Hotel East 21 Tokyo
4.5
Excellent(1,000 Reviews)Hotel in Chiba Prefecture
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with 4 restaurants, near Kiyosumi Garden
4 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free train station drop-off are also provided. Other amenities include self parking, a microwave in a common area, and a seasonal outdoor pool.
Hotel East 21 Tokyo offers 394 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wired and wireless Internet access.
Recreational amenities at the hotel include a seasonal outdoor pool.
4 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free train station drop-off are also provided. Other amenities include self parking, a microwave in a common area, and a seasonal outdoor pool.
Hotel East 21 Tokyo offers 394 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wired and wireless Internet access.
Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a seasonal outdoor pool.
Guests under 18 years old are not allowed in the fitness facility.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Map of Chiba Prefecture
Available Rooms
[Non-Smoking] Wide Single (19.5spm/ For 2 People)
1 Single • 210 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
[Non-Smoking] Double Room
1 Double • 290 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
[Non-Smoking] Single Room
1 Single • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)
3 Single • 1 Sofa • 371 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
[Non-Smoking] Standard Twin Room with Extra bed (For 3 People)
2 Single • 290 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.5
Excellent(1,000 Reviews)4.5
Beautiful hotel! Staff very accommodating!
4.5
I originally picked this location specifically because i needed airport shuttle which it clearly says it provides. I book the reservation reach out numerous times to set up transfers to and from the airports and nobody will respond. I had to have my husband make an international phone call from texas to Japan and ask them to please look at my messages. They then tell him to tell me to catch the bus!!! Im so confused and annoyed why would i catch the bus!!! Still after the phone call nobody answers my message. Hotels.com has now called them 3 times trying to figure out what is going on. In the end o had get off mt 12hr flight wait 2hrs to catch a bus that put me in a complete bind on time. Needless to say it was a nightmare for me. The hotel itself was great. The information and what i expected was not!!!
4.5
Good hotel
4.5
The room was clean and comfortable. The hotel staff were very helpful. They have a free shuttle to and from Disney and an airport shuttle can be arranged (for a reasonable fee). There are a few restaurants nearby and the train station is a reasonable walk. We did not use the pool - when we had booked this hotel we did not realize there was a fee to use it. When we learned how much the fee was, we decided it was not worth the money (as it was about 700yen per person per day).
4.5
Beautiful pool however didn’t like the daily fee for guests to be able to use it. Staff was extremely friendly and helpful. Restaurant options were amazing. It's not in a general heavy tourist area which made it very nice.
4.5
I really like the property. Staff was very friendly . Easy to walk to the train station. Taxis are pricey feom this location
4.5
Pool is absolutely amazing, but it does cost extra to use. Metro is a 10 minute walk away, which is a little annoying.
4.5
Overall a good hotel, but not great. The facilities are well kept, except for the carpets that have seen better days, but not a deal breaker, they were clean. The room was bigger than the average room size by Tokyo standards but not huge. There are restaurants and convinience stores within the property making it easy to find a place to eat.
Getting around is great. They are at a walking distance from the subway, plus they have a free shuttle that takes you there as well and runs several times a day. There is also an airport shuttle to Haneda, our cost was $21 USD for 3 people, a great deal compared to ~$100 that a taxi would have cost.
What's no so great:
- Breakfast buffet was average at best, and it gets really busy, one day we almost couldn't get in (on a weekday).
- Customer service is poor, well mannered but not very friendly.
- The AC did not work properly. The staff stated that it was not an issue with my room only but on other rooms as well. The solution they provided was a standing fan for the room.
- The worst experience was with the pool, the main reason why we booked at this hotel. It is not included in the price, around 7,000~9000 yen per person (per day) depending of the day of the week, and if you leave you can't re-entry. Also, you can only stay until 4 pm, when they kick you out for maintenance. They have a night time session for adults only, but you'll have to pay again if you want to go back in. We tried to reason with the staff and manager to no avail.
4.5
Breakfast buffet is good!
4.5
Mixed missing about the hotel, in one way it was so close to nice food options and cheap, walking distance to the station etc.
However, my little son couldn’t go to te pool because he was under the age allowed, even though we book in this hotel for the option of the pool, Apart from the lobby there were not place to be except your room, for a young family of 4 being in a small room is insane, specially when we got so much rain!
4.5
Very friendly staff.
4.5
The hotel is part of the good neighbour shuttle bus program, so they have a shuttle bus to Disney land and sea. The staff was really friendly, and they kept or room exceptionally tidy.
4.5
The photos on the website doesn't represent the existing condition of the hotel. The room was filty dirty and cramped with beds, hardly any space to walk around.
4.5
The pool was not part of the stay, and cost extra money. This was not disclosed by Expedia.
