Sheraton Imperial Kuala Lumpur Hotel

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 Double Bed, Non Smoking | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Presidential Suite, 1 Double Bed, Non Smoking | Living room | 55-inch Smart TV with satellite channels, TV

4.3

Excellent(998 Reviews)

Hotel in Kuala Lumpur City

5-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury Kuala Lumpur hotel in Chow Kit with 3 restaurants
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
Sheraton Imperial Kuala Lumpur Hotel offers 398 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down comforters. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Map of Kuala Lumpur City

Nearby attractions

National Stadium Bukit Jalil

11.6 mi

Available Rooms

Room, 1 King Bed, Non Smoking, City View

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 2 Twin Beds, Non Smoking, City View

2 Single

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Club Room, 1 Double Bed, Non Smoking, City View

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Club Room, 1 Double Bed, Non Smoking, City View

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking, City View

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

RRRR

Sheraton Imperial Kuala Lumpur Hotel

RRRR

4.3

Excellent(998 Reviews)

Hotel in Kuala Lumpur City

5-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Map of Kuala Lumpur City

Nearby attractions

National Stadium Bukit Jalil

11.6 mi

Available Rooms

Room, 1 King Bed, Non Smoking, City View

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 2 Twin Beds, Non Smoking, City View

2 Single

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Club Room, 1 Double Bed, Non Smoking, City View

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Club Room, 1 Double Bed, Non Smoking, City View

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking, City View

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

4.3

Excellent(998 Reviews)

2.0

Nov 2024

Some of hotel facilites within room is a bit old, but well maintained. Overall it is a good experience with super nice breakfast

5.0

Sep 2024

It is an amazing hotel!

2.5

Sep 2024

Wonderful and friendly front desk. They go out of their way to be helpful.

2.0

Aug 2024

This Sheraton is old and dirty with a lot mucks in the Bathroom. The mall coress the street is old and dead. Never go back

2.5

Aug 2024

Excellent service by hotel staff. Reliable front desk. Attend to my request and make it happen. Great job.

4.0

Aug 2024

Nice accommodation and responsive crew.

1.5

Aug 2024

So we check in around 10 pm and one of the rooms where real smells humid and has water drops coming from the AC in the dressing room. We asked for changing the room, so this has not been taking seriously, so I needed to step down and re ask the receptionist for that. Funny enough she wanted me to provide pictures proving that. Then room changed to a different floor, so now my kids are 10 floors away, as they claimed no available rooms in the same floor. I accepted as I had no other option, we moved to the other room and it smells terrible, seems it had been left with no AC for long days. My wife decided to go and have a fight with took a plenty of time with some anger level, then we secured a room for the kids 4 floors away which was decent. Upon check out we asked for bell boy to help with the language but never came, so I had to take everything down myself, when I saw the bell boy down hr apologized claiming that he is so busy. Very low quality hotel and super old, can’t be considered as Sheraton, though the location is awesome and very close to everything. Will never repeat.

3.0

Aug 2024

There not a lot of check in counter. I was told that the hotel staff will call when the room was ready but there is no call till 345pm where I have to go to the counter to check for my room.

4.0

Aug 2024

Noisy ( next room)

4.0

Aug 2024

It was good

2.5

Aug 2024

Amazing 5 star hotel. Would recommend tp anyone visiting KL

2.5

Jul 2024

Great place to stay

2.0

Jul 2024

The hotel in its self was very beautiful but on arrival we were scheduled to check in at 1500 but due to system errors we were made to wait almost two hours after our scheduled check in time which was very frustrating and there were not enough attendance at the front counter to support checking in personnel it was a very big back up

5.0

Jul 2024

Had a wonderful stay, the bed was extremely comfortable and the people extremely welcoming!

5.0

Jul 2024

Good

5.0

Jun 2024

This hotel is very convenient from monorail station

1.0

Jun 2024

Ktqbye.

1.0

Jun 2024

If you want to ruin your trip, I recommend this hotel. we experience big flooding from ceiling in middle of night 3am, and even though we called front nobody came, we had to wake up and went down and packed our luggage and changed the room it was 4am, and when we asked them about refund, they said contact Expedia first so we had to deal with that in early morning couldn't sleep at all, ruined the next day plan and also had to drive high way with super tiredness for 3hours. and now they ignore my email, doesn't care customer safety and inconvenience. please imagine when you are sleeping the ceiling falls down with big dirty water. They even don't care maintenance for old facilities. 5stars hotel??? haha no way

5.0

Jun 2024

Staff was very helpful in every step

5.0

Jun 2024

Steph are very helpful and kind the best hotel with very friendly people they make our stay pleasant everything about the hotel and the people is fantastic

2.5

May 2024

The room is super clean and comfortable to sleep Breakfast is so so and not much variety of food but good though. Their service is excellent

5.0

May 2024

Every one of the staff I interacted with were excellent. All were help full, polite, and happy pleasant people. I cannot think of anything I did not like.

1.0

May 2024

Check in and out is very slow, rooms are big but bathroom is old, broken sink glue together , ants running around, shower room floor is very slippery with no handles to hold on if you fall, only provide one face towel and one medium towel every day but three bath towels, food in the executive lounge is very bad, not fresh! I would rate it a three star hotel! Public bathroom in the lobby is very dirty!

5.0

Apr 2024

Wonderful lobby area that is breathtaking to behold. The rooms are very large ... however this is an old property and this is noticeable in the rooms that could do with a makeover. However the lobby area is exceptional. And makes up for everything. Great service as well. Hospitality gets top marks!

