 2023

Exceptional

I have been staying at this hotel for a long time. Huge Thanks to everyone from the Holiday Inn team in Merida, especially Leticia. Great location, brand new hotel with everything you need. we'll be back

👌👍♥️

4.0 / 5.0

Sep 2022

Very good

The breakfast exceeded any expectation I had. Wonderful food and service.

No pool.

3.5 / 5.0

Sep 2022

AS LUCKY, YES OR NO

Letizia is the best, a true professional, the friendliest!!! And good location (for us) far from city center across from La Isla mall.

We were unlucky that time, it was noisy, the worker on our floor either vacuumed, or did work with a jackhammer, and some work in the neighboring building that began at 8.15 in the morning, and we wanted to sleep ... in the end, all 3 days from headache...

4.5 / 5.0

Aug 2022

Superb

Location area is quiet and in front of a shopping plaza within walking distance and clean in general. Staff attentive and at disposal even late at night.

Could use an extra set of pillows and a bit more stiffer pillows. We only got 1 per person, which is not bad, but would be great if there can be 2 and a bit more firm.

0.5 / 5.0

Jul 2022

Not worth it

Location

Bad smell, dirty counters, hair on floor/dirty floors. Slow staff.

5.0 / 5.0

Jun 2022

for us it is the best

Many thanks to Artur and Letizia, they are amazing and professional. Your hospitality is always in our hearts. And we just love this hotel.

Everything was fine, I just don't understand, for some reason, for the very first time, we were given a room with one bed and more space, because I have a Booking loyalty card of the highest category and all subsequent visits were with a room with less space, but the floor was higher ... so I'm grateful anyway. and see you soon

FAQs

How much does this hotel cost compared to others in Merida?

The average price for a rental in Merida is R 1,036 per night. This rental is R 857 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn & Suites - Merida La Isla, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn & Suites - Merida La Isla, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn & Suites - Merida La Isla, an IHG Hotel?

We found 10 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.

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in Mérida

4star

1 king bed

Garden · Pool · Pets allowed

This inviting Hotel in Merida can fit your needs for many types of vacations, at R 1,938 per night.

RRRR

Holiday Inn & Suites - Merida La Isla, an IHG Hotel

Hotel in Merida

Reasons to book

About this hotel

Amenities

Map of Merida

Nearby attractions

Available Rooms

Standard King Room

Standard Room

Premium King Room

Premium Queen Room with Two Queen Beds

Executive Suite - Non-Smoking

Holiday Inn & Suites - Merida La Isla, an IHG Hotel

Hotel in Merida

Reasons to book

About this hotel

Amenities

Map of Merida

Nearby attractions

Available Rooms

Standard King Room

Standard Room

Premium King Room

Premium Queen Room with Two Queen Beds

Executive Suite - Non-Smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Merida?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn & Suites - Merida La Isla, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn & Suites - Merida La Isla, an IHG Hotel?

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