Helnan Phønix Hotel
Hotel in Aalborg
4-Star Hotel
Reasons to book
Includes essentialsInternet / Wifi, Balcony or Patio, TV and more
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About this hotel
Hotel with a fitness center, steps from Aalborg Historical Museum
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and conference space. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite.
Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers.
Recreational amenities at the hotel include a fitness center.
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and conference space. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite.
Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
Amenities
Internet / Wifi
Balcony or Patio
TV
Gym or Fitness Center
Map of Aalborg
Available Rooms
Double Room, 1 King Bed
1 King • 204 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Triple Room
1 King • 1 Sofa • 204 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Quadruple Room
2 Double • 226 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Junior Room, 1 King Bed
1 King • 419 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Quadruple Room
1 King • 1 Sofa • 204 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
1.5
the room is very small to move
1.0
The hotel is quite worn, and from an electrical point of view it’s not the safest place
2.0
Fine, using Helnan when possible
2.5
I had a nice stay. Friendly staff, clean hotel, good breakfast.
Not luxury, but a nice and decent hotel with good value for money.
2.5
It was just a nice place to be,- and close to everything in Ålborg. Nice people at the front desk!
1.0
Wornuout furniture and bathroom interior..
2.0
Bra opphold, greit hotell som ligger sentralt. Noen hadde nyoppusset rom, og noen hadde gamle utdaterte rom.
1.5
Stayed one night for the second time in one year.
Only two issues continue anoy.
No airconditioning and the parking.
The lack of aircon can make the room pretty warm, you can open the window, but I prefer aircon.
Be aware you can go from 100 kr. to 500 kr. for one night.
Pay your parking in the lobby using qr code.
So all in all minor issues.
Great area, quiet and good breakfast.
We'll be back.
1.5
perfekt location for a stay in the center of aalborg. the hotel is a littel used. and the cleaning of the rooms are low standard.
2.5
It is a pretty decent hotel which is located very close to the tourist attractions, restaurants and pubs. The breakfast is really good with variety. The staff were very friendly and kind. Nothing to complain.
2.5
Lovely smiling staff, and a better breakfast than anticipated. I’ll be coming back next time I’m in Aalborg.
Oh, and there is parking behind the hotel and the location of the hotel is very central
( I like the fact that the old elevator / lift is still in use)
2.5
Amazing experience.
2.5
Very comfortable and pleasant stay
2.0
Location is perfect, Hotel is somewhat run-down, but kept very clean which is more important in my opinion. Great service at front desk. Breakfast is average, plenty to chose from, but nothing outstanding. Enjoyed the lobby area with ample lounging options, board games and free coffee and water.
2.5
It was short but all good.
Breakfast was Nice.
Missing classes and mini fridage in the Room
2.0
Greit hotell men noe slitt
2.0
Nice room, nice bed, bathroom needs a refresher, warm water was Luke warm at best
2.0
The seagulls are really annoying makin noise early and late
3.0
Breakfast - no seats first and then nothings filled up. No service for a long time..
2.0
black mold in bathroom. we changes room to a cleaner room. good beds. small TV
1.0
Quite old-fasion and not well cleaned - very dusty in corners etc.
Breakfast was a chaos with no tables available - and very crouded buffet! When I finally found a table, placed my plate and went for a cup of coffee (took aprox 10 min!), it was removed when I came back, and once again did not had any place to sit.
Staff were very friendly though.
0.5
Very old building
Shabby hall ways, elevator
Shabby rooms
The only good thing there was the receptionist- she was very helpful
1.5
It was average, but also very short stay.
2.0
Fint sted centralt placeret
2.0
Gode senger, men eldre inventar. Badet var ok men dusjforheng og slurvete vask i dusj.
1.5
Very central location - nice room - fine lobby - very nice staff.
The bathroom was not cleaned the 2nd day! And la poubelle not emptied!
1.5
The shower was to high up and not ajustable. No place to put your toilet bag and things - in need of a table top or other to put clean close or other stuff both bathroom and room. To small for 3 people (the room was for 4 people)
no aircondition - the headbord of the beds was filled with small feathers (from the pillows?!) and the rug was old and dirty.
4.0
Good value
2.0
I'm a Silver member, where there should be free drinks at arrival, which the hotel didn't offer... absolutely no advantage being Silver member, or have the VIP service here?
2.5
Excellent location in central Aalborg. Room and all facilities were in great condition except for the inoperable TV.
1.5
Bad m mye mugg i fugene i dusj
2.0
Lang weeken
5.0
First time, i saw a Beer dispenser at the Hotel Reception,
and it actualy worked. :-)
2.5
Amazing!!
2.0
Nice hotel.
1.0
Very humid
New staff doesn't know too much
No breakfast for early leaving guest
No receipt
wrong information
2.0
The front desk staff were so friendly and helpful. The property is older so it doesn’t have some of the amenities that a new property would have. I thought our room had a funny smell to it but don’t know why. Overall it is a place I would spend one night but if I had a long stay planned I would look elsewhere.
2.5
Nice place, been there before and sure ill be back
1.5
Receptionist was not the best and quit rude.
VIP gold membership was unknown and was causing issues:(
Breakfast basic and sad that scrambled eggs were from powder and not eggs
Rooms are nice but bathrooms need to be upgraded.
1.5
Good hotel with poor services!
We had a family trip and stayed here for 4 days but unfortunately It turned into a bad experience.. No cleaning services during our stay; not even changing the sheets!! Bathroom facilities were never charged and the trash was never taken out!
However the cleaning staff came every day and sometimes disturbed us by knocking on the door but no services other than making the beds!!!!
And no services at reception; The toilet water line was completely blocked and it took a long time to drain the water but reception staff just kept saying we will look at it and unfortunately never done!...
And the last thing is the hidden expenses; you have to pay an expensive parking expenses while you don't see anything about that while booking the room!
Not recommended at all...
FAQs
How much does this hotel cost compared to others in Aalborg?
The average price for a rental in Aalborg is R 1,393 per night. This rental is R 858 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Helnan Phønix Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Helnan Phønix Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Helnan Phønix Hotel?
We found 4 amenities for this rental. This includes internet / wifi, balcony or patio, tv, and gym or fitness center.
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