Shangri-La The Shard, London

Bathroom, Photo of the whole room, On site

Restaurant/places to eat, Lounge or bar, On site

4.5

Excellent(2,732 Reviews)

Hotel in London Borough of Southwark

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

About this hotel

Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of London Borough of Southwark

Available Rooms

Deluxe King Room with City View

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Shard King

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premier King Room with City View

1 King • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Iconic King Room With City View

1 King • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premier Twin Room with City View

2 Single • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

RRRR

Shangri-La The Shard, London

RRRR

4.5

Excellent(2,732 Reviews)

Hotel in London Borough of Southwark

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of London Borough of Southwark

Available Rooms

Deluxe King Room with City View

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Shard King

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premier King Room with City View

1 King • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Iconic King Room With City View

1 King • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premier Twin Room with City View

2 Single • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.5

Excellent(2,732 Reviews)

100% verified reviews

4.5

Aug 2024

It does what it says on the tin!

Views from the room (junior suite) were very good. Breakfast Buffet was excellent.

It always took a ridiculously long time to get the bill for breakfast! They tried to add an extra GBP250 of additional gratuities to my bill, even though I had tipped everyone handsomely during our stay - thankfully this was discretionary, but somewhat cheeky of them, I felt.

4.5

Jul 2024

Exceptionnel

La VUE +++ exceptionnelle, le spectacle débute dès l’arrivée au lobby et se poursuit dans les chambres. Vue à 180 degrés sur tout Londres. Grandes chambres confortables. Piscine au 52e étage avec vue tout aussi exceptionnelle, mais un peu petite, et obligé de booker son créneau pour y aller … Salle de sport au même étage avec super vue. Restaurant de bonne qualité. Le Bar Gong vaut le déplacement. Service pro. Emplacement sympa, proche du Borough Market, des berges de la Tamise, de Tower Bridge et Tower of London, métro au pied de l’hôtel.

J’ai oublié un maillot de bains dans la chambre, j’en ai informé l’hôtel dès le lendemain et le housekeeping me dit qu’ils n’ont rien retrouvé dans la chambre … petit détail mais dommage.

4.5

Jun 2024

Absolutely incredible start to finish. Will be back

Second time staying here , absolutely incredible from the atmosphere from when you first get off the lift to when you leave. Very looked after by staff who were incredibly polite always service with a smile! We also used the valet that was great.

4.5

Jun 2024

If you have the chance. Stay here.

View was amazing, staff fantastic & the attention to detail incredible

Nothing to not like

4.5

Jun 2024

We had a really special weekend in such a lovely hotel.

The views from our room, the bars & Ting restaurant.

We had no complaints at all.

4.5

May 2024

Excellent stay

Cleanliness

Nothing

4.5

Feb 2024

A truly memorable experience 😃

Attention to detail after a bit of a rocky start with trying to get in touch with customer relations

Pool was a bit of a let down

4.5

Feb 2024

Absolute luxury

View, heated toilet seat, electric blinds.

Nothing

4.5

Jan 2024

Disappointing

Bed was really comfortable

There was only one member of staff on the check-in who was dealing with a customer. We waited quite some time until another member of staff who I assume was security went into the back and got a member of staff to come out and check us in. Pool and sauna was out of service which was really disappointing, I think we should have been notified and given the option to book another hotel. One of the windows in the bedroom had dirty hand prints on the glass and there was hair in the bath tub.

4.5

Oct 2023

Amazing

Service is spotless

Night rate

4.5

Jul 2023

Unique luxurious hotel experience overlooking London

Unique views of London , as if you're in the London Eye every minute of the day ... Staff very friendly and informative Very practical rail accessibility

A bit of wear and tear in some very limited places..

4.5

Jul 2023

Great hotel with a personalised experience

Stayed many times before. Great hotel, wonderful staff and good location

Sometimes I think it’s a little overpriced

4.5

Jul 2023

It was a good experience

Beautiful hotel and helpful staff

Not an ideal place for family they didn’t have kid’s menu or facilities for kids

4.5

Jul 2023

Unbelievable view

Everything especially the view

Nothing that was incredible

4.5

May 2023

fantastic hotel with amazing views

the staff were superb and the views and location were excellent

food was quite pricey and didn’t think it was worth the money in ting.

4.5

May 2023

we are saving up to come back again!

everything! staff, view, food, whole experience.

nothing

4.5

May 2023

Mixed up the final bill . Took money from our card without permission an absolute shambles that had left us feeling anno

the property is beautiful that is why we have returned for a third visit .

lack of priority for guest staying at the hotel . having to book a table to have a drink .To be told that people who have booked packages get priority for better view tables that are not staying at the hotel but yet we have paid upfront for a weekend stay . Buffet hot breakfast disappointing a la carte breakfast very expensive.

