Sheraton Montazah Hotel
Hotel in Alexandria
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Beach location and outdoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Housekeeping is available on request.
Sheraton Montazah Hotel offers 289 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 49-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Housekeeping is available on request.
Sheraton Montazah Hotel offers 289 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 49-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Alexandria
Available Rooms
Room, 1 Queen Bed, Non Smoking, City View (Balcony)
1 Queen • 258 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Twin Beds, City View (Balcony)
2 Single • 258 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Twin Beds, Sea View (Balcony)
2 Single • 258 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 Queen Bed, Non Smoking, Sea View (Balcony)
1 Queen • 258 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Twin Beds, City View (Balcony)
2 Single • 269 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
2.0 / 5.0
They were renovating and it was noisy
2.5 / 5.0
Warm hospitality, excellent location , reasonable prices and professional staff always smiling and welcoming you , view was wonderful from the room .
Thank you
0.5 / 5.0
Very bad at check in, room was poor, smelly and the staff was not professional
0.5 / 5.0
The entrance of the hotel is very beautiful, however, once in the room it is very small, fixtures are dated, glass is chipped and metal is rusty and really not good, finishing is poor, needs updating and not a 5 star, rooms are more like 3 star.
Air con is also very poor and very old, once turned on it had water dripping out onto the floor and was not very cool.
They provide complimentary slippers however, only one pair for a two person room. Flooring in the room is chipped, old and very poor quality.
I have lots of pictures which i will be sending to Sheraton in my complaint about the hotel.
It was sold as a sea view room however was more of a side view and not a full sea view, also the balcony was so small there was barely enough room for one person to stand on it, no space for a chair to sit and enjoy the sea. Also gaps at the top of the balcony door so big that you can see light coming through it.
Glass shelves in the bathroom had large chips, shower rails were rusty, gaps in the ceiling tiles in the bathroom, also TV kept disconnection from the internet every few minutes.
Breakfast was ok and a good variety, however, there were no glasses and many dishes in the buffet were empty. we had to ask for a glass for fruit juice and the waiter put out 4 glasses which were immediately gone leaving it empty again. The tables next to ours was piled with empty plates and half eaten food from the previous occupants, this was like this for the full half an hour we sat there.
5.0 / 5.0
Amazing stay
2.5 / 5.0
Great service, friendly staff and breathtaking view
1.0 / 5.0
THe hotel is very old and you can tell from everywhere. The only good thing is the bed though.
Also I think this hotel should be flagged with animal cruelty. They have a guard dog in the entrance that checks cars, the dog is bare bone thin and is locked in a small box where the sun is always hitting, you can tell how the dog breathes for life in a small little window. They also treat him very badly by pushing him, his dog bowl never has water. This is unnaceptable, Sheraton is an international chain and should take matters in this case. It was horrible and sad to see.
5.0 / 5.0
Everything
2.5 / 5.0
Although the furniture is old, the room was very clean, the staff very nice and friendly, the housekeepers were very respectful, close to touristic attractions 30 min walking to the tea island, 15-20 min by car to San Stefano mall, Alexandria bibliotheca, Roman theater, Qaitabay Citadel and 30 min to Catacombs of Kom el Shoqafa
2.5 / 5.0
A wonderful summer in Alexandria
2.5 / 5.0
Was amazing time with perfect service great customer service and room service and the food was very good thank you and see you again
1.0 / 5.0
The hotel doesn’t come up to 5 stars rate. I got disappointed the rooms is designed for one bed but they jacked two beds Too small bathroom with manual bidet , old style furniture.
The sole two pros were the view from the balcony on the Montazah and the speedy response of the staff
4.0 / 5.0
The staff and location are fantastic but the hotel is dated and in dire need of renovation.
1.5 / 5.0
Excellent service and staff was very friendly and professional. However, the hotel needs urgent renovations.
2.5 / 5.0
Very good Hotel
3.0 / 5.0
The noise is the bad thing in that area only the rest was amazing
5.0 / 5.0
I like the staff and services
1.0 / 5.0
Property need total update
Not 5 Star Definitely
4.0 / 5.0
Clean and staff is very polite, professional and welcoming.
