DoubleTree by Hilton Hotel and Spa Chester
4.2
Excellent(1,005 Reviews)Hotel in Chester
4-Star Hotel
Reasons to book
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Eco-certified hotel with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service.
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a health club.
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service.
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Garden
Map of Chester
Available Rooms
Room, 1 King Bed
1 King • 12 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Twin Room
2 Single • 12 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Twin Room
2 Single • 12 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed
1 King • 24 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed
1 King • 24 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.2
Excellent(1,005 Reviews)4.2
Cons -
Took 35 minutes to check in , walls are very thin , could hear the couple next door going at it and then showering and using the bathroom , towels in my room had stains.
Pro-
Nice area and building , complimentary drink on arrival , cookies once checked in , comfy bed
4.2
Nice room but there wasn’t enough towels and gowns for the amount of people. We also didn’t get offered a cookie when we arrived.
4.2
First was the reception lady who assisted my check in, it was terrible because i feel that i am not welcome to the place. No greetings and is not approachable. but when I finished she politely greeted other guest next to me. (White guest).
Same happened when i had my breakfast a different lady who's in the front desk of restaurant. It seems that they are only pleasant with white people . The customer service is terrible when it comes to me
4.2
Hotel is lovely, but got caught out by the 16 age limit for kids to use the pool. I understand the reasons why but this wasn't clearly indicated on the Hotels.com Web page. If it was we would have chosen the mecure down the road which is much cheaper and pool for all. Had 2 very disappointed kids.
4.2
Nice location close to city centre.. good amenities & quality as expected from a reputable chsin
4.2
Great facilities and standard of accommodation for a reasonable price. Service at Breakfast is the only blight on our stay. We are awaiting management feedback after our formal complaint in check out as to how we were greeted.
4.2
Great staff, great hotel
4.2
Staff and service feedback would have been excellent for reception staff but restaurant staff were absent from post for so long that we crossed the restaurant to a desk where the young lass in attendance was chatting to a colleague and laughed at us for approaching the wrong station. We came to realise that the person with whom she was chatting was the one absent from post when we arrived to dine. Very rude on both counts.
4.2
Note the swimming pool is viewed as part of the spa so you are charged £20 if you just want a swim. Bit cheeky to be honest. Stayed in many hotels and none charged extra for use of the pool.
Room too hot and air conditioning obviously set to limit too high!
4.2
To be honest it was one of the worst nights sleep of my life. I went to reception to change rooms, due to all the leather on my bed being ripped and hanging off and certainly not the standard I would expect from a Hilton. The room I was moved to had a mattress where you could feel the springs and a constant noise all night from the vent, it won’t let me upload my video of the noise.
4.2
Amazing place
4.2
Lovely hotel with friendly staff and amazing food.
4.2
A lovely place to stay- very clean, hotel room comfy, bathroom great had all home comforts, shower excellent , large magnifying mirror to use if needed. Complimentary Shampoo, conditioner etc to use no need to take your own .
Great place to stay for the races. Taxi to and from good. A lovely spa even tho we had to £20 each it was very relaxing and the pools were lovely. Great over night stay. Breakfast really nice, more than enough and a lot of choice!! Thank-you we will definitely come back 😍
4.2
Nice hotel ,friendly staff stayed 2 nights comfortable room
4.2
An absolutely beautiful hotel. The room was great, the food was amazing, and the spa was simply devine. Definitely one of the nicest hotels I've stayed in. I would definitely stay again.
4.2
Very nice hotel in lovely grounds. Great bar and garden area if the sun is shining, which it was!
Room wasnt quite ready on time but complimentary drink in the sun made up for that!
Staff all very friendly. Food was nice. Reasonably priced.
Wife has stayed twice before on Spa days and I'd certainly return.
4.2
Great Hotel, enjoyable stay, only minor gripe TV had no signal so next to useless. Comfortable bed, great breakfast. Would definitely stay again.
4.2
Its a great place the only issue is that for tge pool area you have to pay 20 per person for a 2 hour slot so morning swims weren't an option.
4.2
We had a lovely stay, hotel is very clean, smells amazing, great, decor and room, well staffed, friendly staff. The food was great and the garden terrace a lovely place to sit and have a few drinks. Nice welcome touch with the warm chocolate cookie and Prosecco. Only negative was after I booked I got an email saying the spa is £20 per person to use which is unfair if you are a hotel resident, we didn’t use it.
4.2
I booked a two day stay at this hotel as a Suprise for my wifes birthday. I am a little disabled so i always book a room with a walk in shower. The pictures of the room on hotel.com showed my room to have a walk in shower with various complementary toiletries. When we checked in & arrived in our room we were both very disappointed the room was nothing like the room that i had seen when i booked it there was no walk in shower or complementary toiletries as shown in the pictures when i booked the room. The room had 1 small window in the corner of the room. We expressed at reception that i had booked a room with walk in shower but we were advised that we would need to pay for an upgrade room for walk in shower. I am disabled so i had to pay for a room upgrade. The lady on reception did allow us to have a one morning complementary breakfast & apologised for incorrect pictures being shown on hotel.com. The room that we ended up in was very nice but i had to pay for it. The hotel in general is also very nice and we may stay here again in the future.
4.2
Nice hotel good parking.
4.2
You told them I hadnt paid so had to pay at the hotel and you have taken the money
4.2
Extra charges for everything
4.2
Made to feel very welcome
4.2
Great hotel in ideal location, good parking. Spotlessly clean all through with big comfortable rooms. Good quality reasonably priced food and drinks
4.2
Excellent stay.
4.2
Check was excellent friendly and professional guy was really smart not had this in a long time .
Bed was heaven room a little small air con hardly worked that’s the only gripe stay was perfect otherwise .
Impressive reception area .
Didn’t use the pool as a little expensive I’m sure it’s wonderful .
4.2
Clean.efficient.comfortable and quiet
4.2
facilities were good
4.2
Amazing hotel, great staff and great room for a family!
4.2
From start to finish pure relaxation and luxury
4.2
Stopped for a night, nice hotel, clean and nice grounds. Breakfast was busy and struggled to keep everything on the buffet. Will stop again
4.2
All great apart from the charge of £20 per person to use pool facilities. Very disappointing as having travelled all day in the heat was looking forward to a cool down in the pool.
4.2
Lovely hotel and setting, the bar was understaffed tho.
Our meal was lovely but the drinks took ages and one didn’t arrive for an hour.
Breakfast was good variety but quite cold.
4.2
Hotel was lovely and the food was lovely (book in advance as always very busy). Electric charging points which is one of the reasons I booked
4.2
Lovely stay. Customer service is outstanding here. Everywhere is clean and sparkling and smells lovely. We will be back!
4.2
Very comfortable and clean hotel. Easy parking. Good food options
4.2
Amazing hotel stay and safe
4.2
Lovely hotel. Staff very helpful. Lovely grounds. And not far from Chester. Good was really good too.
4.2
Friendly reception staff. Room very clean and bed very comfortable. Temperature in the room was just right. Didn't use any other facilities.
FAQs
How much does this hotel cost compared to others in Chester?
The average price for a rental in Chester is R 2,364 per night. This rental is R 560 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Hotel and Spa Chester. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton Hotel and Spa Chester pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Hotel and Spa Chester?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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