Andaz Prague, By Hyatt
Hotel in Prague
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this hotel
A luxury lifestyle hotel, Andaz Prague is located on Senovážné Square, in the heart of the historical center of Prague.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Prague
Available Rooms
King Room with View
1 King • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Andaz Suite
1 King • 570 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room with View
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room
2 Single • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
1.0
The location was great.
I recently stayed at the Andaz Hyatt in Prague and was quite underwhelmed by the service culture. The hotel's ambiance and decor are lovely, but the level of attentiveness and hospitality left much to be desired. Despite the luxurious setting, I felt the staff could have been more accommodating and responsive to guest needs.
Moreover, I experienced significant issues with the payment process. I had to use three different credit cards, and none of them worked according to the hotel staff. This same problem was reported by another guest who checked in earlier, suggesting a recurring issue. Additionally, while I observed the reception staff being very warm and informative towards other guests, sharing details about the Andaz hour and other services, none of this information was shared with me. It felt as though they were selecting the type of customers they believed to be worthy of their attention.
I was later informed by a young lady at reception that she had just joined the team and was not very thorough. With all due respect to young people working and starting in hospitality, it might be best if they are given the right training to ensure consistency in the service provided.
The attitude of the the few staff we met also reflected this selective service approach. This seems like a place where people who wish to be seen might enjoy, but it certainly wasn't the experience I was hoping for. A little more warmth, proactivity, and a reliable payment system would go a long way in enhancing the overall experience.
10.0
Výborná snídaně, všichni příjemní a milí.
Parkoviště plné a malé, nabíječky na auto zabrané spalovacími, personál neumí česky.
2.0
The valet guys were nice and restaurant staff were nice
Rude reception staff, AC that didn't work properly, blinds didn't cover all the light, shower was leaking into the room, night spot light got activated every time we turned on the bed waking us up
10.0
Amazing the service is so kind and helpful. It’s was wonderful experience
10.0
High quality and asterisks, excelent cuisine with high quality products, professional staff, well managed hotel on every detail. Good location; quiet area.
9.0
Nice modern conversion. Rooms well appointed.
Restaurant a bit up
Itself.
No ketchup?? Really
3.0
שירות של הצוות
10.0
This is a amazing hotel and we had a wonderful time. Our room was decorated stunning and stylish , high ceilings and comfortable sofa and bed. Centrally located, walking distance to all major sites. Wellness and Fitness Center are really great 👍 .House keeping team did an excellent job and the Front Office was super friendly and helpful. We had a safe parking lot in front of the hotel, perfect for our day trips. All over a lovely stay, beautiful property and wonderful service.
Sorry there was nothing what we didn’t like
9.0
Location, the desk front very welcoming , even the door man was very friendly and helping if we ask about anything
The A/C the room was hot
10.0
Everything
Nothing
8.0
Location, modern design, very new
Quite a small property, small gym, no pool, small restaurants and spaces, there’s no bin in the bathroom which is extremely inconvenient, reception staff could be more helpful/friendly
10.0
This is the most beautiful design hotel ever, a real treat if you are a lover of beauty. The rooms are not only pretty but also very comfortable. Nice bed, pillows, couch, the mini bar has nice drinks which are complimentary. Everything is clean as it should be. Food is amazing. Don’t expect large buffets, but refined dishes. We loved it! At tea time some complimentary cakes await you. Staff is genuinely kind. We highly recommend! Best hotel in Prague, for sure.
A minor detail: noise of the tram.
10.0
great avocado breakfast sandwich, best ever with complimentary fruit and veggies
Prague but I am more of a Copenhagen woman.
9.0
clean room . nice breakfast . one of friendly Korean female employee in reception .
all staff’s is friendly but it is not professional service with 5 star hotel . specially bar and breakfast and reception staff’s . thay are friendly but not professional !
10.0
Everything was perfect from the responsiveness of the staff, cleaness of the room, the decor and furniture, the arranged transportation
The AC cant be controlled from the room
10.0
everything
absolutely nothing
10.0
Beautifully designed interiors and great location!
10.0
Hotel is exceptional, room is a good size, bathroom is huge. Staff are professional & friendly. location is great
FAQs
How much does this hotel cost compared to others in Prague?
The average price for a rental in Prague is R 1,513 per night. This rental is R 3 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Andaz Prague, By Hyatt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Andaz Prague, By Hyatt pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Andaz Prague, By Hyatt?
We found 13 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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