The property is aging significantly and needs major renovation.
The surrounding area used to be top but it’s also getting older and more crowded
5.0 / 5.0
Customer service
0.5 / 5.0
This hotel was like stepping into a time warp. It was old, grimy, and in need of a complete rehab. My room was noisy and overlooking a closed beach, which was useless. I couldn't enjoy the balcony due to construction noise. The room itself was dirty—I found tufts of hair under the bed—and the bathroom was so disgusting, I could barely use it. Everything about the hotel was completely outdated and depressing. I would expect more from a Sheraton. The worst part is, the hotel staff were watching us on security cameras, which was very unnerving. When my friend, who had his OWN room, and is basically like a brother to me, visited my room for five minutes to have coffee on the balcony, hotel security immediately called my room and told me he had to leave. I have no problem with the rules of the country, but I found it creepy that we were being watched on security cameras. It ruined our vacation. The next morning, breakfast was completely gross with watery coffee and old fruit. When we were checking out, there was an angry customer leaving the hotel and yelling at the top of his lungs. It was a miserable experience. I do not recommend this hotel. After one night, we cut our vacation short and left.
3.0 / 5.0
Pros:
1. downtown, nice view from ocean-view rooms
2. Attentive staff, aside from rude reception woman
3. Kettle and fridge in room, daily water
Cons:
1. No hairdryer, no bathroom fan, no robes
2. Bathroom shampoos were just brand name bottles, filled with cheap soaps
3. Stayed for 10 nights, and they wouldnt even let me check in at 2:45pm, 15 minutes early.
4. Rude woman at reception
5. Breakfast $10 per person
6. They use nestle products; they should boycott for Gaza and use Egyptian water instead.
5.0 / 5.0
Overall was very nice experience
5.0 / 5.0
Nice experience
5.0 / 5.0
Everything is excellent
4.0 / 5.0
good
1.0 / 5.0
Old furniture with closed beach. Good services and good location.
4.0 / 5.0
Need to update prayer
5.0 / 5.0
Sheraton Montazah Hotel is a great stay, with very clean rooms, a great balcony view of the Mediterranean Sea, including a nice pool, assistance from great friendly English speaking staff, also a nice bar with great selections plus live music ... I definitely would & will be returning
5.0 / 5.0
Nice property
3.0 / 5.0
The staff were really warm and friendly but the hotel is tired and needs renovation, the corridors were dimly lit and smelled damp.
5.0 / 5.0
It was amazing service, location and staff!
5 stars everything
0.5 / 5.0
The worst experience I have ever had in a hotel.
1. They advertised private beach that was
Closed.
2. The room smelled and the furniture was in a very bad condition.
3. No wi-fi
4. No amenities, not even paper and pencil.
5. The closets smelled so bad and partially broken.
6. The mini fridge wasn’t working.
7. Only one bath towel, and a broken shampoo bottle.
8. The pillows were very uncomfortable.
9. No remote for the air condition.
When I complained to the manager about all this, his response was “ we will try to fix it next time.
5.0 / 5.0
This hotel was excellent for our vacation
And the staff was great and helpful
And my wife and me very happy with the service specially MR Aymen make our stay
Joyful
Thank you all keep up great job
Shaaban Soliman
3.0 / 5.0
The property was old and the rooms were small .
service was good
1.0 / 5.0
So bad experience
2.0 / 5.0
Hotel needs too much improvement
1.0 / 5.0
Very very old hotel please
5.0 / 5.0
The moment I arrived it wonderful reception good service
2.0 / 5.0
Over all it was good just some confusion happen when they told me i only can have breakfast for 1 on i paid for 2 but other than that it was good
FAQs
How much does this hotel cost compared to others in Alexandria?
The average price for a rental in Alexandria is R 1,179 per night. This rental is R 446 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Montazah Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Montazah Hotel. Enjoy the water!
Is Sheraton Montazah Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Montazah Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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