Homewood Suites by Hilton Detroit-Troy
4.4
Excellent(816 Reviews)Hotel in Troy, MI
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel in Troy with free breakfast and a 24-hour fitness center
This hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Housekeeping is available on request.
Homewood Suites by Hilton Detroit-Troy offers 150 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
This hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Housekeeping is available on request.
Homewood Suites by Hilton Detroit-Troy offers 150 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Troy, MI
Available Rooms
Suite, 1 Bedroom, Non Smoking
1 King • 419 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 Queen Bed, Non Smoking
1 Queen • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Bedrooms
1 King • 2 Queen • 600 ft²
Sleeps 7
+
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed, Accessible, Bathtub
1 King • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Queen Beds, Accessible, Bathtub
2 Queen • 600 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.4
Excellent(816 Reviews)4.4
I had an awful experience at the Homewood Suites by Hilton. From the moment we arrived, things went downhill. The front desk agent, Chris, made fun of a personal emergency my partner was dealing with, which was completely unprofessional and unacceptable. Instead of showing empathy, he treated us with disrespect, making an already difficult situation worse.
As if that wasn’t bad enough, the room was absolutely disgusting. We found bread crumbs on the table, and it was clear the space had not been cleaned properly. When we raised concerns, Chris told us the rooms were “beautiful” and that we would want to live in them—far from the truth! The place was filthy and far below any reasonable standard for a Hilton-branded hotel.
This experience was a complete letdown. I expected much better from Hilton, both in terms of cleanliness and customer service. I would not recommend this hotel to anyone, and I hope management takes serious steps to address the issues we encountered.
4.4
Check in was FAST and EASY!
Room and bathroom were nice and clean.
Not sure why dishwasher was running and full of dishes around 8pm tho(?).
A few spots for improvement:
Only one trash can in entire suite was cumbersome for 3 women.
Reservation for 3 adults yet only 2 full sets of towels.
Full length mirror is located in a place that could not be reached without climbing over the bed. The desk should probably be moved out to living room area. We had a funeral to attend and could have used the availability of a full length mirror.
Thankfully room 200 did not experience the 0639 Sun 10/20/24 fire sprinklers with subsequent flooding however I'm not sure if that was be design or incidental but should probably be checked on if not by design. Regardless, we were very thankful we didnt get soaked :)
4.4
We stayed in the 2 bedroom suit and it was one of the nicer rooms we have booked in the last couple years
4.4
Sound came from beside room
4.4
After my asking for a room change it was Very Good! First room AC did not work! 80 degrees, 81 degrees while watching it being repaired for an hour. No room change offered! Hallway was cooler! Point here…the lady at the front desk had no compassion for its guests! This is not what one would expect at a Hilton Hotel. Arriving guests with immediate room issues should be offered room change immediately!
After room change everything was fine and what one would expect at a Hilton.
4.4
Chris at the front was very nice and helpful. I did let him know that my room was not very clean. The tables, floors and surfaces had fingerprints and spills.
I don't think I'd stay There again. Breakfast was nice but not super healthy.
4.4
Our room had grout all over the bathroom floor, and the hallways were filthy and needed repairs.
4.4
It’s under construction however not affecting my sleep at all and I sleep during the day because I work at night. I’ve had multiple stays since May 2024 and each time my room was clean and ready. Staff is accommodating especially when I ask for early check in or even late check out. It’s typically sold out but I somehow find my way in! Directly next door to Walmart super convenient for shopping and Somerset Mall is like down the street very close. Tons! of restaurants to chose from and close to downtown Birmingham as well which have Emagine movie theater, more restaurants, etc. I would recommend for overall cleanliness, helpful management staff and location convenience!
4.4
My family and I enjoyed are stay bed was super nice
4.4
When extended stay they did not ck on my gsrbsge for 5 days, nor offer towels i took care of it
4.4
Clean,staff was courteous, efficient, staff was eager to please! Got plenty of rest! Felt safe!
4.4
Nice hotel, they’re remodeling some rooms now. Staff was very friendly and accommodating.
4.4
Everything was great!
4.4
This was our first time getting a room on the 1st floor. My daughter is on the spectrum and she loved it. Easy access to the pool. You all have the Boomerang channel and she loves that. We always stay at a homewood suite for our staycations. Thank you
4.4
convenience and location
4.4
Terrible quality control. My room didn't have either a clock or a telephone.
4.4
Our room was outdated, but the hotel was doing some renovations, so im sure it was on the list to get completed. However, furniture in the room was broken (missing pieces on drawers, doors crooked in kitchen, etc) the couch was very uncomfortable, and small tv.
In the evening after finishing our dinner all of the sudden a gush of water came pouring out of the light in our kitchen. And then it was a steady stream after that. We put buckets and towels under it, and tried calling the front desk for 15 minutes with no response. We ended up packing up our things and going down to the front desk and asking for another room.
The front desk staff was apologetic and gave us a new room but no offer of a reduced rate or anything for the inconvenience. The whole stay was just less than relaxing and pretty disappointing.
