The Douglas Hotel
Hotel in Hartlepool
3-Star Hotel
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsAir conditioner, Internet / Wifi, TV and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
The Douglas Hotel near Kirklandside Hospital is just a 5-minute walk from Hartlepool’s Middleton Grange Shopping Centre and 1.6 km from the town’s Historic Quay and Marina. It is a 10 minute drive from the A19. Free WiFi is available.
Amenities
Air conditioner
Internet / Wifi
TV
Family friendly
Map of Hartlepool
Available Rooms
1 Single • 53 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 Queen • 96 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 96 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
0.5 / 5.0
Nothing
1.0 / 5.0
I seen the hotel on 4 in the bed and although not the best looked like the new owners were trying to improve the place so thought would give it a go
No staff available ( only by tele ). Room not the cleanest but was just about acceptable. Very noisy thin walls , tv remote not working. Blinds not working . Shower temp not working properly could only have either freezing or boiling shower no adjustment. Radiator would not turn off. No parking. No food available so not a B& B
0.5 / 5.0
The room was filthy, I have pictures. Coffee all over the wardrobe and dresser, stains all over the bedside table and the bathroom was messy.
1.5 / 5.0
Good location, hotel has potential, restaurant/pub on site
The room was filthy, the walls and floor in the bathroom were disgusting. The bathroom cabinet was vile. There was cigarette Ash in one drawer, loose tobacco in another, dirty boxer and what looked like an empty drug bag on top of the wardrobe.
Staff were nowhere to be seen.
1.5 / 5.0
Close to Town and Chinese takeaway
Internet was extremely poor, the shower was a dribble, TV had a remote that didn’t work. Every thing in the place was done on the cheap. Even a broken chair propping the door open on top floor. It wasn’t cheap either.
I hate to criticize but give this a wide berth…
4.0 / 5.0
Nice clean simple rooms. Stayed for a fishing trip
1.5 / 5.0
Room was clean
Shower didn't work. Blinds didn't open or windows. Parking permit advertised was not available.
1.5 / 5.0
Great central location. Checking in via telephone was no bother. Quiet room.
Room would have benefitted from a thorough clean. Broken or non existent amenities. Most problematic one was that a broken handle meant the bathroom door wouldn't shut, which was pretty embarrassing!
1.5 / 5.0
Whole place had a horrible stale smoke smell .... not very clean at all but location was goid.
0.5 / 5.0
nothing
Upon arrival there wasn’t anybody there to greet us, then someone appeared from the back out of nowhere and told us to ring the number to check in, which we did, and they disappeared again.
Out the front of the property there was an empty vodka bottle and trash all over the floor by the entrance. The property itself was dated and gave creepy horror movie vibes. The doors creaked, the stairs creaked, the mirror on the stairs was cracked and there was a thick layer of dust on pictures and ornaments.
The room was filthy from top to bottom. I found food on the floor, there was dirt and grime on the carpets, the bathroom was covered in mould and the plugs were dirty. The place looked like it had never been cleaned. I didn’t want to get in the bed so I slept on top with the blanket as I’d left it too late to book anywhere else. I was surprised that the towels had been washed, but they had. We were intermittently awoken by the sound of doors slamming throughout the night and the fire alarm went off really early the following the morning as someone had burnt something in the kitchen which startled us.
I wouldn’t have a dog stay at the hotel and I certainly would never be back.
1.0 / 5.0
Not a lot to be honest
The room was not very clean, the door handle for the bathroom was on the floor, there were marks on the bathroom floor and the overall decor was tired
0.5 / 5.0
nothing
Arrived to be told over phone that our room was unlocked and the key was on the bed. People trying doors through night and not clean at all. No staff on premises either.
4.0 / 5.0
The room was very good I stayed there before
Room was the best one I had
0.5 / 5.0
Nothing it was rubbish not happy with it had better place would tell friends not there
Room was no good could not have shower was rubbish
0.5 / 5.0
didn’t stay because I couldn’t check in. I had to book another hotel instead.
0.5 / 5.0
staff so rude & unfriendly.
staff
3.0 / 5.0
The location is perfect with shops, busses and train station close by.
Check in was super fast. I arrived very late but there was a number on the door which I called and he gave me access code after confirming my details.
It was cheap for the location and best value for money.
The room is very small though it equals the value for money i paid. There was no light in the toilet.
The carpet seem old.
2.0 / 5.0
It was really cheap and in the centre.
The shower didn’t work very well. The bed was quite small. The towels had stains on them. The wifi didn’t work.
3.0 / 5.0
Good location comfortable room
A manned reception to welcome guests
0.5 / 5.0
Location
The room next to us had his TV on all night and I mean all through the night!! It was very awkward as we didn't know who was staying in the room and do not like confrontation we felt it was far to late to ring the out of hours number so as it was for only one night and we really didn't pay much we accepted you get what you pay for. Also No Parking facilities.
2.5 / 5.0
Clean. Hot water.
Window broken, cold air during the night. No heating.
2.0 / 5.0
Central to public transport
Didn't provide a kettle, only 1 cup, flys, walls dirty, low ceilings as put in attic rooms, million stairs to climb
3.5 / 5.0
Clean. 2 out of 3 beds ok. Staff helpful with TV remote
Not being met at check in by a person. Done over the phone.
5.0 / 5.0
Had our usual warm and friendly welcome. Everywhere clean and tidy.. 7 th visit ,many more to come
4.5 / 5.0
There wasn’t a tv remote
3.0 / 5.0
Room. Bed. Location
No staff. Shower was.running very slow
2.5 / 5.0
Nothing
The room was unclean mould on the ceiling
Cracks in the wall filthy mattress
3.5 / 5.0
Room clean and warm
Lack of kitchen services
2.5 / 5.0
Travelled up from Newport to watch Hartlepool play. Was about a 10 min walk to the ground with a few pubs on route. A last minute winner has made my stay in Hartlepool even better, would stay here again.
We parked in a car park across the street, not ideal but not the end of the world.
4.0 / 5.0
It had a bath!
5.0 / 5.0
Nice room, good staff and close to the town centre and got upgraded from a single to a double so can’t complain.
nothing
3.5 / 5.0
Location was fine. 5 minutes walk from the train station
Everything was fine
1.0 / 5.0
the location
the undated and unclean room
2.0 / 5.0
Broken everything, furniture
TV remote , Toilet seat Shower tap
Bedsheets untidy yellow stains
3.0 / 5.0
The bed was incredibly comfy and the room was generally clean
Overall, for a night out or so this is ideal. If I was staying here for work or something, I'd be gutted.
The place could look 10x better with just a deep clean and a repaint.
Little things that add up give a bad impression
, Light shades all broken, some kind of splatter marks on the wardrobe, cracked outlet covers etc ,It's nothing new if you look through the existing reviews
0.5 / 5.0
Bathroom door handle stiff got stuck inside bathroom struggled open door. Tatty room no bed side table/lamp. Socket next to bed unplugged not working.
No remote for TV.
Booked in for 2 nights left after 1 booked someplace else
FAQs
How much does this hotel cost compared to others in Hartlepool?
The average price for a rental in Hartlepool is R 1,161 per night. This rental is R 7 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Douglas Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Douglas Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Douglas Hotel?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, tv, and family friendly.
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