Courtyard by Marriott London Gatwick Airport
4.1
Excellent(2,445 Reviews)Hotel in Horley
4-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Located within 10 minutes’ walk of the London Gatwick Airport’s South Terminal, this newly refurbished modern hotel offers king size beds, family rooms and stylish bedrooms all with individual air-conditioning.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Horley
Available Rooms
1 King • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 King • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.1
Excellent(2,445 Reviews)100% verified reviews
4.1
luogo strategico, a piedi dal terminal sud, pulita, stanze grandi, letti comodi, un 4 stelle a dovere.colazione buona ed abbondante,staff preciso ed educato
niente
4.1
Food was ok. Room was nice simple
The rooms floor is cold some slippers would have been nice. Also free shuttle to Gatwick. I wanted half hour cause they said there is a shuttle then I found out at the shuttle it’s not free. Good was ok. Room was nice simple
4.1
Great location food marvellous
There was a smell from the drain
4.1
Restaurant and food were efficient and good
Rooms are good
distance to the airport (walk along cars on a unmaintained path) - can feel unsecure
staff at the reception were doing the minimum service
4.1
It was clean, spacious, nicely decorated. Room was quiet.
We got assigned a room for someone with disabilities which was fine, but the shower was very low (and one of the guests is 6ft 5). The bathroom also didn’t have any hangers for the towels.
I wish they had told us before assigning us that room. Definitely could be improved to also accommodate taller guests.
4.1
Stones throw from the terminal. Room was quiet and beds comfy. The gentleman who checked us out at 5am was very friendly.
The lady who checked us in was so rude, rolled her eyes every time I asked a simple question. Not a good first impression.
4.1
Comfortable, walking distance to the airport, good variety of food in the restaurant.
4.1
Walking distance to the south terminal
Nothing
4.1
It is a friendly and modern hotel within walking distance of the airport. The staff was competent and attentive. Good beds, clean room with excellent facilities.
The restaurant and bar are generally expensive, and if you don't have a car, there aren't many other options. Communication via email before arrival was a bit slow, but once on site, everything was okay.
4.1
location
n/a
4.1
Staff lost my mail and unhelpful, lacked empathy in resolving the problem, specifically front desk staff.
AC in corridor and room unacceptable. Made it uncomfortable in summer weather. .
Long walk from terminal and no courtesy bus. Website says airport shuttle but find out on the day of arrival it is not complimentary.
Requested breakfast add on at check in, but next morning, dining staff not aware. Again, front desk incompetence.
4.1
Room was well appointed, bathroom also.
Bathroom could have used hooks on the back of the door for wet towels. Restaurant was understaffed and confused, but the food was good. Hard to get to from the airport - no explicit directions. Took a cab.
4.1
Close to Gatwick South Terminal, 10 min walk
The temperature thermostat in the room didn’t work - the room was too warm
4.1
we did not stay for breakfast
4.1
Breakfast was good and the location was great.
4.1
It was a short walk from the Airport to the Hotel, even with bags.
The staff was very friendly
The room was very spacious and very quiet.
The first signs for the hotel from the airport) were a tiny bit hidden. Once we figured out where to look, it was easy to follow
4.1
Room was nice. The location was what we needed for an early flight the next morning as it was walking distance to the airport although there is also a bus you can catch
4.1
Very good location, walkable distance from the airport, nice comfy rooms. Perfect for an early morning flight
It was bit complicated to find the way to the hotel from the train station as we couldn’t find signs. You just need to turn right and walk around the carpark which is not obvious.
We were not excited about the breakfast at all.
4.1
Customer service was truly wonderful - all staff were so kind and really genuine
Sadly TV or kettle didn’t work in our room
4.1
Liked the small garden outside
Nothing
4.1
Check in and check out were fast. Vending machine with useful gadgets like cables and sockets was a good idea. Didn't have the breakfast so can't comment on that.
Room was for a disabled person. Shower with curtain was not good. Room felt cramped as coffee making facility was squashed in a corner by the cupboard. £4.50 for Hoppa Bus to the South Terminal is a ridiculous price for a two-minute journey, so we walked, but with heavy cases this wasn't pleasant. Downstairs lounge/dining area was OK but with loud music there was no quiet, calm space to sit and relax.
4.1
Consistent Marriott quality. Good rooms and good night’s sleep
4.1
Check in staff was very welcoming
4.1
Near the airport.
Staff was friendly.
Didn’t know how to get from airport to facility. Other hotels had more info at Terminal.
A/C didn’t work. First night was awful and reported this but no one from maintenance did anything. Had to switch rooms which was a nuisance since we had already unpacked.
Was charged more than the listed app amount.
4.1
Flight was cancelled so booked a room and arrived at hotel, was queueing for 45 mins to be told they overbooked the rooms so no rooms available. Loads of other people left without a room had to try find a room in a different hotel at 1am. Staff unhelpful.
4.1
I booked via booking.com and I received the confirmation via email but when I arrived at the hotel, it was fully booked and I had to find another hotel at midnight with a storm outside
4.1
Standard airport hotel. Large family room. We were only there a few hours so did not use any facilities. Excellent receptionist (Sanji)
Bit of a walk in the rain from the south terminal
4.1
It was everything I needed it to be. Courteous and helpful staff. Bar staff were very friendly and the food was very good. Location to airport was excellent, bus goes every 20 mins.
If I had known how close to the airport I was I probably would have walked as 5£ for a 3 min bus journey is expensive.
4.1
Position 7 mins walk from the airport, staff is Amazing, very kind, smiling and went above & beyond the customer. I was very stressed because had my flight cancelled and they definetely knew How to handle that!!! Thank you
I Was about to give a 10, but I would enrich breakfast and my room was not properly clean.
4.1
Right next to terminal south
Breakfast was extra
4.1
Spacious room. Very clean and comfortable. Nice staff. Good restaurant. Airport shuttle bus right outside the front door.
It was all good
4.1
Good value for money, great location to get to terminal and hoopa bus
4.1
Helpfulness of the staff
The air in tbe ground floor entrance smelled stale.
4.1
La habitació molt gran i confortable.
La proximitat a la terminal sud, 10 min a peu.
Tot perfecte.
4.1
The hotel was very clean Staff were friendly. Room comfortable. Would stay again.
On such a short stay we did not find anything to complain about.
4.1
Staff
Outdate furniture, facilities. Breakfast had options but quality was questionable for all products.
4.1
Staff extremely helpful , location to south terminal excellent, meal very good
4.1
The proximity to the airport was the best thing for me as a result of my long trip from Taiwan.
The fact that you get no dinner or breakfast for that price
4.1
Large room, friendly staff, clean.
Nothing
FAQs
How much does this hotel cost compared to others in Horley?
The average price for a rental in Horley is R 1,065 per night. This rental is R 0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott London Gatwick Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Courtyard by Marriott London Gatwick Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott London Gatwick Airport?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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