4.5

May 2023

A Hotel experience I will never forget! Friendly staff with smiles, great views, clean and professional. Will definitely

The staff were friendly. I was given an complimentary upgrade and my room was ready early too. The room faced towards the river and had an amazing view with plenty of space in the room too. The room was spotlessly clean and well serviced throughout the day. Room service was on point without any delays. I had a fantastic stay and an experience I will never forget.

4.5

May 2023

A truly special, relaxing, luxury experience

Spacious, comfortable room with the amazing view that was expected. Paid extra for a bath with a view and it was well worth it even if it was probably the most expensive bath I've ever taken! Loved the swimming pool and sauna, both have absolutely spectacular views. The staff were all lovely and very professional. I mentioned that I only drink rooibos tea and a whole pack was placed in my room during the turn down service on my first night. I booked a massage and it was incredible! I would definitely stay again.

Very small attention to detail, for example in my room it was not possible to find a plug for my curling iron that had somewhere safe that I could rest it and a mirror nearby for me to be able to see what I was doing. The glass top on the unit where the TV was placed was loose so it could move quite easily which was a little concerning. My suitepad initially worked fine, then for some reason just stopped working, but as I didn't really need it, I didn't feel it was worth mentioning at the time. The swimming pool temperature was a little too cold at first. The slippers seem to be made for people with quite small and narrow feet.

4.5

May 2023

Bad

It’s just a rip off and the worst location in London.

4.5

Apr 2023

SHangri-La is OVER-RATED, not for luxury hotel lovers

Le seul point positif de cet hotel fut les concierges qui ont su répondre a toutes mes attentes.

I myself took care to choose this hotel which according to the reviews seemed incredible... What was my surprise and disappointment with the Shagri-La in London. This hotel is clearly over-rated. I don't know where this hotel got its reputation but it's far from being a 5 star hotel! My list is long, but I hope it will be helpful to people like me who expect decent service! The door of my room was damaged, 2 telephones out of 3 in my room did not work and were not changed, the shutters did not go all the way down letting the light through. A room service eager, 1h30 of waiting and a telephone reminder for a simple fruit salad. I had asked to have my room cleaned while I was having breakfast, it was not done. I asked to use the SPA for an hour on my last day, without success... The hot water in my bathroom took forever to get hot. Maids tried to enter my room while I was busy and did not want to be disturbed. I don't know how this hotel treats its guests. I was also charged twice the amount of the room on my credit card, that is to say almost 7000 USD, without having been informed beforehand, and especially since I had paid the total amount and the deposit beforehand the day of my arrival. The catering is simply old-school, tasteless and needs to be reviewed. I ordered eggs Benedict's with salmon and they brought me back eggs Benedict's with ham... A FLOP from A to Z. I will never repeat my experience at Shangri-La. I strongly advise against it for people who expect a service at the level of a 5 stars hotel. It is not worth more than a simple and random 3 stars. Oh yes I forget after all these mistakes, and my complain they didnt charge the fruit salad that I ask... Such a gesture !!!!!

4.5

Mar 2023

very memorable

the view was incredible, the room was amazing

it was a little too hot at times and no pillow menu

4.5

Mar 2023

Just an amazing view but global quality is for a 3 stars...

amazing view

furniture very damaged - doors in very bad conditions - no big mirrors (from head to feet) in the room

4.5

Mar 2023

Rooms should have accessible charging points for mobile phone , cracked and missing tiles in bathroo

Selection of breakfast was very good but it was not convenient being placed so far away from where the buffet was and our seating . Also as I was finishing up breakfast I noticed that another table was offered , eggs Benedict which I absolutely love but was not offered.

Booked a slot for the swimming pool but was not able to make full use as there were too many people in the pool and unable to swim as it was overcrowded

FAQs

How much does this hotel cost compared to others in London Borough of Southwark?

The average price for a rental in London Borough of Southwark is R 2,934 per night. This rental is R 6 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Shangri-La The Shard, London. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Shangri-La The Shard, London. Enjoy the water!

Is Shangri-La The Shard, London pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Shangri-La The Shard, London?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.

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Shangri-La The Shard, London

Hotel in London Borough of Southwark

Reasons to book

About this hotel

Amenities

Map of London Borough of Southwark

Available Rooms

Deluxe King Room with City View

Superior Shard King

Premier King Room with City View

Iconic King Room With City View

Premier Twin Room with City View

Shangri-La The Shard, London

Hotel in London Borough of Southwark

Reasons to book

About this hotel

Amenities

Map of London Borough of Southwark

Available Rooms

Deluxe King Room with City View

Superior Shard King

Premier King Room with City View

Iconic King Room With City View

Premier Twin Room with City View

Reviews

FAQs

How much does this hotel cost compared to others in London Borough of Southwark?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Shangri-La The Shard, London pet friendly?

What amenities are available at Shangri-La The Shard, London?

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