Hilton Garden Inn St. Augustine Beach
4.0
Good(1,000 Reviews)Hotel in Saint Augustine Beach, FL
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free parking, a short walk to St. Augustine Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, conference space, and dry cleaning.
Hilton Garden Inn St. Augustine Beach offers 83 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, conference space, and dry cleaning.
Hilton Garden Inn St. Augustine Beach offers 83 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.
This St. Augustine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Saint Augustine Beach, FL
Available Rooms
Standard King
1 King • 380 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Two Queens
2 Queen • 380 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed (with Shower and Garden Tub)
1 King • 420 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed with Sofa Bed
1 King • 1 Sofa • 420 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, Accessible
1 King • 380 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.0
Good(1,000 Reviews)4.0
Good location - close to historic area but just outside to avoid the traffic. Staff were friendly. Two issues with the physical condition of the room: the refrigerator, which was inside a cabinet, had the electrical cord coming outside the cabinet & plugged into an outlet next to the microwave & coffee maker, sitting on the counter. To use the microwave you had to unplug either the refrigerator or the coffee maker. It was tacky. Second, the body wash & shampoo bottles that are fastened to the shower wall in the bathroom had fallen off & they sat on a ledge with the hardware stuck on back of bottles. Tacky again. Seems like a maintenance person could resolve both issues in a short time. Also - the beds & pillows were not comfortable.
4.0
Front desk people were amazing, excellent room, comfortable bed, hotel clean. It didn't take long to get to the beach either. Good restaurants close too.
4.0
I’ve stayed here before and wasn’t completely happy with the stay but wanted to give a second chance. I’m sorry I did. The first we had the A/C rattled nonstop and the thermostat on the wall was broken and hanging off. I asked to change rooms and the one we got the A/C was better but the cleanliness was subpar. Mold on the ceiling and in bathroom and smelled of mildew. Multiple dogs on the hall barking at all hours of day and night (small yappy barks and large German shepherd type barks. Hot tub broken and the front desk staff was less than friendly.
4.0
On my last night I found a needle behind the bed. One of my pets found it and brought it out into sight. I did not have caffeinated coffee (thankfully I brought my own) housekeeping only placed decaf pods in my room.
4.0
Arrived Friday & received excellent check -in service! Saturday am - early evening was great! Around 9:00 pm upon arrival from attending an event, from the back of the building’s parking lot I could hear a dog barking. As we entered our room the barking continued & it seemed to be 2 dogs!
I visited the front desk & had to wait about 30 minutes for the desk person to return. A maintenance person started she would return shortly.
The desk person asked if I knew what room the dog(s) was in. I did not know and was surprised she did not hear it. I confirmed with the maintenance person that he heard the barking. The dedk pers shared she could only be of assistance if she knew the room number. Later the dogs stopped barking. It was a disruptive period during my short stay.
4.0
We only book for a single nite to attend a concert.
My rating is because the television in our room did not work. This issue was brought to the staffs attention and was told there was nothing they could do about it due to no vacancy and a new entertainment system.
I suggested to pro-rate the room but that fell on deaf ears. This is a first world problem. Should’ve acknowledged the inconvenience and tried to make it right. Bathroom sink had a crack.
4.0
Great hotel and great location in walking distance to beach, food, and snacks. Pool area is clean. Staff was great! Kind and courteous. We were on the 3rd floor and there was a heavy musty mildew smell in the corridors and our room.
4.0
Overall I had a nice stay. However, room and linen smelled of mildew. Visible mold coming from the area vents in the hall way. Felt the hotel needed to be cleaned better and/or remodeled. The staff on the other hand were all very kind and helpful!
4.0
Great service, Mattew at the front desk was very help full. great location. will be back for sure.
4.0
We enjoyed our stay at the Hilton Garden Inn at St Augustine. The hotel is undergoing needed refresh and the newer areas are beautiful while the older areas are still in need of updating. Staff was helpful and locations is fantastic! Will stay again.
4.0
Bathroom needs fixing
4.0
For the price the bath room it was in poor conditions
4.0
I did not appreciate being charged twice $50 for incidentals. I will be calling them.
4.0
Our room was so roomy.We got a room with the soaking tub. I enjoyed it in the evenings. Didn't get a chance to use the pool but it was small. No free breakfast but I knew that going in. We had a refrigerator and a Keurig coffee maker. Bathroom was extra roomy with tub and a separate shower. It was great. My husband and I weren't bumping into each other! I would stay again.
4.0
Loved this place so much! The care that was provided for my family was so kind. Best place to stay!
4.0
Traveled with Wife. We had a up grade room very clean and comfortable also very quiet. Within walking distance from the beach and eateries as well we enjoyed our 4th weekend stay.
4.0
Beautiful property well maintained with a very cordial staff
4.0
The room could’ve been a little bit cleaner, areas of concern where the mold on the shower curtain and just all around upkeep of the room. I know it’s by the beach, so I’m sure rust and sand are an issue with the salt water. Staff was nice.
