Jasmine Palace Resort
Resort in Hurghada
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this resort
Offering 7 outdoor pools and a private beach, Jasmine Palace Resort is located in Hurghada. WiFi access is available in public areas. The resort is 15.6 km from New Marina and 18.1 km from Giftun Island.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Hurghada
Available Rooms
1 Sofa or 1 King • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa or 1 Sofa • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 699 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Sofa • 699 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Sofa • 699 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
8.0 / 10.0
I had an incredible experience at this resort! The beach and swimming pool were absolutely amazing, providing a perfect backdrop for relaxation and enjoyment. The staff members were exceptionally friendly and went above and beyond to ensure that my stay was comfortable and enjoyable. I was particularly impressed with the level of professionalism displayed by the receptionist when I had a complaint about the housekeeping. They promptly addressed the issue in a courteous and efficient manner, which truly showcased their dedication to customer satisfaction. It's always reassuring to encounter such exemplary service đź‘Ś"
The room service fell short of my expectations, unfortunately. The staff members did not exhibit the level of friendliness I had hoped for. Additionally, the room view was not as impressive as I had anticipated. This was my third visit to the resort, and in the previous two years, I had the opportunity to stay in other buildings, where the rooms were upgraded to provide a partially sea view, which enhanced my experience.
Furthermore, I found that the variety of snacks offered was lacking. It would have been great to see a more diverse selection available.
8.0 / 10.0
Most of the staff are polite. The room was very spacious . Decent sandy beach. Several pools and cleanliness upheld . Breakfast was very nice.
A few minor issues in the room like a broken door knob that wasn’t fixed during our stay. There is a big variety of food but most of it was kind of bland. Animation team /activities were very weak with no activities to do on 2 out of 3 nights.
8.0 / 10.0
The food quality was high and the taste was great
The reception and the staff are not well trained
10.0 / 10.0
Everything, the family room that was upgraded to pool View, the staff, the food.
Got some maintenance issue but not that would make me annoyed.
3.0 / 10.0
Nothing was good at all from very bad hospitality and very poor food quality and very bad cookers.
Dirty rooms and bed sheets.
Old rooms without any restoration.
No management at all in that property.
Zero animation team which I didn’t see all my stay.
No shows for the residents.
No beach activities
At the end I am not recommending that hotel to any family.
10.0 / 10.0
The staff are fantastic and the room is clean and tidy. Facilities are great
Most of the sun-bed are booked by some staff and some guest for whole day.
8.0 / 10.0
Overall it was a good stay
Food quality and varieties were good
Family room was very spacious and nice
Pools were good
The hotel was very busy and crowded during my stay, it was hard to find a place on the pool or in the restaurants which was also affecting the quality of- services on restaurant and pools
Beach is so shallow, you have to walk for a long distance using the wooden bridge to reach a swimmable location
10.0 / 10.0
The staff were excellent and cooperative specially Mr. Mohamed El Sayed and Mr. Fathi.
Nothing.
7.0 / 10.0
Pools
Staff
10.0 / 10.0
It was a nice stay and the staff was very helpful, especially Abdulmutleb in the front office and Mahmoud in the pool , they helped too much and all eas good
The issue of the electricity and the hot water on the toilet in the morning
7.0 / 10.0
The rooms were tidy and clean
Comfortable beds.
Several Swimming pools.
Helpful staff.
Excellent Restaurant management.
Shaded car park inside the resort.
The sea shore is not nice
The hotel location is far from the midtown
Entertainment staff (animation team) almost didn’t exist, even when they started the show, the show was poor and not interesting. My children got so bored.
9.0 / 10.0
all thing good
10.0 / 10.0
the food and the aqua park l. the stuff were really so nice they tried to help us in any places. i can’t forget that I ask to change the bed sheet and they change it after 3 minutes from my request
1.0 / 10.0
nothing
needs updating and cleaning
nothing again the food was not nice
the staff was too busy thinking when I leave I will take there towels which was grey and dirty and not even nice . some off the staff was lovley but others they made me feel like I was in prison . no ubber allowed in. we was travelling with 3 disable people
no help was given made then walk to the fount gate with there walking sticks for the ubber . rude rude rude
I would never return
7.0 / 10.0
The location and the view was very good
The food wasn't as expected
The room facility was not the best
9.0 / 10.0
staff, food, facilities
programs and shows during day and night
3.0 / 10.0
Near to the city
1- I was booking for half board, and as I know in any hotel the drinks for kids are free, they told me to MUST CHANGE THE BOOKING TO FULL BOARD SO I CAN GIVE MY KIDS DRINKS, this was very very bad action from them.
2- the food in "Om ali" restaurant is from the old days not FRESH and not tasted good.
3- the room has no NEW blankets we were sleeping with old blankets and old pillows from old guests
4- I asked for green tea many times at my lunch and it was if i was asking for something very critical and couldn't be done.
5- I requested someone to clean my car because it was very dusty they refused and told me to clean it in the petrol station.
6- Finally I will not come again, because they are not looking for guest happiness ALL WHAT THEY ARE LOOKING FOR IS MONEY
5.0 / 10.0
it was facing issues to get a cup of turkish coffee it seemed like a big deal however i paid all inclusive & the turkish coffee was for extra charge and I didn’t mind paying it and still had a hard time getting a cup of turkish coffee
7.0 / 10.0
Lovely hotel, excellent food, hotels in good location
Check in took 2 hours as room wasn't ready although we were at correct check in time, this ate into time when we were only there for 1 night, staff were not very welcoming you just seem like a number in comparison to other hotels locally I've stayed in
4.0 / 10.0
Friendly staff,
No wifi in the room, not clean, nothing in the mini fridge apart from water
8.0 / 10.0
Great staff, good food, lovely big swimming pools, nice beach, a friendly and not overly pushy "animation" team. The quality of the massages was very good. Stayed in a superior room which was large and very quiet, had a garden/ pool view which I was very happy with. The scuba diving team were great. This hotel is very good value for money and we really enjoyed our stay!!
This hotel is certainly very good value for money but there are one or two things that could be better. The pools need a lot more umbrellas. The hotel was half full and all of the umbrellas were taken round the pool every day. No umbrellas around the adult pools at all, so no shade there.
I am very glad the "red flag" system is in place as the sales people (spa, fish pedicure, camel rides ...) are very persistent particularly the spa sales team who barely leave you alone and additionally hassle you every time you use the bathroom in the spa (the only toilet near the pool)
I went to the spa twice and each time I booked and paid for a 90 minute massage and both times I was only given a 60 minute massage. It seems there is poor communication between the spa sales people and the masseurs. They gave me a free 60 minute massage the following day each time to correct the mistake but I didn't actually want to be in the spa four times!!
FAQs
How much does this resort cost compared to others in Hurghada?
The average price for a rental in Hurghada is RÂ 822 per night. This rental is RÂ 464 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Jasmine Palace Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Jasmine Palace Resort. Enjoy the water!
Is Jasmine Palace Resort pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Jasmine Palace Resort?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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