4.4
Room was pretty clean. Dishwasher didn't work very well. Couch pillows were really dusty. Garbage disposer was slow to drain water from sink. Towels were rough.
4.4
Everything was perfect. We loved our room and will be back next year!!
4.4
This property is undergoing a renovation. It was fine for our girls weekend. But it was soooooo dated. The kitchen was unusable. But it’s under construction so hopefully they’ll make it more modern
4.4
It was nice
4.4
They are starting renovations. Lobby has been done. Rooms have not. Some struggle with cleanliness but when mentioned to front desk they corrected issue. Nice location.
4.4
Room was not clean, no other rooms available had to seek another hotel.
4.4
The only issue was that in order to get to the bathroom you have to close the bedroom door in order to open the bathroom that was annoying as it made you feel disconnected from people in bedroom
4.4
Front desk was great, but when using the restroom, one employee, after using the toilet walked out without washing her hands. Walking through the property there was trash on the floor and in the elevator. The carpets are worn and filthy. The room appeared clean. The bed had the most uncomfortable mattress ever. Some of the electrical outlets didn’t work and the microwave was sticky.
4.4
I have stayed at this hotel four times. The other three times I would give all five stars. This time I give two stars. The staff was very friendly and they were excellent. The room that I stayed in was disgusting. There were spider webs in every inch of the bedroom where the ceiling meets the wall. There were ants coming out of the kitchen sink. There was a chicken bone sitting on the floor that I had to clean up from the previous person who stayed. When I get to my hotels I always check the beds to make sure there are no bed bugs. There were no bed bugs but what I found was the mattress was soiled with somebody's blood on both sides of the mattress it looked like somebody had been murdered. I ended up going to Walmart and buying an entire comforter set just to cover everything that they provided for me and then I left it all there because it was way too disgusting to bring home. It certainly seems that the hotel is starting to go downhill from my previous visits and I may never stay here again.
4.4
I enjoyed my stay. It was very clean. I loved the makeup remover packs in the bathroom. that was a nice touch.
4.4
We were in a handicapped room which was the farthest room from the elevator. My husband was worn out going back and forth from elevator. Really bad positioning for a handicapped room. The wallpaper was falling down and the vinyl floor was peeling up in front of bathoom door. The towel bar fell off the wall in the bathroom. There were no cups in the bathroom. I could not find any silverware until the last morning. But the room was clean but the bedding smelled musty.
4.4
Went for a hockey tournament, enjoyed our stay
4.4
Easy and efficient check in; nice suite. Clean and comfortable
4.4
Children were playing in the hallway until 10:30 pm and it was very noisy and there is no sound proofing at all. I can't take a rest during stayed here 2 nights.
4.4
Clean room and courteous staff
4.4
A special feature is their key cards actually work. A rarity in most hotels.
4.4
Located in a convenient area with shopping nearby. Quiet location. Good dining options nearby
4.4
Staff was great! Room outdated and showing heavy wear and staining. Located next to a small airport.
4.4
Quiet, clean. 2nd room still had a used towel on back of door. Had to take two rooms instead of 2 bedroom booked. Good location.
4.4
I forget her name, but she was working the front desk and was the nicest, sweetest person.
However, something got messed up with our checkin, so that when we were given keys, they were to someone else's room. The bed was unmade, socks on the ground, trash and food everywhere.
Unfortunately, there were no luggage carts, so since that room was on the 3rd floor, we had to carry our luggage up, and then downstairs (someone had blocked the elevator) and had to get a new room. We were only going there to change before going to a wedding that we were then running a bit late for, because of the mixup with the rooms.
The second room was nice and comfortable. The bed was fine. The tub was sort of hilariously short/ small for a hilton property, but overall the staff was very nice and accomodating.
Checkin was the only thing that was weird and inconvenient.
4.4
Quiet and comfortable
4.4
We booked a 2 queen with a pull out and when we got there they told us they were full and were putting us in two different rooms. I have young children so this wasn’t ideal. Every surface in the room was dirty. All the cushions had stains. Blood stains on mattresses. The floor had tape holding it together. The pool heater was broken and ice cold. They shut the lights off at breakfast while people were still in the area, which wasn’t staffed well and barely any thing was refilled. They started switching over our room before we even checked out. We will never stay here again. However, Sheila at the front counter deserves a raise. She was amazing and was the best part of this hotel.
4.4
We stayed as a stopover on our way to a holiday home in Michigan. Would recommend for families, the suite size was great and all felt very clean and well looked after. We had the pool to ourselves for a lot of the evening and arrived on time for the Wednesday social!
FAQs
How much does this hotel cost compared to others in Troy?
The average price for a rental in Troy is R 2,644 per night. This rental is R 126 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Homewood Suites by Hilton Detroit-Troy. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites by Hilton Detroit-Troy. Enjoy the water!
Is Homewood Suites by Hilton Detroit-Troy pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Homewood Suites by Hilton Detroit-Troy?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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