Wingate by Wyndham Mentor OH
4.2
Excellent(466 Reviews)Hotel in Mentor, OH
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
A fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Map of Mentor, OH
Available Rooms
Beds not specified
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Beds not specified
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Beds not specified
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Beds not specified
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Beds not specified
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.2
Excellent(466 Reviews)4.2
Needed a good nights sleep. Room was
VERY QUIET.
4.2
Great stay.
4.2
Well, it was a very last minute booking and I was able to get a room. The room is very nice. Clean. I really have only one complaint. The toilet flushed, but nothing went down. I told the front desk and they were all too quick to have someone come up with a plunger. He handed it to me in a bag at my door and said,”Put it in the hallway when your done..”!!!!😡😡 That’s not the kind of service I expect in a hotel.
4.2
I have mixed feelings. I don’t exactly know what to say if I’m being honest. It wasn’t great, nor was it horrible. I would stay again though
4.2
We had a pleasant stay and we were surprised at the quality and variety of breakfast options, including homemade nut loafs. The front staff was outstanding and very pleasant and willing to problem-solve TV and other minor room issues. However, the front desk is understaffed as they were responsible for replenishing the breakfast buffet, checking out guests and physically assisting room issues at the same time. We had a 3 night stay, and they were short staffed all 3 days. It appears you need to hire more staff as one individual should not need to do everything!
4.2
It was a very nice place and the discounted rate made it all the better.
4.2
They claim the pool was under construction. However from what I observed there wasn’t any work being done and it looked like it was being used for storage. Plus they didn’t notify third party sites the pool was out of service. First room tv didn’t work. So they moved us 20 rooms down the hall. Meaning we had to pack everything back up and move. Then came breakfast. First morning was nothing more than frozen breakfast sandwiches. The next day was a good breakfast with all the trimmings. Guess it’s just pot luck on what you’ll get. The outside door near our room wouldn’t work with the key card. The room was clean and comfortable but for the price it could be much better.
4.2
We stay here a couple days a year, always get the best room...this time tv didn't work in the living room
There was hair in both sinks & the jacuzzi
Disgusting
4.2
My biggest compliant was that I was over charged at checkout. I booked the room at 126.00 and was charged 140.00 I don't know if this was because I chose to pay at the hotel and not online but if this is the case it should have said so on your site
4.2
Very Clean and quiet! Staff was very nice!
4.2
Great property, with a nice generous breakfast
4.2
First room tv didn't work, moved us to remodeled room. Nice but not finished, no towel bars, side tables needed in sitting area. Vending machines only for snacks and drink machine took money. National support number only recourse, no coffee or tea in the lobby. Staff friendly but nothing they could do. Breakfast is just frozen sandwiches to heat or cereal and toast
4.2
The checkin took forever, literally no one in sight, the pool is closed (the fine print there), the breakfast was disgusting, (frozen breakfast sandwiches, cereal, nasty brown fruit, no plates) they were absolutely understaffed, the toilet didn’t work properly, we wish we had gone to a different hotel. Overall, not worth staying here. I know they’re renovating, but we’ve stayed at other hotels during renovation and they don’t have to be junk.
4.2
Clean , spacious room
4.2
Nice property, helpful staff and nice clean room. Highly recommended!
4.2
Really clean the shower. In the bed was very very comfortable. The staff was very very nice.
4.2
Very nice facility. Easy access to interstate.
Located by a large shopping district, but at the edge of a large wooded area. Our stay was very quiet. Breakfast at this and many other hotels has become minimal.
4.2
Everything was great
4.2
Our stay was great and close to restaurants and shopping. It was a little loud because of an event at the hotel. My kids were sad the pool was as closed that was a main reason why we chose the hotel.
4.2
Rooms updated and clean. very high end for a very reasonable price.
4.2
I booked the room through Expedia. We arrived at about 1am and I forgot to call ahead so we were marked as a no show. But the front desk staff took care of the issue, offered me a water, and made sure I wasn’t double charged. The cleanliness was a little lacking, but it was a great stopover for the price on our way to New York. I always appreciate dealing with people who don’t hate their job and that seems to be a shrinking population. Thank you for a good experience!
4.2
Our room was very nice. Great shower with rainfall head. Good location. Front desk staff were very nice.
4.2
Very friendly and courteous staff took great care of our two families during our stay. Enjoyed the free breakfast and everything else as well. The staff even helped us resolve several issues that came up during our stay by going out of their way to provide assistance. Only complaint was the pool was very cold, instead of being heated to a suitable temperature.
4.2
The parking lot has very poor and unsafe access. The property should make a cout througn connection in the back lot so customers can more safely enter and exit the property. No Breakfast was served and no staff were at the front desk and no one answered the morning phone. Westayef there because of the breakfast benefit. Please tell management.
