Best Western Mountain Lodge at Banner Elk
Hotel in Banner Elk, NC
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Hotel in Banner Elk with free breakfast and a fitness center
A fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk.
Housekeeping is available on request.
Best Western Mountain Lodge at Banner Elk offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
A fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk.
Housekeeping is available on request.
Best Western Mountain Lodge at Banner Elk offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. 30-inch flat-screen televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Gym or Fitness Center
Garden
Map of Banner Elk, NC
Available Rooms
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
2.0 / 5.0
The stay was normal, the breakfast was very southern, which I enjoy allot. Staff was very friendly and helpful.
Would recommend to solo stays and friends and family. Will be back more than likely.
1.5 / 5.0
Excellent service and great people but the hotel is outdated, breakfast was ok
2.5 / 5.0
Beautiful location. Easy check in. Great breakfast. We stayed to visit Oz. Highly recommend. Good value.
2.5 / 5.0
Staff was very friendly. Had easy parking. It was clean and had comfortable beds and pillows. Although the shower head was tiny it done it's job. Could definitely use an upgrade on the shower head. But other then that breakfast was good and the stay was nice and quiet.
1.0 / 5.0
The room smelled old, carpets need to be ripped out and overall rooms need to be updated.
2.0 / 5.0
It was a nice place to stay for a couple of days. The bathroom was really small and there were no elevators. But for us it was fine.
2.5 / 5.0
Our stay was great. Breakfast in the mornings was excellent as well. A variety of items so it pleases everyone. I'm not a coffee drinker so I'll add that you should offer a hot chocolate for those that want a warm drink in the morinng. This hotel was close to shops and restaurants that were great as well. I would stay here again if I make it back to this resort area.
5.0 / 5.0
When we pulled up I was a little nervous, especially when the rooms were accessed from outside much like old school Motels but when I opened the door to the room I was amazed. The room was very clean and beautiful! Very spacious and I actually loved the easy access to the parking lot etc. And our room was right across from the doors to the main lobby. Breakfast (Saturday) could be a little better but that’s the only complaint! Would recommend.
5.0 / 5.0
The clerk was so friendly and helpful. She told us the best places to eat and she was absolutely right. The lobby was decorated in a Scottish theme and was very nice. I would highly recommend this place
5.0 / 5.0
very nice staff
2.5 / 5.0
On check in i realized that i did not request a 1st floor room. I have a handicapped child travelling with me who cannot navigate stairs. The lodge had me booked on the 2nd floor, but they scrambled to meet my needs. They were wonderful and i cannot thank them enough for their care and consideration.
3.0 / 5.0
Comfortable mattress. Clean room. Property needs updating. Bathroom is tiny and has no fan.
5.0 / 5.0
I liked seeing the mountains as soon as I step outside.
3.0 / 5.0
Never told us you must have a minimum of 4 nights stay to qualify for maid service and clean towels. Unacceptable!!!
2.0 / 5.0
The hotel staff was very friendly and helpful and I found the hotel clean. The pool was being updated and was not open which I was not aware of. Breakfast was eggs, sausage patties, biscuits for the hot stuff and the usual bread, cereal and pastries with no complaints about that. Room was a little small but overall a good stay
5.0 / 5.0
Great stay
5.0 / 5.0
Lovely spot. Carpet could be cleaned and could use a paint touch up. Staff very nice. Room very clean.
5.0 / 5.0
People were nice
5.0 / 5.0
No problems. Great stay!
1.0 / 5.0
Carpet heavily worn with large wrinkles in it, uncomfortable bed that sloped toward head of bed, thermostat display unreadable so no ability to control room temperature, no elevator to upper floors so had to stay on main level, window curtain torn and dirty. Will not return to this property.
5.0 / 5.0
Located near the golf courses we were scheduled to play. Room was clean and everything in the room worked.
5.0 / 5.0
Clean and convenient to our activities. Staff was very friendly, helpful and personable.
5.0 / 5.0
Everyone was very nice and the room was spotless! Love all the outdoor landscaping and the hotel is in a great location! Can't wait to come back!
2.0 / 5.0
Dirty, dated rooms. We saw a roach within minutes of entering our room. WiFi worked intermittently and required connecting in the lobby before returning to our room (as suggested by the staff). Rooms were very cluttered with extra furniture leaving very little space.
The staff were very helpful, kind and responsive . Breakfast was nice. Adequate options, even a few offerings for gluten or dairy sensitive persons.
2.0 / 5.0
Old property that needs full renovation or tear down.
Breakfast was terrible. Cheapest utensils they could buy.
The staff is very very friendly and best part of this hotel. Flowers outside are nice.
Otherwise, too expensive for such an old facility.
5.0 / 5.0
Very nice staff. Dog friendly.
3.0 / 5.0
This motel is fine I guess. This was the only one that had availability. Nothing really particularly wrong except that this should be about $80 per night, but because of what is essentially surge pricing, I had to pay $225 for the night.
Absolutely not worth the price!
5.0 / 5.0
Great staff. Very clean. Only issue was it said there was a pool but it was under construction.
3.0 / 5.0
The pool was non functional and under repairs was not let known this before booking or during time till reservation. That was the only reason I booked this hotel
4.0 / 5.0
clean and tidy mature building. Pool was being redone
5.0 / 5.0
Quiet clean nice staff great location just 11 miles from McRae peak restaurants supermarket…great for the hikers runners
4.0 / 5.0
The staff was excellent and so polite. It is an outdated hotel but was clean. I would stay here again. They were working on the pool so I have no comments on that but it was close enough to downtown banner elk without being in downtown traffic. Food lion was just up the road
4.0 / 5.0
Great hotel ,, price little high. But good for the money one day
3.0 / 5.0
The room/breakfast was adequate for me - nothing special. The location was good for visiting the area.
2.0 / 5.0
It was an adequate stay. I slept great. Clean room. Not a 5 star experience but good.
3.0 / 5.0
Upon arrival, the husband of the front desk clerk was greeting guest!!! Note at front desk-Senior Discount. Because I booked thru a 3rd party, not available!!! As I went to park my vehicle, broken glass in parking lot outside my door. The man from the lobby was walking by and I asked him if he worked there , he reply - my wife does. She cleaned up the glass. If you wanted your room cleaned, you put your towels outside your door. I thought this was a motel not a long stay facility!!!! Another guest in the dining room was trying to find the attendant at least 7 time either at the kitchen door or front desk. Finally, someone showed up. Great customer sercice. I paid a pretty good rate for a substandard motel!!! The only thing good was the lobby!!! I will never consider a Best Western again!!! Oh, by the way - I have been in the hospitality business and customer service industry for many years!!!!
3.0 / 5.0
Staff was friendly but failed to tell us at check in that there would not be daily maid service or that we had to come to the front desk to get fresh towels.
5.0 / 5.0
Property was located in Smokey Mountain area. Views around property were outstanding. Staff was friendly and breakfast was good.
4.0 / 5.0
Very nice clean staff was great 👍👍
4.0 / 5.0
Nice quiet location!
FAQs
How much does this hotel cost compared to others in Banner Elk?
The average price for a rental in Banner Elk is R 4,591 per night. This rental is R 2,072 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Mountain Lodge at Banner Elk. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Mountain Lodge at Banner Elk. Enjoy the water!
Is Best Western Mountain Lodge at Banner Elk pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Mountain Lodge at Banner Elk?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.