Hotel Best Osuna
Hotel in Madrid
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Located a 5-minute drive from Madrid Exhibition Centre IFEMA and a 8-minute drive from Barajas Airport, Hotel Best Osuna is set in attractive gardens, and features a seasonal outdoor swimming pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Madrid
Available Rooms
2 Double • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 279 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double • 279 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Single • 236 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
3.0 / 5.0
Personal
Baño
5.0 / 5.0
un hotel pas loin de l'&eroport et pas loin du site des foires avec un air décontracté de vacances autour d'une belle piscine et agréable jardin dans un quartier résidentiel très calme. Bonnes connection en bus avec le centre de Madrid. Il y a un restaurant et aussi une cafetaria typique espagnole ou on peut panger jusque 23 h , très appréciable pour les arrivées tardives.
5.0 / 5.0
El personal desde el Director hasta el último empleado es de 10.Profesionalidad, cercanía y atención .
Todo nos gustó.
0.5 / 5.0
Localização
Quarto com ar condicionado avariado, um calor insuportável.
3.0 / 5.0
Un precio demasiado caro para la calidad del desayuno y sus instalaciones
4.0 / 5.0
El personal EXCELENTE, AMABILISIMO , y puede parecer nimio pero en el desayuno la calidad dentro una dieta sin gluten tenía un pan muy bueno y las mejores magdalenas que he probado.
Si bien la tranquilidad es buena, el aislamiento podría mejorar.
5.0 / 5.0
La amplitud de la habitación y la atención brindada por el chófer.
Nada, todo estaba correcto.
4.0 / 5.0
Good room and bathroom size, comfortable beds, everyday cleaning, very clean room, nice breakfast area, bidet, they do offer transfer to airport between certain hours. Fresh automat at breakfast, fridge in the room.
Very noisy hotel and guests, the door does not isolate at all as well as the window. Was like sleeping without windows, a lot of noise coming from the street. The hotel is 15min walking from the metro station. The breakfast had a lot of empty plates, they do not refill easily, therefore not so many choices for breakfast for a 4 star. No bathrobe or sleepers offered as well.
5.0 / 5.0
Limpieza, ubicación y diseño
4.0 / 5.0
La struttura in bungalow
I sanitari sono un po’ vecchi
5.0 / 5.0
Excellent room, we loved everything!
It was a little difficult to control the air conditioning, but we managed it later.
5.0 / 5.0
Las instalaciones
El personal del comedor porque atosigaba un poco diciendo que los comensales le pidieran que ella tenia mucha faena y no podía estar por todos
3.5 / 5.0
Instalaciones deficientes, mal mantenimiento , pase frio.. la calefacción no funcionaba.
La falta de mantenimiento.
4.0 / 5.0
En un complejo Residencial muy bonito, en las afueras de Madrid, en 15 minutos estábamos en Chamartin, cerca de donde nos dirigíamos pero con posibilidades de aparcamiento tanto dentro del entorno del hotel como fuera muy cerca, es acogedor y barato, el personal muy amable, no es nada del otro mundo pero muy acorde al precio que tiene.
Aislamiento entre habitaciones
2.5 / 5.0
Siempre que voy a Madrid elijo este hotel, tanto por sus instalaciones como por su ubicación. Alojándome varias veces al año, ya que tanto por ocio como por trabajo viajo a Madrid bastante.
En esta ocasión me alojé de jueves 4 a viernes 5 de abril en la habitación 1114 junto con mi hermano, he de decir que es un desastre y se dejó varias cosas en l habitacion. Después de un rato de ya haber abandonado la habitación nos dimos cuenta de que efectivamente se había olvidado una cazadora y la una bolsa con unos snacks, llamamos al hotel para hacer constancia de ello y nos dijeron que no nos preocupáramos que nos guardaban las cosas y podríamos pasar cuando quisiéramos a por nuestras pertenencias. Nos acercamos el sábado al mediodía, y al acudir a recepción ya nos encontramos el primer error en este caso mínimo, habían apuntado que los objetos perdidos pertenecían a la habitación 1014, vale un error lo tiene cualquiera. Una vez solucionado ese error porfin nos dan la cazadora y como es de entender la bolsa de snacks la tiraron, pero aunque no avisamos por teléfono también se habían quedado en la habitación unos cascos inalámbricos azules energy system por los que también estaba reclamando, para mi sorpresa no había constancia de que hubieran aparecido dichos cascos. Debido a mi molestia, le dije a la chica de recepción que no pensaba abandonar el hotel hasta que aparecieran mis cascos, mirándome a todo esto como si yo me lo estuviera inventando. Después de que la chica de recepción estuviera hablando un rato por teléfono aparece la limpiadora que hizo mi habitación con dichos cascos en la mano.
Como es esto posible? Si no monto el numerito en recepción me roban los cascos? O cómo funciona?
La verdad que me he ido bastante decepcionada ya que es mi hotel por preferencia cada vez que vengo a Madrid, y después de este suceso me lo pensaré la próxima vez, porque me parece algo bastante grave.
3.5 / 5.0
Wonderful staff. Explained everything told us where to go etc.
Room was very basic
Air-conditioning was hard to control. Had to just turn it off in the middle of the night when I got too hot.
Only one hand and one bath towel for each individual. No washcloth.
