Shangri-La Beijing
About this hotel
Beijing hotel in Haidian with 4 restaurants and full-service spa 4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a sauna. Shangri-La Beijing offers 670 accommodations with minibars and safes. Beds feature down comforters. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
Gym / Fitness Center
Garden
Map of Beijing
Hotel in Beijing
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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Reviews
4.4/5.0
Excellent(284 Reviews)
6.0
Old building
5.0
front desk was helpful
3.0
I like the location of the property, very convenient. Decor is little old fashioned and out of date. The attitude of people working there is not great. Especially the restaurant, there’s no service unless you keep asking. Even for some thing simple as adding more drinks.
4.0
Very Nice
5.0
Good hotel and good services
2.0
Great hardware, terrible software. Unprofessional staff (receptionists, restaurant service staff and concierge desk) lacking training and basic courtesy for the hospitality industry.
3.0
It was impressive, will come back.
2.0
The room was advertised as renovated, but it was quite old. The carpet was dirty and stained in spots. The tv was barely unable as it was incredibly old. The air conditioning controller was old and hard to control.
The washroom was excellent.
Most of the restaurants and amenities were closed. Breakfast as part of my room payment in the same wing as I was staying in was unavailable. We had to walk to the older garden wing for breakfast.
2.0
The room was advertised as renovated, but it was quite old. The carpet was dirty and stained in spots. The tv was barely unable as it was incredibly old. The air conditioning controller was old and hard to control. The washroom was excellent. Most of the restaurants and amenities were closed. Breakfast as part of my room payment in the same wing as I was staying in was unavailable. We had to walk to the older garden wing for breakfast.
2.0
Everything was perfect except the ridiculous check in. This is the first time in my life a hotel requests to block exactly double the amount on my entire stay on my credit cards!! Be reasonable my whole stay was 6K something and they blocked 12K. I know it is my bank problem that they will keep it blocked for more than a month! But what if I'm staying for more than that !
5.0
We liked their mattress and pillows and loved their Buffett!
5.0
We liked their mattress and pillows and loved their Buffett!
2.0
I booked a non-smoking room but was given a room full of smoking smell. Upon my complaint, however, I got a replacement; this time a non-smoking room. Although I am happy with the final outcome, I wish they had done right the first time.
4.0
Air conditioner can’t change temp
4.0
This is a well known 5-star hotel chain. However, my experience at this site suggests that better staff training and better maintenance of room facilities are required. I stayed in a luxurious suite on the top floor. However, I had problems with my shower, bathroom sink and toilet. Wifi was also very unreliable.
5.0
Clean neat property. Very friendly staff and service.
5.0
The staff were professional, courteous, and over the top generous! They allowed me to check in, and out, early. The rooms, restaurants, and facilities were all clean, modern, and luxurious. As well, all of the staff spoke English very well!
5.0
The staff were professional, courteous, and over the top generous! They allowed me to check in, and out, early. The rooms, restaurants, and facilities were all clean, modern, and luxurious. As well, all of the staff spoke English very well!
5.0
Very good service and staff is helpful, pleasant and passionate. Check in a bit slow but thats ok bc there was a group before us. I suggest the hotel have a separate line for group check-in.
5.0
We liked everything. The room was good, the staff were most helpful and the gardens are delightful.
We will certainly recommend it to our friends.
5.0
We liked everything. The room was good, the staff were most helpful and the gardens are delightful. We will certainly recommend it to our friends.
5.0
The staff of this property is great, the room is very clean ...
5.0
Excellent hotel in all ways. Very kind and helpful staff.
3.0
the check-in process was horrible, we got harassed by security people and we waited for a long time without assistance.
5.0
This hotel is one of best i have stayed. The food was awesome and I recommend it highly.
3.0
the best in Beijing.
3.0
Wonderful stay - however my Hotels.com account only gave me credit for some of the nights. I stayed for a week!
1.0
no bathrobes. roon i aged. apprantely they Have a new building and a old building. if you book through 3rd party say hotel.com Or expedia. they will put you into the old biilding. the breakfast buffet is aweful but yet cost 40 dollor. help yourself to eat outside please. the hotel has three entrance which confuse the taxi driver when you call for a lift. the staff is not helpful. also.the wine at the open lounge is aweful and they tey to get you pay up front.
2.0
A really good hotel, good service, quick check in, good internet. Laundary and breakfast however very expensive - I did not have the most expensive shirts with me, but you can almost buy new for one wash ;-).
5.0
Very nice, hotel staff actually sent me an email and told me I left something in the room
2.5
Great location. Very friendly service. Good breakfast. Worth the value! Will come back next time
2.0
Always stay and service is great at front desk, etc!
1.5
room not that clean , may it old or mold on basin is hard to cover for it bing old rater just not clean moldy , room staff are ok , f & B and lobby receiption not that fabulus , dirty uniform ... , wonder if they wash their uniform of person just dirty it ... ???
2.5
The hotel had great staff, very clean, good rooms, good lounge and they looked after us very well. Would recommend.
2.5
Beautiful hotel, staff is very accommodating, the concierge services especially. Bed comforter was thin, I had to double up.
5.0
My husband and I stayed here 3 nights recently. It’s a beautiful hotel with a lovely back garden (Shangri-La, perhaps). The staff and facilities were great. We especially enjoyed the swimming pool. Mostly Chinese clientell. HIgh-priced restaurants in the hotel, but there are others within walking distance. A drawback is the location - you need a car or taxi, as it is not near a metro station.
4.0
The breakfast costs more than $40 US dollars but the quality is on 40 Chinese yuan level.
The omelet they make is not omelet at all. The bacon is hard to chew. If it is normal for them because they are not good at making Western food but even the Chinese food there is horrible.
The steam bun has no flavor. The wonton soup is so greasy and taste like the leftover.
Other than that, the room is clean and comfortable. The staff is nice and helpful.
5.0
Great check in and that set the tone for the whole stay.
I upgraded to the Valley wing and am so glad I did because that really made the stay amazing - included breakfast, happy hours, tea and coffees and overall was great to have a lovely room in which to work and also spend time together.
1.5
Had opportunity to visit three different Shangri la's on this trip. This was by far the worst. Location could not have been any worse and not sure why anyone would chose to stay there. The staff weren't of the same service caliber and had multiple issues with food service, broken coffee pots, delayed and wrong cocktails, food tables not being cleared etc. English skills also not as good as other properties. Rooms looked a bit dated and not much to do in the common areas, big deal as you are basically on side of a highway. Would not recommend. Spa was the sole exception. Lovely experience.
5.0
Walking distance to the places where I go to visit on business
FAQs
How much does this hotel cost compared to others in Beijing?
The average price for a rental in Beijing is R 1,339 per night. This rental is R 1,050 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Shangri-La Beijing. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Shangri-La Beijing. Enjoy the water!
Is Shangri-La Beijing pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shangri-La Beijing?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.