Casa Baquedano
Hotel in Providencia
Reasons to book
Includes essentialsInternet / Wifi, Balcony or Patio, TV and more
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About this hotel
Located in the city centre, Casa Baquedano is set in Santiago, a 10-minute walk from San Cristobal Hill and the Museum of Fine Arts. Free WiFi access is available.
Amenities
Internet / Wifi
Smoking allowed
Balcony or Patio
TV
Map of Providencia
Available Rooms
Standard Double Room with Private Bathroom
1 Double • 129 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior Double Room
1 Double • 193 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Twin Room
2 Single • 129 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Economy Single Room
1 Single • 64 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Double Room with Balcony
1 Double • 172 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
1.0 / 5.0
A localização é próxima ao metrô e tinha aquecedor pequeno no quarto.
A limpeza é muito ruim, tudo muito sujo, precisando de manutenção inclusive. A varanda que dá para a rua não tranca o que dá uma sensação de insegurança enorme. Reservamos pelo booking por um valor e só havia a opção de pagarmos lá diretamente e nos cobraram muito mais! Argumentamos que estava errado, mas não houve alternativa. Enfim, não vale a pena de jeito nenhum!
2.5 / 5.0
ubicación
No hay personal de turno, llegas solo y te atiendes solo, eso da mucha inseguridad, porque no puedes salir pensando que nadie te cuida tus cosas.
3.0 / 5.0
O local é muito bem situado, próximo a pontos de ônibus, estações de metro, alguns pontos turísticos, restaurantes e mercados.
A estrutura está bastante desgastada e sem manutenção. Ficamos 2 dias sem água quente nos chuveiros, tivemos que tomar banho de chaleira. A limpeza do quarto deixou a desejar, ninguém passava um pano no local já fazia um bom tempo, aparentemente. O check-in é meio complicado para quem não fala a língua, pois tem que telefonar para um número de whatsapp que só atende em espanhol.
0.5 / 5.0
Nos dieron una habitación tipo bodega sin ventanas , con olor a cloro.
Sé escudaron diciendo que ellos no tienen control sobre lo que publica booking.
Publicidad engañosa. Las ofertas de booking, les da derecho a meterte en piezas sin standard, alegando su bajo precio!?!?
5.0 / 5.0
Great location great staff
Everything was fine
5.0 / 5.0
Great breakfast
All good
4.0 / 5.0
location
booking process is through automated messages and randomly over WhatsApp. it gets a little annoying no one’s there to reply.
3.5 / 5.0
The location is perfect. Right in Providencia, close to everything including the subway. We felt very safe and the street was particularly quiet. The bed was super comfortable and the common areas were beautiful. We particularly enjoyed the terrace. I forgot my keys in the room and the staff came quickly (20 minutes) and was really nice about it. Great value for the money.
I contacted the property in advance (1 hour) for my check-in and someone was on site and available right away BUT... Some guests were not so lucky and we could see them through the gate waiting from the terrace. They asked us for help (happened twice) and we couldn't do anything except tell them to wait, which was very awkward. My biggest problem was with the private bathroom. Do not bother booking it, it smelled awful and we had to keep the door closed the entire time because of it. Also, our window was in the corridor so... We couldn't open it and have intimacy. Kind of a bummer.
5.0 / 5.0
Good location. Very self area
Location
5.0 / 5.0
Huge big bedroom in an old, unique building. Very safe and very central. Nice and efficient staff and very reasonably priced.
nothing
3.5 / 5.0
It was probably the cheapest place on booking.com
The room was very simple and it had a kitchen
There was a very strange man staying there at the same time who seemed to have lost his mind, made us feel uncomfortable
The check in process was so useless. It’s so inconvenient and made the check in process longer than needed. They just need to have an actual in house person doing this, not over the phone/computer.
3.0 / 5.0
Staff were very nice and friendly, easy check in process. Great location. Fast wifi
We booked rooms with private bathrooms and really shouldn’t have.
The bathrooms were very dirty and the shower plug overflowed immediately. The smell from the shower was so bad we kept the bathroom door closed and used the shared bathrooms for the rest of our stay.
0.5 / 5.0
Nothing
There's no staff on site. It was the most bizarre experience. I had to call, then 10 minutes later someone called me back, digitally opened the door, and asked me to answer a call from the computer at the receptions. Via video call, someone instructed me to enter the payment amount, swipe my own credit card through a machine, then deposit the slip to a safety box, then pick up a key. When I had questions like where to get water, food, etc, I had no one to ask. They took the future self serve concept too far!
2.5 / 5.0
Decent little shared kitchenette, the room was super simple but decent.
We arrived at 10pm and let the hosts know that was the case. There was no one at the front desk and a weird online system. We were left waiting for 45 minutes to check in after being exhausted. They've tried to set up a digital system but it doesn't work and is very inconvenient. They have a digitized response to whatsapp so you can't get a response from a human.
The bathroom wasn't the cleanest.
1.5 / 5.0
The location
Had to wait 45 minutes for the check in, there’s a ridiculous reception system that is supposed to work remotely via Skype but there was no one attending. The place was generally dirty, bed sheets, towels, everything was stained.
4.5 / 5.0
location, staff, and facilities!
1.5 / 5.0
I felt a little tricked by Booking because the listing shows as if this is the original Casa Baquedano but it has been bought out and so none of the photos nor the listing are accurate. I would not have agreed to stay in a place with no personnel and the check-in was a mess. I didn’t feel safe in the property traveling alone.
4.0 / 5.0
Great location
The self check.in can prove a little difficult
1.5 / 5.0
The property was in a convenient location and the daily cleaners helped to make tired accomodation feel less grimey.
The lack of reception and remote check in services meant you missed out on the support and local insights you look for as a traveller. The person running the check in did a good job, and the WhatsApp was responsive, but the system overall was challenging.
The quality of the rooms was far worse than indicated in the images and a ‘private room with bathroom’ booking can vary in quality a lot despite consistent pricing. The room we were allocated was disappointing and not good value for money. It was tiny, had remnants of broken hanging systems sticking out from the wall, didn’t have simple amenities like a bed side light, and the quality of the pillows was like 7 cotton balls in a sack.
4.0 / 5.0
Nice location
Small bed
1.5 / 5.0
(Nothing)
No live person on site.
Off-site registration (done through a tv screen) - terrible customer service no explanation was given the guy just sits there and wait for you to figure out how to charge your credit card onto TWO machines in order to complete ONE transaction.
The WORST part was he did not tell me I can avoid paying IVA/VAT and he charge me 19% on top of our price!!!!!!!
Nobody to help with the bags.
You cannot leave your luggage at the reception and have to take it to another hostel.
1.0 / 5.0
nothing
did not was clean
the photos that they show are not alike the room, its a lie, everything is very old and dirty
5.0 / 5.0
beautiful place in a great location near a train station. great kitchen, communal areas, the room was comfy and spacious and the staff were very friendly
FAQs
How much does this hotel cost compared to others in Providencia?
The average price for a rental in Providencia is R 1,125 per night. This rental is R 255 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Casa Baquedano. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Casa Baquedano pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casa Baquedano?
We found 4 amenities for this rental. This includes internet / wifi, smoking allowed, balcony or patio, and tv.
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