4.2
the hotel halls smelled dirty. the breakfast, if you can call it that was disappointing at best. for the price of the room i would expect real cream for the coffee and not a generic canister of powdered creamer. the lighting in the room was horrible, no full length mirror the shower head was very nice, however the shower door was not secure
4.2
the hotel halls smelled dirty. the breakfast, if you can call it that was disappointing at best. for the price of the room i would expect real cream for the coffee and not a generic canister of powdered creamer. the lighting in the room was horrible, no full length mirror the shower head was very nice, however the shower door was not secure
4.2
Per the hotel website, it is supposed to come with a hot breakfast. There wasn’t any hot food, juice or coffee fixings. There was a couple stale English muffins. Additionally, the garbage was overflowing. We had to incur extra cost by purchasing a breakfast elsewhere
4.2
Strictly a convention hotel. No hot breakfast. Prefer Holiday and Hampton.
4.2
Not bad, ok
4.2
The breakfast and pool area are both fantastic. The room wasn’t great. Shower head kept falling off and the tv was a pain. Carpet all stained. And the lighting in the room and bathroom was very dark. But I would stay again just for the breakfast and pool!
4.2
Nice hotel AC was really loud though. It was hard to sleep at night when it turned on
4.2
Overall it was clean, spacious and courteous. Only minus we had were no hot tub and the breakfast was not very good. Giving it a A-. Staff was great!
4.2
The staff was delightful and accommodating and quick to respond when assistance was needed. The room was spacious but not clean. Lots of dust in obvious areas as the TV stand, Keurig, un-swept, un-mopped bathroom floor, debris from other guests under the beds-which I only knew because I was searching for my wallet- refrigerator was dirty, glad I had disinfectant wipes to wipe it down before putting in my provisions. The couch was a broken down sad sack that should be put out at the road with a “free” sign. The Womens poolside locker room was unkempt, dirty, with an easily replaceable mildewed shower curtain, and sorely in need of a complete remodel, as is the entire property. I could tell at one time it was a very nice place, now not so much. Again the staff was wonderful.
4.2
Wonderful experience. The pool is awesome!
4.2
Overall good stay.
4.2
Rooms were not cleaned after previous guests' stay. As a result, our check-in was delayed several hours. Then, after staff did attempt to clean, room was still filthy.
4.2
The hotel has great potential, but some of the staff (the manager) was rude (tho the maintenance guy David was amazing!!). The first room that we were put in had a very heavy smoking smell. The manager ordered that a smell bomb be put in the air conditioner and said that there were no other rooms. That just made it perfume covered smoky smell. Eventually someone other than the manager got us into a room that wasn't smoky, but did smell a little funky (like the room was old and never had been aired out). The phones in both rooms did not work. In addition, a couple of lights were out (I let them know). And, a little thing, but totally weird...there was no conditioner (hair). Only shampoo.
4.2
The hotel has great potential, but some of the staff (the manager) was rude (tho the maintenance guy David was amazing!!). The first room that we were put in had a very heavy smoking smell. The manager ordered that a smell bomb be put in the air conditioner and said that there were no other rooms. That just made it perfume covered smoky smell. Eventually someone other than the manager got us into a room that wasn't smoky, but did smell a little funky (like the room was old and never had been aired out). The phones in both rooms did not work. In addition, a couple of lights were out (I let them know). And, a little thing, but totally weird...there was no conditioner (hair). Only shampoo.
4.2
Check in started at 3pm, I asked to check-in at 2:50 and front lady said no. Then after 3pm she called me to check in and was very slow, long line waiting people. Room was small no sofa bed only sofa and two queen size beds, family of 5 and only two towels.
4.2
The room was way overpriced for what it was. It seemed to be in the middle of being remodeled. There was obvious repair to the walls in the bathroom, which were primed, but not painted. There was a big water stain running down from the sprinkler over the sink. The sink didn't drain. There was missing paint on trim and missing doors on the closet. The shower must've been re-done, but the faucets were extremely difficult to figure out. There were no towel rods on the walls in the shower room. This was a suite, but the only furniture in the living area was one weird 'leather' chair, so that area only accommodated one person. The hotel itself was hard to find and way off the highway. When we found it, we had to drive back around to the back of the building to find the entrance. Overall it was an odd, unpleasant experience and we would never stay here again.
FAQs
How much does this hotel cost compared to others in Mentor?
The average price for a rental in Mentor is R 2,463 per night. This rental is R 996 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Wingate by Wyndham Mentor OH. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Wingate by Wyndham Mentor OH. Enjoy the water!
Is Wingate by Wyndham Mentor OH pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Wingate by Wyndham Mentor OH?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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