The Swiss Hotel Freetown
3.4
Average(69 Reviews)Hotel in Freetown
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Offering a restaurant, Swiss Spirit Hotel Freetown is located in Freetown. Free Wi-Fi access is available.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Freetown
Available Rooms
1 King • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 Double • 968 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 645 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.4
Average(69 Reviews)100% verified reviews
3.4
Breakfast was good, the front desk staff went above and beyond to accomadate us. We had one person that needed special accomadations and the staff bent over backwards to see that our needs were met.
3.4
Lage gut Nähe Lumlybeach, Frühstück okay
Ein vegetarisches Gericht zum A endessen
3.4
The staff at the front desk was very warm and helpful. I was given a very comfortable and spacious room. Breakfast tastes good, options were ok but not so many options.
3.4
The hotel employees are remarkably resourceful and amiable, always going above and beyond to assist guests with a warm and welcoming demeanor.
3.4
This was my second time in Freetown and this time I chose to stay at Swiss Hotel (a much better deal and hotel than New Brookfields Hotel). It is very safe, well decorated with character, staff are very friendly, responsive and accommodating. There is a nice outdoor pool and lounge area where you can dine or work outside underneath the patio. This was a nice little oasis in the busy city! Wifi was EXCELLENT in the bedrooms with no issues. Wifi in the lobby/restaurant was a bit slower. There's a backup generator that turns on fairly quickly when there are grid outages (not the hotel's fault). The restaurant has pretty good food too. I would highly recommend staying at Swiss Hotel.
The showers are very small (though management said they are actively redesigning the bathrooms). Room lighting was also on the low side, but with nice big balcony doors you can let natural light in. The fruit offered at breakfast could be more fresh...there is so much fresh fruit being sold on the streets!
3.4
Breakfast was good overall although the weekend options were better. I liked that I could have an omelet made to order. I stayed with my elderly mother and she enjoyed her breakfast and felt really welcomed by the staff.
The maintenance of the facilities could be improved. For example the toilet in 102 was dripping and the tap over the sink needs stabilizing. Also, the tiles could be cleaned so there is less evidence of mold. The towels were a little dingy! Guest should be encouraged to use the bathrooms to change after using the pool!
3.4
Nothing, it is all bad!!!! We were supposed to stay for a whole week, but we left the next day immediately.
Everything, it is HORRIBLE. Very dirty, the bed was uncomfortable, and the wifi wasn't working. The whole room had dark brown dust on its surfaces, there were ants in the bathroom. I cannot believe all the misleading reviews say it is a good place! the neighborhood is very loud and it is a ghetto area. It is not safe at all, you have the cross the street to go have breakfast on the other side of the building. it is also too loud at night, people were playing music in the street and you can hear it as if it was in your room. AND it is TOO expensive for its value!!!!
3.4
The meals were excellent.
The internet was horrible, the pool depth is not arrives properly.
3.4
friendly staff, swimming pool comfortable, good location and decent food
Sometimes noisy
3.4
The hotel is located at a sweet spot - Not far from Lumbley/Aberdeen beach roads and can easily get to most places around the city.
Moreover, I like the staff alot. They are very polite and professional. Customer service is really on point at this hotel.
3.4
the staff were excellent. Very polite and very accommodating
n/a
3.4
Food and staff
Wrong room
3.4
The staff at the hotel were absolutely amazing, from the reception team to the waitresses, housekeepers and bartenders! They provided such a good service at all times and they really do go above and beyond in making sure that you’re having a good stay- nothing was too much trouble for them. The hotel is in a good location for transport as well as not being too far away from the beach and restaurants! The lunch/dinner menu had a wide offering and the pool/rooftop area were an added bonus! The decor was unique and the rooms were clean, comfortable and had all the necessary amenities. Fab hotel and would definitely stay again.
3.4
Breakfast was good on both days. management also sorted the problem of me being unable to make the first of three nights with the minimum of fuss, cancelling and rebooking for 2 nights only,
i was tired so spent a lot of time in the room; so partly my fault that it did not get cleaned in between days. main showerhead in the bathroom was also broken
3.4
great property in a great location
the location and the staff was friendly
3.4
All the staff are professional polite and they go the extra mile to ensure your needs are met. I am currently staying in one of their studio apartment which is basically for me home away from home. I cannot fault anything but to say thank you to all the staff that has looked after me for my three weeks stay in freetown. Your customer service is excellent! Swiss hotel is definitely my choice of place to stay and would recommend. Value for money, great location, security excellent Wi-Fi good, 24 hour electricity, good water supply with excellent shower having a choice of warm shower. Both the local cuisine and Interntaional cuisine tastes excellent.
I cannot not fault. Just continue with the great customer service you have.
3.4
Chicken wings. Absolutely loved it.
There’s no lift in this hotel. WIFI is pathetic. No water for bath. Gym is tooo small. Restaurant guys just don’t care.
3.4
The staff were nice, willing and cheerful.
The room I booked wasn't what I got although I got upgraded to a suite. The internet didn't work for my entire week's stay, there was no hot water my last two days, and the day before my departure, room service brought my breakfast without milk or sugar for the tea because there wasn't any, according to the staff! My breakfast wasn't delivered to my room on my departure day, despite my request for it to be.
3.4
staff were friendly & straightforward. Good wifi and strong internet connection.
shower was usable but leaking and no hot water.
3.4
Had a wonderful time at the Swiss Hotel where I stayed throughout November/December. The rooms are spacious and comfortable; the staff were so friendly and attentive; and the owners are the sweetest and most kind couple! I plan to stay here during my visit to Freetown early next year, and hope to make better use of their amazing pool and zumba classes!
3.4
Breakfast was ok. City is close to the hotel. Nice swimming pool area. Staff was very friendly.
I booked excecutive suite, 60m2, but hotel room was normal size, so it was bit sad, but it is ok, because I stayed in the room only nights. Noise from streets was quite heavy until late night, so I dodnt sleep very well, but it is ok.
3.4
The staff. They’re the most accommodating staff on the planet. From the owner to the housekeeping, everyone goes out of their way to ensure you have what you need. The people make every stay at The Swiss special.
The AC was loud but they worked hard to address the issue. It’s a very responsive staff.
3.4
The staff is super friendly, the food is good, the location very convenient. The rooms are very nice and clean.
Noise from the street made me wake up a bit earlier than planned. Better sound isolating windows would be a plus. Internet sometimes is slow (but thats a general problem in the country).
3.4
Excellent location .. clean ..good ambiance ..friendly helpful staff
Not much as I only spent a night
FAQs
How much does this hotel cost compared to others in Freetown?
The average price for a rental in Freetown is R 1,847 per night. This rental is R 0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Swiss Hotel Freetown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Swiss Hotel Freetown. Enjoy the water!
Is The Swiss Hotel Freetown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Swiss Hotel Freetown?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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