They make you feel welcome, excellent service overall

Very convenient and employees were super nice.

Okay!

The staff here is always genuinely helpful and welcoming.

Convenient to our place to visit. We had a small problem with the bathroom door

Very happy and impressed with our stay. The room was terrific and the bed was very comfortable. Clean The staff was also above par and truly wanted to be helpful and enjoy our stay! We will be back soon!

Clean

Very clean. Staff is friendly. Close walk to good food.

I was great to stay there.

My family of 4 stayed overnight as we passed through on a road trip. The hotel was perfect! Checked in at 10:15 pm after a long day of driving. Small lobby & breakfast area was updated and clean. Room was extremely clean and smelled fresh! Carpet, furniture, bathroom, etc were all updated. I usually never walk on hotel carpet without shoes, but I felt comfortable to do so here and my feet stayed clean. Bedding was clean with a comfy duvet. Bed was fairly firm, but not rock hard. 5 places to plug in chargers on night stand and desk. The bathroom was spotless! Instead of a tub/shower it was a walk in shower with glass sliding doors (I thought, how do they keep them so clean!) 4 bath towels, 3 hand towels and wash rags. Air conditioning worked well to keep the room nice and cool. We didn’t use the indoor pool, but it looked clean. Breakfast was good and had lots of options. See pics. Scrambled eggs, egg bites or quiche (?), sausage, oatmeal, make your own waffles, yogurt, fruit, bagels, muffins, english muffins, gluten free muffins & bagels, regular & chocolate milk, orange, apple, & cranberry juices, & coffee. There was an awesome assortment of toppings you could put on the oatmeal or yogurt. They had all the regular breakfast condiments plus Nutella, peanut butter, honey, sugar free syrup, and even salsa for the eggs. The coffee area had a variety of creamers and sugars, hot water with a few tea options, and hot chocolate packets. I highly recommend this hotel!

The hotel was clean, comfortable and warm. The staff was very nice and helpful. Made us feel very welcomed.

CS great! Room was clean, they have a small are too buy water and essentials like toothbrush pads etc. Walmart is only 5 mins away, there are a lot of restaurants and a winery 30 mins away in St James. I stayed here one night with my son who graduated the army. If you are visiting to go to a Ft Leonard wood grad make sure to check their direct website for family day and graduation day, also join their FB group. The base is near St Roberts entrance from this Hotel and ( another one I stayed) about 12-15 min drive, line to get in can get long but it moves so give yourself enough time for that and if you care to get a good seat arrive early and bundle up good bc it’s very cold or have your family stay in the car if you have little ones or elderly on family day they let you in right at the hour and on graduation day 15 min early and they will bring more chairs out if needed. Both days you’ll get your soldier outside and on family day not sure if all companies allow soldiers to leave base but if they do they can only go out so far… they’ll give you instructions before they release them to their families oh and make sure your DL or ID have the star and that all adults have it. And if you’re not a US citizen ( not sure residents) you have to go a day before to the visitor center with your identification papers. Everything is on the FAQ on their website and be ready to probably fly back with a duffel bag full of your soldiers stuff.

Staff were all very friendly and helpful. The toilet had the water shut off for some unknown reason worked fine once back on. The tub had stains on the bottom that looked like cleaner that wasn’t wiped up properly.

All of the staff that we had contact with were exceedingly friendly and helpful! The room was very nice and very clean. We would definitely stay here again.

Nothing fancy clean and beds were comfortable. The room did not have USB outlets so that indicates age of motel. Just a little odd.

Overall a very nice hotel. Found long brown hair in the bathroom and bed when we checked in. We slept in the other bed which was fine.

Too was clean and quiet. The staff was great.

The hotel was very fresh and clean. The staff was friendly and always willing to help.

Wonderful stay, Wonderful service.

Front desk staff was so warm and welcoming.

They made accommodations for my son who is military and needed a room last minute. Much appreciated

They made accommodations for my son who is military and needed a room last minute. Much appreciated

Great stay

Great stay

Horrible stay. First of all the staff was having a meeting in the middle of hallway right near check in desk and the place is so small so they should have picked another spot for a meeting. I said excuse me and they didn’t move or acknowledge me. Very rude! The room was so dirty. I will never stay again. Shower curtains were dirty and stained and the two comforters on both beds were dirty and stained. No sink in bathroom instead it’s outside Of bathroom and especially with covid precautions now it’s just so unsanitary to not have a sink in bathroom. We ran out of toilet paper just leave enough so we don’t have to deal with that. Not enough towels. And several plugs were unreal when we used the hair straightener or curling iron it kept coming out of the socket. So inconvenient and very dirty. For the price I paid this should have been super clean and tidy! I will never go again!!!!

Very good breakfast. Helpful and friendly staff. Very nice hotel.Was not impressed with room upkeep tho. Trash was not emptied and towels were not replaced. Used ones were not picked up. Coffee misc was not replaced.

Very good breakfast. Helpful and friendly staff. Very nice hotel. Was not impressed with room upkeep tho. Trash was not emptied and towels were not replaced. Used ones were not picked up. Coffee misc was not replaced.

Hot breakfast every day was a plus. Very convenient location if visiting Fort Leonard Wood. Walmart and restaurants were very close. Staff was very friendly. I enjoyed the Christmas decorations.

Staff was extremely friendly. Breakfast was good. Pool was small and hot tub permanently closed. Rooms were good but thin walls and ceilings so you could hear everything and everyone.

Staff was extremely friendly. Breakfast was good. Pool was small and hot tub permanently closed. Rooms were good but thin walls and ceilings so you could hear everything and everyone.

Grandparents weekend with 2 littles. Per the kids, we MUST have an indoor pool. Let me tell ya, that pool was perfect!! The temp was absolutely prefect to walk right in and just relax. Even the 3 year old so ohhhhhh as he got in. The beds were super comfortable, the shower was hot and strong. Front desk was so nice, easy check in, easy check out. Fairfield, we will continue to use your line of hotels!!

When we arrived to the room it appeared to be very nice, the room didn't have but one roll of tissue and not enough towels or soap and the back of the toilet had not been cleaned, I requested more, and did not receive them. The next night I requested for my room to be cleaned the front desk clerk was going to let the housekeepers know. Later that evening the room still had not been cleaned. I called the front desk again and told the night clerk and she had an attitude. Did not want to bring up clean linen, then reach into the dirty linen to put it back on my bed. I asked for more coffee for the room and she told me that I had to go down to the lobby to make my own coffee, she didn't want to give me any for my room. For that i was not very happy. The breakfast was very good and the waitress was very sweet and pleasant, she made the hotel a FIVE STAR by herself.