There was construction in the hallway, walls aren't finished. But we got there after working hours, and there was no noise.
2.0 / 5.0
Atendimento
5.0 / 5.0
Zona tranquila con aparcamiento en los alrededores, camas muy cómodas e instalaciones muy limpias, entorno accesible
Qué las habitaciones están en un edificio apartado de la recepción, aunque dentro del mismo recinto. El personal de recepción son un poco robots, pero educados y profesionales
4.5 / 5.0
La atención del personal excelente y la habitación limpia y cómoda.
5.0 / 5.0
Ubicado en zona residencial muy tranquila y con facilidad de aparcamiento
Todo ha ido bien
5.0 / 5.0
Ubicación e instalaciones
3.5 / 5.0
La ubicación sobretodo y el servicio de transporte gratuito del aeropuerto al hotel
El baño tenía varias deficiencias. Escobilla wc se rompió, el secador de pelo no funcionaba y el teléfono/ ducha no salía apenas agua. Creo que deben de cuidar mucho estos detalles tan importantes para los huéspedes
2.0 / 5.0
Las habitaciones son externas y el parking es frente a cada habitación. A la noche no pudimos dormir por las voces y el ruido de los autos entrando y saliendo. No pudimos descansar nada. Nuestro vuelo salía a las 8 de la mañana con lo cual a las 5 nos tomamos un taxi. En esas pocas horas que pretendíamos descansar algo, nos fue imposible.
A la nochem, cuando regresamos de comer algo en la ciudad, nos dimos cuenta que solo teníamos un juego de toallas. Quisimos solicitar el segundo juego y no nos atendió nadie en por teléfono en recepción.
2.0 / 5.0
the staff were extremely kind and helpful
our first room had black mold and odor. There was no hot water either at night or in the morning. the hotel in general was in very poor condition.
0.5 / 5.0
Nada
Instalaciones muy abandonadas, los baños son penosos , azulejos rotos etc … , la habitación con mucha humedad y sucia ….
3.5 / 5.0
La cercanía a nuestro destino q era ifema
Tuvimos q quejarnos porq no salía el agua caliente y la nevera enfriaba poco
4.0 / 5.0
- Located in a nice and quiet residential neighborhood and close to the airport.
- Not too far from the Canillejas metro station and there are bus stops nearby.
- Breakfast above average, especially when it comes to variety.
- Pleasant outdoors area around the pool and along the pathway that leads to the rooms.
- The room windows can be opened wide (and the weather was nice to do so).
- Very polite staff.
- The room could be cleaner and the hotel needs some TLC.
- Unfortunately a few unpolite guests chatting loudly in the hallway late at night.
- You can listen your neighbors from within your room.
- The pool was already closed although the weather was still warm.
3.5 / 5.0
Close to the airport so handy when I had to stay somewhere cheap at the last minute; good value for money (wasn’t the cheapest option via booking.com but looked good for £100 for a night). The pool area is nice, and I suppose if you’d paid for one of the chalet-style rooms you might’ve had a nicer room.
I can’t complain about the view (complete lack of) given what I paid but frustrated at no plug sockets by the desk. If there was one, it was down the side of the table unit, which fitted the room so snugly it couldn’t be moved. One socket between the two beds so as a CPAP user had to charge my laptop in the bathroom. Also, water pressure was insanely powerful - shower felt like a sand-blasting (which can sometimes be good, but nice to have the choice) - and there was an air-con control unit but it didn’t seem to work. Too tired to care. No shop. In a bit of an industrial area but looked like there was a carrefour about 10 mins away
4.0 / 5.0
bathroom, beds and space in generell were nice!
4.5 / 5.0
The location of the Hotel was really good. It was quiet and we had a pool. The staff was super nice and we we're even able to check in at 1 am. They also we're super nice booking a second person for my stay :) the rooms were really spacious.
We didn't have pressure on the water for a short while but they resolved it quickly.
It could have been a bit more clean but overall it was really clean :)
3.0 / 5.0
The comfort of the room
They have instructions to call the hotel for airport pick up, they don't answer the phone or they hang up on you saying that they are busy with the check ins. And the staff is super rude about it.
0.5 / 5.0
Dirty, old hotel, no ac
3.5 / 5.0
it's a good place If you look for a place to stay near the airport. There is also a free airport shuttle. The hotel is in quiet area. And overall offers a good bargain.
The walls are very thin and the hotel is noisy.
2.5 / 5.0
Male staff in the breakfast room on 11.06.2023 was very rude and Poorly informed. Inspite of breakfast payment he interrupted my breakfast and forced me to bring receipt from the room for the proof.
4.5 / 5.0
The breakfast had a good variety of food and everything was fresh and tasty. I enjoyed the setting of the hotel around the pool with nice trees and shrubs. It was a nice oasis in a large busy city.
I was able to get a bus and metro into the centre of the city, but it was more complicated to come back. This is not the fault of the hotel, but I should have been more careful to plan an easier route back by metro and bus. Otherwise it was a very good experience to stay there.
FAQs
How much does this hotel cost compared to others in Madrid?
The average price for a rental in Madrid is R 1,536 per night. This rental is R 427 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Best Osuna. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Best Osuna. Enjoy the water!
Is Hotel Best Osuna pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Best Osuna?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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