Mangroovy Residence El Gouna - Grovin

Mangroovy Residence El Gouna - Grovin Apartment hotel in Hurghada
Property building, Pool view, Swimming pool
View (from property/room)
Lake view, Pool view
TV and multimedia, Living room
4.7
Outstanding(291 Reviews)

Apartment hotel in Hurghada

2 single beds, 1 queen bed

Reasons to book

Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Located in El Gouna, 22 km from Hurghada, Mangroovy Residence El Gouna - Grovin provides a restaurant and free WiFi.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
TV
Beachfront or waterfront
Garden
Family friendly

Map of Hurghada

Available Rooms

2 Single • 1 Queen • 1076 ft²

Room
Sleeps 4
You'll be directed to Booking.com for availability & pricing

2 Single • 1 Queen • 1 Queen • 1184 ft²

Room
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing

1 Queen • 968 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 Sofa • 861 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

2 Single • 1 Queen • 1076 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
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Reviews

4.7
Outstanding(291 Reviews)
100% verified reviews
4.7
Sep 2023
Плохой сервис !!!
Местоположение
Не было интернета !!! 2 дня я просил починить, так и не починили !!! В прошлый раз я здесь останавливался , меня смогли поселить только в 17.00 а не в 15.00 !!! 2 часа сидели на жаре , ждали пока уберут номер !!! Обещают и не делают !!!
4.7
Aug 2023
A Rollercoaster of Frustration
I made a reservation and booked it a week in advance. I expected them to contact me before my stay to clarify payment procedures and obtain the ID details as per their policy, but no communication was made. So I decided to reach out to them myself. Only then did they provide the payment procedure and indicate that they would soon request my ID. Fast forward to just 12 hours before my stay, they reached out requesting my ID. They confirmed that no pets were allowed, and inquired about my arrival time. Nothing was mentioned about any issues with entrance approvals. I arrived at Gouna gates at 2 PM. The security requested a QR code. I contacted Mangroovy, and they said it was coming in a few minutes. Minutes turned into hours. Then they informed me that there was an issue with my entrance approval from Gouna Management's side. Did they just let us drive from Cairo to Gouna without ensuring our approvals were in order knowing that there was a very real possibility that our approvals could have been rejected? Yes, they did. To make matters worse, Mangroovy's representative essentially asked me to figure things out with Security on my own. I was now left on my own, back to the wall, and all I have is individual effort trying to resolve the situation and to do the representative’s job. I found myself spending another two hours negotiating with everyone from Security, to Mangroovy, to Gouna Community Care with each of them blaming responsibility on the other. All of them, no exceptions, were dealing with zero respect, professionalism, or ownership. An hour later, Mangroovy's representative washed his hands of the situation, suggesting we could find another place or go back to Cairo(!!) I Finally reached Mangroovy Residence's operations manager who was the only one ever to show empathy and professionalism. Guess what? he knows nothing about my case.
After nearly an hour and a half, we finally got the approvals, and we checked in at 7 p.m., but our vacation was already ruined. We thought about just going back to Cairo, but we needed some rest before the drive. The following day, we requested a refund for the first night We believed it was our right not to pay for a night we couldn't use. The representative offered us two options to sleep over: one free night or a late check-out. Initially, I declined both options but after some consideration, I agreed reluctantly to take an extra night. Guess what? They hit me the next day with a message saying the extra night request was "disapproved by the management". They technically disapproved of their own offer. I told them they were seriously underestimating the whole mess and the five hours of humiliation we endured at the gates. This was when things got a little too heated. The representative became defensive and shifted blame onto Gouna Management, suggesting that the issue is with them as if my reservation was with Gouna Management and not Mangroovy. He even made inappropriate remarks about Gouna's approval process, which was both offensive and unprofessional as he said that Gouna disapproves of guests because they know things about them that we don't know, followed by an insulting yet very vulgar threat: “ماتخلينيش أزعّلك" as if we had imposed some threat to those going to enjoy Gouna. My frustration reached a boiling point, and I decided to take the matter to the highest possible escalation. I escalated the issue to the representative's manager, told him that this mess happened because someone asked for our IDs only 12 hours before our arrival, remembered to confirm that no pets are allowed, but very conveniently 'forgot' to mention that our approvals were still up in the air. He eventually acknowledged Mangroovy Residence's mistake and offered a refund.
4.7
Aug 2023
Just like expected . Everything was perfect
Everything
Nothing
4.7
Aug 2023
Amazing!
The property is well equipped and very neat. It had an amazing pool and sea view. Location very close to the Marina. The host was very helpful and flexible. He helped with everything and made our stay very comfortable.
4.7
Aug 2023
Great getaway
Number of rooms & beds, and the kitchen equipments made our stay very easy.
Nothing!
4.7
Jul 2023
Exceptional
The apartment was super nice, Special thanks to Mr. Romany who helped us with all our requests and was flexible and super nice
4.7
Jul 2023
The best services and sea view
The finishing and furnitures is amazing and clean
No thing
4.7
Jul 2023
Very good value for money
very nice apartment, comfortable, overlooking the pool and close to the beach

FAQs

How much does this apartment hotel cost compared to others in Hurghada?

The average price for a rental in Hurghada is R 830 per night. This rental is R 1,309 above the average.

Is parking included with this apartment hotel?

Yes, parking is listed as an amenity at Mangroovy Residence El Gouna - Grovin. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Mangroovy Residence El Gouna - Grovin. Enjoy the water!

Is Mangroovy Residence El Gouna - Grovin pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mangroovy Residence El Gouna - Grovin?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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