4.5
Would be outstanding if breakfast was included in the price.
4.5
Not so close to metro station, about 10’ walk, good restaurants around, easy take taxi
4.5
Paid more to stay at this hotel because it had a pool only to find on checkin the pool was unavailable and $40 charge with no children allowed to use indoor pool. I could have chosen a cheaper more convenient location instead! Website needs to be clear about pool facilities dates open and age restrictions
4.5
Good hotel and very clean
4.5
Great Hospitality
4.5
This was our first time to visit Japan and the hotel was very clean. The staff we very gracious and helpful. We would definitely stay here again.
4.5
Family vacation to Tokyo. Easy access to nearby subway stations and bus stop in front of the hotel. We enjoyed the both Western and Japanese breakfast buffet option. The lunch menu was great offering seven different options from sandwich, hamburger steak, pork, fish or veg course. Staff was very friendly and courteous!
4.5
Great breakfast buffet!
4.5
It was a great experience. A short walk to the Tokyo Metro Station and plenty of places to eat close by.
4.5
We had a great stay. Amenities were good. Pool was closed out of season. Very clean common areas and very helpful staff. Food options were great on or near the property. Shuttle buses to the train, Disney, or the airport.
4.5
Everything is good, clean, convenient and good location.
4.5
The hotel feels really old, the rooms should be renovated. Beds not so comfy and small for 2 people. The location could be better, 12min walk to the closest subway station.
I found some black long hair in my bathroom on the floor and in the bath so definitely the staff should improve their cleaning.
It’s shocking that even if you’re a hotel guest you have to pay approx $30/per person to use hotel facilities like gym&pools. And you actually can’t use it anyway if you have tattoos, even little ones - that’s a pure DISCRIMINATION!!!!!!!!
To sum up: the hotel is so overpriced (we stayed in 2 different hotels in Tokyo much cheaper but so much better in every aspect and this one supposed to be the best but unfortunately was the worst….) ! Definitely not recommending!
The only good thing is a breakfast, a lot of different options.
4.5
The hotel staff spoke very little English and they were not willing to help me.
I tried very hard to communicate with them but they were obviously impatient with me.
4.5
This hotel is pretty nice. It’s clean and have a lot eating option around the area. The only negative is the closest Train station is about 12 minutes walk away.
4.5
Very nice experience I had there.
4.5
nice location
4.5
We stayed here for the last few nights of our trip and it was very nice. They offered a free shuttle to Toyocho and Shinkiba stations, as well as to and from Tokyo Disneyland which was very convenient.
4.5
Great view of Tokyo Skytree and had a shuttle to Tokyo Disney. Great, clean rooms and service.
4.5
good
4.5
One of the best hotels we stayed on vacation
Everything was just right
4.5
Clean. Walking distance to train station and bus.
4.5
It was a really great option, totally recommended
4.5
The staff at the hotel was very professional and dedicated to serving their clients. Checking in and out was easy. The hotel itself was clean but it's very dated. It would actually be a great movie location for an 80's based movie. It was cool and interesting to see some of their tech equipment is still from back in the day. The hotel is big but i feel it's past its prime and got stuck in time but with that being said the staff made up for it by helping and doing their best to accommodate your needs. Rooms are dated but functional. It had a great view of the Tokyo Tower. The gym and pool area are not included, theres a daily $4400 YEN fee to enter. The equipment is a bit older but very clean. The pool is big, 20ft by 66ft. Overall I would recommend this hotel if you're looking for a last minute place to stay. It was priced lower than other hotels in the area. Breakfast buffet was decent, neighborhood is quiet and more of a business district. There's a few restaurants in the hotel and outside the hotel plus a Family Mart very close by. I believe they offer a free shuttle to the Tokyo Train Station. I would give the staff a 5⭐️ and the hotel a 3.5 ⭐️
4.5
Nice place.
4.5
Although old fashioned and traditional we enjoyed our stay at this hotel. I would have given it 5 stars if the staff had have told me that there was a free transfer to the main Tokyo station by the hotel. I specifically asked the bell team how long a taxi would take and the cost wasn’t told there was a shuttle just about to go outside the hotel. rather annoying could have avoided a 3000 yen taxi which took 10 mins
4.5
Great property highly recommend, fantastic view and a few dining options nearby. We lived the cafe that you turn left out the property and walk over the bridge. Saved a heap of $$$ for breakfast and got served by a robot!
FAQs
How much does this hotel cost compared to others in Chiba Prefecture?
The average price for a rental in Chiba Prefecture is R 1,286 per night. This rental is R 906 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel East 21 Tokyo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel East 21 Tokyo. Enjoy the water!
Is Hotel East 21 Tokyo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel East 21 Tokyo?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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