3.0

Apr 2024

There were only two staffs at the lobby so we had to wait more than 30mins to check in on the arrive day. A hotel staff told us a lie that they didn't have any Non smoking twin room and she was trying to give us Smoking room instead. (We booked 3rooms) We hate the smell of smoking so we refused her offer. After we showed her our confirmation mail which was sent from the hotel, she gave up and finally she gave us 3 Non smoking rooms. It was obviously she told a lie.Because she could give us 3rooms-Non smoking-. The hotel itself was OK,but we were disappointed with her attitude very much.

5.0

Mar 2024

The room, breakfast and atmosphere of the hotel is very nice. Around the hotel, there are many kinds of nice restaurants.

2.0

Mar 2024

We had booked a king room and received a smoking room. The reception said they will change our room the next day but they didn’t have any non-smoking room even tho we reserved one and prepaid for it. We spent 6 days in a smoking room with a terrible smell that bothered us throughout our stay. At times we will go down to the mall across the street to spend time. The staff was very friendly but I will not be returning here next year

2.0

Mar 2024

The front desk service is not so great and efficient. Carpet in hallway has many stains on 28th floor.

5.0

Feb 2024

People are nice, the overall facilities are a bit old but is under good maintenance. Considering the biz trip budget, I will definitely recommend this hotel to others.

3.0

Feb 2024

Property needed upgrades and modernized

2.0

Jan 2024

Small refrigerator not working Thermostat control not working Manual turn on, switch off Thermostat

2.5

Jan 2024

Had a fabulous stay. Booked the club room which gives access to club lounge which provides snacks, drinks throughout the day and cocktails in the evening. The breakfast buffet is the best I've seen with an international selection. The pool area is lovely and very relaxing considering we were in the middle of a city. Easy access to transport. Would suggest get the Grab app which is a cost effective way to get around

1.0

Jan 2024

The room was not very clean, the facilities are old. I would have been better off in a condo at $30 a night.

0.5

Dec 2023

This is our first trip to Malaysia and after this experience this will be our last trip. This experience has definitely put me off coming back. I booked 2 rooms in March 2023 for December 2023 and requested rooms to be next to each other because we're travelling with our children. The Hotel failed to acknowledge our request and we only found out when we arrived at the hotel. We had to wait a long time at the lobby. This hotel staff is very unwelcoming. The staff at the reception offered us 2 rooms in different floors, which is not suitable having the children on another floor. Other option given was rooms in the same floor but it is smoking room. The whole floor and the room smelling like an ashtray. The deco, bathroom and staff is nothing like a 5 star hotel. Sheraton Imperial Hotel as a 5 star is misleading. Ive witnessed how staff treat (bum lick) other communities (non Asian). Maybe thats how they are. I've travelled a lot but this is the worst, worst than 1 start hotel. NEVER AGAIN!!!!! DONT WASTE YOU MONEY AND EXPERIENCE

3.0

Dec 2023

I love to stay this hotel due to the location. However it was disappointing during this trip. I booked a room for three (3) persons however only two (2) towels & slippers were prepared. The lever of the toilet was broken. I requested a stuff to rectify them however he didn't. Therefore I remined another stuff of these.

2.5

Nov 2023

Had a wonderful stay at Sheraton for my mum's birthday - they even surprised her with a slice of cake when we ordered room service. Room service food was a bit of a letdown (the steak and lamb chops were under seasoned and quite tasteless) but breakfast buffet was wonderful. Would definitely come back for the service and comfort provided.

1.5

Oct 2023

It was a sub-par Sheraton, it did its job for our over night stay in KL before heading to our final destination. The front lobby is pretty grand, rooms are decent in the Club level but service needs improvement. From check in to food service.

2.5

Sep 2023

Top notch in every aspect. This was my eighth stay since 2010. My family and I thoroughly enjoyed the comfort and convenience. Friendly and professional staff.

2.5

Sep 2023

The.hotel was excellent and very good value for money Only a short distance from the Pavilion shopping strip Staff were super helpful

5.0

Sep 2023

Great stay

FAQs

How much does this hotel cost compared to others in Kuala Lumpur City?

The average price for a rental in Kuala Lumpur City is R 719 per night. This rental is R 1,290 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Sheraton Imperial Kuala Lumpur Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sheraton Imperial Kuala Lumpur Hotel. Enjoy the water!

Is Sheraton Imperial Kuala Lumpur Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sheraton Imperial Kuala Lumpur Hotel?

We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.

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Excellent(2 Reviews)

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Pool · Kitchen or Kitchenette · Air conditioner

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RRRR

Sheraton Imperial Kuala Lumpur Hotel

Hotel in Kuala Lumpur City

Reasons to book

About this hotel

Amenities

Map of Kuala Lumpur City

Nearby attractions

Available Rooms

Room, 1 King Bed, Non Smoking, City View

Room, 2 Twin Beds, Non Smoking, City View

Club Room, 1 Double Bed, Non Smoking, City View

Club Room, 1 Double Bed, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View

Sheraton Imperial Kuala Lumpur Hotel

Hotel in Kuala Lumpur City

Reasons to book

About this hotel

Amenities

Map of Kuala Lumpur City

Nearby attractions

Available Rooms

Room, 1 King Bed, Non Smoking, City View

Room, 2 Twin Beds, Non Smoking, City View

Club Room, 1 Double Bed, Non Smoking, City View

Club Room, 1 Double Bed, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View

Reviews

FAQs

How much does this hotel cost compared to others in Kuala Lumpur City?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sheraton Imperial Kuala Lumpur Hotel pet friendly?

What amenities are available at Sheraton Imperial Kuala Lumpur Hotel?

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