Solace Hotel Santiago
4.5
Excellent(3,453 Reviews)Hotel in Providencia
5-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Boasting a fantastic location 1 block from Pedro de Valdivia Subway Station, Solace Hotel Santiago offers accommodation in the Providencia district of Santiago. Free Wi-Fi access is available.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Providencia
Available Rooms
1 Queen • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.5
Excellent(3,453 Reviews)100% verified reviews
4.5
Além do quarto ser super confortável, esse hotel tem um diferencial que nunca vi em nenhum outro. Ao lado da recepção, tem uma máquina de café e chocolate quente que você pode se servir à vontade. Super funcionou quando desci muito cedo (antes do início do café da manhã) para algum passeio. Além disso, eles disponibilizaram água com e sem gás e dois refrigerantes todos os dia bo frigobar… sem cobrar por isso! Incrível.
O secador de cabelo é muito bom também!
Acho que a iluminação do quarto poderia ser melhor. Achei o quarto bem escuro.
4.5
Sehr schönes und sauberes Hotel.
Das Personal ist sehr freundlich und hilfsbereit. Miguel hatte und am ersten Tag empfangen und wir freuten uns immer ihn zu sehen. Unser Zimmer war groß und sehr sauber. Die Getränke, Wasser und Cola im Kühlschrank warten kostenlos und wurden jeden Tag aufgefüllt. In der Lobby gab es einen Wasserspender und kostenlos Kaffee und Tee. Das Frühstücksbuffet war sehr gut und hatte alles was man brauchte. Es konnten Omelette oder Egg Benedict bestellt werden. Die Lage gut mit nur 2 Minuten zum U-Bahn-Zugang, Bushaltestellen und 5 Minuten zu einem sehr guten Restaurant! Die Dachterrasse mit Restaurant (auch mit gutem Essen und guter Auswahl an Getränken) und dem Pool ein Highlight mit dem 360 Grad Rundumblick auf die Anden und die Hügel der Nachbarschaft.
Gerne wieder!
WLAN / Wifi teilweise etwas schwach.
4.5
Ubicación.
Excelente atención de la gente, muy amables, colaboradores y resolutivos
Piso resbaloso en la ducha
4.5
la bebida del minibar era todo gratis y el restaurante en la azotea
la ducha es medio incomoda
4.5
La ubicación y la cochera
Que no se pueda cortar el ruido de circulación de aire lo que me obligó a cambiar de habitación
4.5
Schöne Zimmer , gute Größe, toller Pool, super Frühstück
Nichts
4.5
Buen emplazamiento, fantástico personal y buenas instalaciones. Te sientes cómodo y en buen lugar
Todo fue perfecto
4.5
Everything good
No complaints
4.5
ótimo custo beneficio
4.5
Rooftop bar seems to be the only good thing about this property.
Not really a 5* hotel by any means. 4* max.
Super small and completely inadequate gym (see photos). I have never seen such a small and badly equipped gym at any 4-5* hotel in any country.
Bed not comfortable.
Some reception staff rude/unfriendly.
Breakfast is limited and when they run out of some items 20-30 min before end time these are not refilled. Breakfast staff not friendly and service is slow with wrong orders delivered on occasions.
Cleaning of variable quantity - on some days better than on others (I stayed 4 nights).
Overall - probably my worst experience in the last couple of years and I travel a lot.
4.5
The rooms are very spacious and clean, staff was super friendly. The food at the restaurants was pretty good - and moderately priced by comparison.
4.5
Beautiful hotel right in the heart of Providencia. Quiet room with plenty of space, comfortable bed.
We felt the customer service was poor. The staff were all friendly but as a hotel offering a concierge service we felt let down. We had three very basic requests none of which were responded to. The front desk staff were unable to recommend a hairdresser or even direct us to one in the area; we asked the evening prior for a coffee to be delivered to our room before an early morning tour which never arrived; and we put in a request for a late checkout via email and in person, which was never even responded to.
4.5
The location was great, very close to the Costanera mall and metro station. A lot of shops in the avenue.
4.5
Located in a nice part of the city. Hotel pick-up and drop off was seamless. Staff are friendly and a good variety of food on offer for breakfast. Roof top bar/restaurant is great and provides some good views of the city. Thank you - John & Fiona.
4.5
No response from Customer Service. I had asked a few weeks before my arrival for a pick up from the airport as Bookings had advertised that this was included in my stay, but I did not even get a No or Yes. I received a response after I had arrived at the hotel. Communication definitely has to improve.
4.5
The breakfast was extensive and delicious with probably the best coffee I had in a hotel in South America. All staff were friendly and helpful and helped make the end of our trip fantastic. I highly recommend this hotel.
4.5
clean nice area
the ac did not work very well
4.5
the staff were excellent, the room clean, large and good view of the Virgin Mary. The gym was 24hrs and the breakfast was excellent
the pool was cold and not heated
4.5
Breakfast was wonderful, room was comfort and clean and the staff was super kind.
Wi-Fi network didn’t work well in our room.
4.5
Fantastic rooftop pool, great food, comfortable beds, lovely staff & great breakfast. Beautiful hotel loved our stay!
4.5
nice roof top pool. beautiful views.
breakfast attendant lady at entrance to restaurant was quite rude and pretentious.
4.5
The food from the restaurant
We were unable to sleep at this hotel and checked out early as the air conditioning in the hotel was not working. Our hotel room felt like 40degrees and all they gave us was a pedestal fan. The staff said yes to thing but would not deliver.
4.5
location, comfort, decor. breakfast was great!
room was very hot; air conditioner could not keep up with the afternoon heat.
Bed had only a comforter option: too hot! Needs to have option for just a sheet on hot nights.
4.5
The property is very clean well designed and comfortable, also very good location. the staff was very attentive, helpful and friendly
FAQs
How much does this hotel cost compared to others in Providencia?
The average price for a rental in Providencia is R 1,119 per night. This rental is R 10 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Solace Hotel Santiago. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Solace Hotel Santiago. Enjoy the water!
Is Solace Hotel Santiago pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Solace Hotel Santiago?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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