Melia Madrid Serrano

Restaurant
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Eco-friendly toiletries, hair dryer, towels, soap
Reception
4.4 / 5.0
Excellent(442 Ratings)

Hotel in Madrid

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel

Hotel with a fitness center, steps from U.S. Embassy
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Housekeeping is available on request.
Melia Madrid Serrano offers 340 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Amenities

Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Gym or Fitness Center

Map of Madrid

Available Rooms

Melia Room

1 Queen • 215 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Premium Room

1 Queen • 269 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Family Room

1 Double • 269 ft²

Room
Sleeps 3
You'll be directed to Expedia.com for availability & pricing

Premium Communicated Room

1 Queen • 538 ft²

Room
Sleeps 4
You'll be directed to Expedia.com for availability & pricing

The Level Room

1 Double • 280 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
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Ratings and reviews

4.4 / 5.0
Excellent(442 Ratings)
1.5 / 5.0
star 3 emptystar 4 emptystar 5 empty
Nov 2024
Good location in Salamanca. A busy hotel.
2.5 / 5.0
star 4 emptystar 5 empty
Oct 2024
Very nice hotel in a nice upscale area of Madrid. The cheapest room probably only has a window that shows the interior of the hotel. No balcony or outside view
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Oct 2024
Arrived slightly earlier than check in and went to “The Level”, for a supposed more luxurious experience. Everything started well, left my bags there when I checked in and they said they’ll call me when my room is my ready. Was called an hour later and accessed my room only to see it was not the room type I had booked but the lower value room. I went back up to the level to show my dissatisfaction and was first told that “it was the room type I paid for”. I showed pictures and their own websites description of what the room type I paid for stated and the description the lesser value room showed. I was met with an attitude from the so called manager of the level who kept telling me that I was wrong. Then all of a sudden the statement later changed saying “you asked for a room earlier so we gave you this one as it was available now”. At no point did I request a room earlier. All I said was that if the room was available earlier to just let me know and that would be great. I was in no rush and at no point asked for a room quickly. At that point between the two members of staff, I was made to feel like I was some argumentative and complicated person when all I wanted was what I paid for. I was then offered another room and then told “wait this one is not available now” and then got offered another one…. One that matched the specifications of the room I paid for. I stated then and state again, I appreciate that every room is different within a category, but it should at least me
2.5 / 5.0
star 4 emptystar 5 empty
Sep 2024
It was a very good stay. The place is central and provides easy access to other parts of the time.
5.0 / 5.0
Sep 2024
Always helpful and accommodating at every request. Provided breakfast in a bag for our early morning departure.
5.0 / 5.0
Sep 2024
Nice stay, very welcoming staff and great place. The only but is that the room didn’t smell so well.
5.0 / 5.0
Aug 2024
Good
5.0 / 5.0
Aug 2024
Staff is amazing at this hotel. Spa ambiance throughout at the hotel. The breakfast was the best!

FAQs

How much does this hotel cost compared to others in Madrid?

The average price for a rental in Madrid is R 1,604 per night. This rental is R 2,212 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Melia Madrid Serrano. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Melia Madrid Serrano. Enjoy the water!

Is Melia Madrid Serrano pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Melia Madrid Serrano?

We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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