4.0
Hotel was nice and clean. Staff were friendly and helpful. Room was spacious and I loved the garden tub in the bathroom. Only complaint We had was the bed is very hard and uncomfortable. I do recommend the hotel and would stay there again.
4.0
Carpet needs to be replaced
4.0
Only issue is hot tub is always down
4.0
I think free breakfast would improve the stay.
4.0
We have stayed there before and the hotel and service was much better.
The pool was dirty and the hot tub was closed (they told us on the phone it was working). The room had a musky smell and one of the pillows had some yellow stain on it. We booked a room for 4 people and they gave us two towels. We asked front desk for 2 more towels and they told us they didn't have clean ones. When they sent someone with the two clean towels she asked us for the two we had in the room ( I think she didn't understand that we needed 4 towels in total). The employees, included Mathew in the front desk, were rude and seemed like they didn't know what they were doing. We asked for a disability room and when we arrived Mathew said they didn't have any. We have been traveling and booking through you and Hilton for many years, this is one of the worst experiences we had so far. This hotel will not get a recommendation from us.
4.0
Everything was nice except the fact when we checked in we paid $230 for our 1 day stay plus $50 for incidentals. This was from Saturday to Sunday. Come Monday morning I had my $50 returned to me but there was a mystery charge of $215 for nothing. I called the hotel and they claimed to know nothing about this so I had to call my bank and dispute the charge and now my wifes card is on hold for a mistake the hotel made and won't own up to it. This happened 2 years ago in Knoxville TN, also a Hilton...I wonder if that's just a coincidence???
4.0
Breakfast was great!
4.0
Nice hotel, great suite. Nice restaurant next door and awesome donut shop across the street for your one block wall to the beach.
4.0
Check in was not good. We were with a group all going to a wedding and traveling some distance. We asked several time to be notified as soon as our rooms were ready. That did not happen. If I had not kept checking who knows what would have happened. The lobby is very small and we were directly in front of the check in desk. We were all pacing and obviously anxious. We could have at least been able to process check in so that we could go straight to our rooms but no. We had 20 minutes to completely dress for a formal event.
4.0
Was not very happy with this hotel for being a hilton. We got to the hotel and we were told that our upgrade room the toilet was out of order. We were given a standard room to only have the same issue with the toilet in that room. So got changed again. The carpet in the entire hotel was disgusting and dirty. The shower in our room in the cracks had mold. These bookings are not inexpensive for the hilton company to not invest and upgrade the hotel. Also for what is served at breakfast it should be included instead of paying extra.
4.0
Nice
4.0
I enjoyed the monster size room and how close it was to the beach. A dream come true
4.0
Will not return. Bed very uncomfortable which contributed to poor sleep. Pillow also terrible. Bed and pillows need to be thrown out. Location to beach is across the road. High level of beach erosion. Hotel looks to be recently painted and lobby updated.
4.0
Loved it! Had a great stay! Very conveniently located. Fun and delicious donut shop right across the street, and other local places within a short walk. Friendly and helpful staff.
4.0
i liked how close it was from the beach, island donuts, and a lot restaurants
4.0
Nice, quiet and close to the beach. Lots of good dining choices that were walkable.
4.0
Great location, clean room and very good breakfast
4.0
From the time we arrived, staff wasn’t friendly and acted like they were inconvenienced to check us in. You could never find anyone at the front desk. One front desk lady was clearly making fun of us—not sure why or what she saw but the smirk on her face and no eye contact was bothersome. We had to ask for simple things like towels (no hand towels or wash cloths provided at check in and only one bath towel). They never came to our room to clean, give us new soaps, towels, etc. There was a sign that said every other day but in 4 days never once came. We had to ask for the things we needed. Not the cleanest room and disappointed that we weren’t given any Hilton honor points or perks like waters (would have been nice) because we were told that we had repaid for the rooms at a “discounted” price through a “third party” (Expedia). Was hoping die a nice experience…but it wasn’t. Giving 3 stars was being gracious on our part…
4.0
Walking distance from the beach, pier, splash pad, and many restaurants
4.0
Room- bathroom sink drained VERY POORLY AND VERY SLOW. Had 2 maintenance men in to get A/C working when 1st entered room. Only 1 washcloth, and 2 handtowels, dust on lamp.
4.0
Always a good experience.
4.0
Staff was amazingly helpful and very polite. They really go out of their way to make you feel happy and comfortable. Vanessa checked me in. She was so sweet and wonderful.
FAQs
How much does this hotel cost compared to others in Saint Augustine Beach?
The average price for a rental in Saint Augustine Beach is R 4,365 per night. This rental is R 2,155 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn St. Augustine Beach. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn St. Augustine Beach. Enjoy the water!
Is Hilton Garden Inn St. Augustine Beach pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn St. Augustine Beach?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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