Hotel Caserio
4.4
Excellent(1,422 Reviews)Hotel in Maspalomas
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Caserio is a hotel situated a few metres away from the beach in the lively and popular resort Playa del Ingles. It offers a roof-top chill out area with fantastic views over Maspalomas Dunes and Playa del Inglés.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Maspalomas
Available Rooms
Deluxe Double or Twin Room
1 Double or 2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Double or Twin Room with Sea View
1 Queen or 2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Family Room
1 Sofa • 409 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Triple Room
1 Sofa or 1 Sofa • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Single Room
1 Single
Sleeps 1
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.4
Excellent(1,422 Reviews)100% verified reviews
4.4
The cleanliness of the hotel was superb the staff and entertainment were welcoming and excellent.
Beds could have been a bit more comfier and the breakfast was below par in my opinion just standard.
4.4
Great breakfast/dinner. Very nice staff, they were very helpful, especially the people from breakfast/dinner. Thank you for everything.
We didn't like that they asked for a deposit when we arrived, 150 euro in cash. When we made the rezervation it was nothing mentioned about this. Also one of the rooms that we booked it was very dirty, hair on the floor and old furniture. After a discussion with the reception ( first they said that they don't have nothing else available) our friends received a new room.
4.4
Hotel was amazing. The bed was so big and comfortable. The sun beds were just the best
👌
4.4
Excellent hotel in a very convenient location. Right next to the hotel there is a bus stop, a shop and a promenade with a beach. Free parking for hotel guests. Breakfasts and dinners are delicious and very varied. The pool area and sun loungers are clean and comfortable. Of particular note is the extremely friendly and courteous staff of the hotel. We really liked the animators Sarah and Douglas, as well as the reception, restaurant and cleaning staff. Everyone is doing their job very well. If we have the opportunity, we will definitely come back here next time.
4.4
Great looking and well kept hotel with great facilities. Just had breakfast but was good with alot of choice.
4.4
The cleanest,service and the location of the property
Nothing
4.4
Roof terrace sunbathing areas.
Friendly, helpful staff. Clean room and common areas. After checking out we were able to book a room to shower and change in foc, as we had a late return flight.
Would definitely consider returning to this hotel.
Really only minor issues: Buffet food, good selection, we could always find something we liked, however as with nearly all hotel buffets, some of the main dishes were not very hot.
You have to be a bit patient at some times of the day when waiting for the lift to arrive.
4.4
Pool area was really nice. Breakfast and dinner were good but fairly standard all-inclusive fare. Room was clean and had everything we needed.
The towel routine was a bit strange - the pool guy didn't arrive until 9:30 so if you want to make a quick start to the beach you need to keep your towel from the day before.
Wasn't sure if the root terrace was just a nudist area. There should be a rooftop bar as it had a pretty good view.
4.4
The location is great - it's close to the sea, there are many bus stops around and on top of that a free parking is available.
Pool area and the rooftop are also much better than what we've seen in other hotels nearby - it's clean and looks pretty modern, exactly as on the photos.
For a hotel with such small territory it also has quite a lot to offer - a decent gym, sauna, hot tub on the roof, animation during the day and in the evening.
Staff is mostly very friendly.
Two major downsides that affected our impressions were the facilities and food.
Rooms are pretty shabby and require some serious renovation. Personally, instead of a huge TV taking half of the wall I'd rather have a toilet and shower that are not leaking and walls and tiles that do not look like they're from 20xx. Beds and pillows are not comfortable and the air conditioning is weird. There was a fridge in our room, but it looked and felt ancient. Two elevators that serve 9 floors of the building are ridiculously small and old, so you often have to queue to go up or down.
Another problem for me was food. We don't eat meat, and that turned out to be limiting our choices quite noticeably. But even without that, the food was often not fresh and pretty boring most of the time. Dinners were still OK, but breakfasts were really not good, especially the fresh fruit and vegetable section.
4.4
The staff, hotel, wifi, pool, buffet, parking were great. The pictures match exactly with reality.
The bathroom is clean but could do with a makeover.
4.4
it was fresh and clean , breakfasts were great , food to cater for every nationality, staff were friendly and helpful
nothing really, if I’m being really picky, perhaps the lifts, only 2 that I saw and could only hold 5 at a time so sometimes you had to wait for a bit
4.4
location
breakfast could have been better
4.4
Very nice hotel. Staff very helpful and interested. Dining Room and Bar staff ably led by the superb Alexis.
Rooms have not been given a makeover for some time. Management could do well to invest in rooms at this point. Bar area is not very comfortable, especially on cooler evenings.
4.4
hi we returned to this hotel after staying in November We had family stay during our 10 days
hi good in the restaurant is ok was much better in November
4.4
The balcony. View
Poor quality of materials/building. Air conditioning not centralised and didn't work well. Bad lift.
4.4
Very friendly staff. Great location. Good selection of food for breakfast and dinner
Response to emails were not prompt.
4.4
Nice pool. Very clean.Friendly and efficient bar/ restaurant staff.
Did not enjoy the food.Both breakfast and dinner.Rooms are very small.Had to wait for a long time for elevators.
4.4
The friendliness of the staff in the dining room and the lady on reception who was very welcoming when we arrived.
The selection of food in the buffet for breakfast and dinner.
Activities throughout the day such as yoga, aqua aerobics if needed. Amazing views of wider resort from jacuzzi on the roof.
Convenient location for public transport to all other resorts.
I would have appreciated if the guys on reception were more helpful and didn't keep talking to others as we were trying to discuss things with them.
4.4
cocktails in the bar was poor quality
4.4
The staff were very friendly and always smiling. We were there in November and easy to get sun beds at the pool. We had an issue with noise in the room we were given and this was resolved for us on day 2 of our holiday.
The first room we were given was beside loud machinery it was noisy all night and it was impossible to sleep there. Not a great variety for evening meals.
4.4
When we moved rooms it was faultless.
When we arrived we were given room number 120 which was on the ground floor and facing the carpark, and the fridge and kettle didn't work. We were told if we had booked it earlier we would have had a better room. We booked it 7 months earlier. We asked to be moved to face the swimming pool where the sun would be for most of the day. The receptionist fixed it for us to move to a better room, but because of groups and not splitting them we still didn't get the greatest view in the complex but it was a 100 times better then the one we were moved out of, even though it was smaller and had less sockets.That was the only negative part of our stay and it was rectified.
4.4
clean, smart and very friendly.
FAQs
How much does this hotel cost compared to others in Maspalomas?
The average price for a rental in Maspalomas is R 1,768 per night. This rental is R 180 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Caserio. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Caserio. Enjoy the water!
Is Hotel Caserio pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Caserio?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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