Hotel Ambiance

Deluxe Double Room, Mountain View (Matterhorn) | Bathroom | Hair dryer, bathrobes, towels

Romantic Suite, 1 King Bed, Bathtub | In-room safe, desk, free WiFi

Junior Suite, Mountain View (Matterhorn) | Bathroom | Hair dryer, bathrobes, towels

4.5

Excellent(289 Reviews)

Hotel in Zermatt

3-Star Hotel

Reasons to book

Includes essentialsGarden, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a sauna, near Sunnegga Ski Resort
This smoke-free hotel features a bar/lounge, a sauna, and spa services. WiFi in public areas is free. Additionally, concierge services, a computer station, and an arcade/game room are onsite.
Hotel Ambiance offers 30 accommodations with iPod docking stations and safes. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Balcony or Patio

Hot tub or spa

Garden

Map of Zermatt

Nearby attractions

Marmitte dei giganti di Uriezzo

51.9 mi

Available Rooms

Superior Double Room

2 Single • 247 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Single Room

1 Single • 118 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room, Mountain View (Matterhorn)

2 Single • 247 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite, Mountain View (Matterhorn)

2 Single • 279 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Economy Double Room (small)

1 Double • 118 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

RRRR

Hotel Ambiance

RRRR

4.5

Excellent(289 Reviews)

Hotel in Zermatt

3-Star Hotel

Reasons to book

Includes essentialsGarden, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Balcony or Patio

Hot tub or spa

Garden

Map of Zermatt

Nearby attractions

Marmitte dei giganti di Uriezzo

51.9 mi

Available Rooms

Superior Double Room

2 Single • 247 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Single Room

1 Single • 118 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room, Mountain View (Matterhorn)

2 Single • 247 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite, Mountain View (Matterhorn)

2 Single • 279 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Economy Double Room (small)

1 Double • 118 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

4.5

Excellent(289 Reviews)

2.5

Aug 2024

The hotel staff were friendly and very helpful with any questions we may have had. Also, had a beautiful view of the Matterhorn on the terrace.

4.0

Apr 2024

View of the matterhorn from our hotel room was excellent

2.5

Mar 2024

A great stay! A great location, very close to the train station. It was nice to be able to see the Gornergrat passing by the hotel.

5.0

Dec 2023

This is a great hotel for your visit to Zermatt. Our rooms had a direct view of the Matterhorn which was incredible. The location is great. Close enough to the main street and lifts and far enough away to escape the noise of the busy area. The room was clean and well kept. The only thing that would have made the stay better is if we had access to an iron. It’s a great place and we’ll be back!!

5.0

Oct 2023

Nice property. Friendly and helpful staff

3.0

Oct 2023

This Hotel is nice and have a sauna. Have a little sala as a bar . And a restaurant where they serve the breakfast. We just stayed one night arriving at 15pm and leaving after wearing up to see Matterhorn . Room was OK . We would like to have a kind gesture for the personal knowing that we payed for an upgrade and there is restructuring construction works I the building in front of our terrace. Terrace that was cloudly so no view Matterhorn . Besides this in the morning We have just two coffes because there were only tea in the room and the charge ua for the coffee. It was really surprising. No views// noise // no coffe in the room (230€/night) and they charging coffee . The economic room the bathroom no good .. that why we payed upgrade … better noise than small bathroom.

2.5

Oct 2023

We had a really nice stay at the Hotel Ambience, it had lovely staff (it was a small team as it was off-season, but they were really kind and helpful). The rooms were comfy, breakfast was great, and we really enjoyed having a relaxed drink on their terrace with a view of the Matterhorn.

5.0

Sep 2023

The room was a bit small, but it was just enough. Hotel staff are nice and the room was clean

5.0

Jul 2023

I loved this hotel! I asked ahead of time for gluten free breakfast options and they purchased rolls especially for me. They also arranged for a taxi to pick us up at the train on the day we arrived. Our rooms had spectacular views of the Matterhorn with great balconies to relax in. They stored our suitcases on the last day so we were free to roam until train time. Great service, great hotel!

5.0

Jun 2023

Loved it… terrific views of all the surrounding mountains and of course the Matterhorn.. small and cozy, but with all the services, still walking distance from downtown and the trains, and the staff very helpful with hiking suggestions and other recommendations.

2.5

Apr 2023

Very much enjoyed our stay here. Very pleasant and very reasonably priced in the grand scheme of Zermatt. Breakfast is good and a conveniently located hotel within walking distance to the town centre and 5mins walk to the Sunegger lift.

5.0

Dec 2022

Everything about this hotel, from check-in to departure was easy, uncomplicated and friendly. The staff were so welcoming, my room was cozy, and overlooking "The Matterhorn" Pet friendly, clean, and great location! I will not look elsewhere when I return!

5.0

Oct 2022

Very cozy and chill experience

4.0

Sep 2022

Overall, it was a pleasant and beautiful stay. There was only one dissatisfaction with the manager on night duty on our first day. Who did not handle the hotel smoke alarm system issue well at first and blamed the guests without identifying actual root cause. Thanks to the men who assisted as we needed to rest early after a long day of traveling. Lovely receptionist on our check-in with amazing customer experience. Can’t recall her name.

2.5

Feb 2022

Gem of a hotel with service and amenities better than your average 5 start hotel. Very simple / basic rooms, but fantastic staff, amazing breakfast, excellent 30minute slots booking system of the outside jacuzzi with view of the Matterhorn and the sauna so they are in fact private. Drinks served in the hot tub etc etc etc. Just really amazing. And location is good.

5.0

Feb 2022

2.5

Dec 2019

Cosy, great view of the Matterhorn. Friendly staff, swift check in and check out. Walking distance from Zermatt train station.

2.5

Dec 2019

Hotel Ambiance is a gem in Zermatt. The property was outstanding, staff were warm and very helpful. Would recommend this hotel highly and will stay there again.

2.5

Dec 2019

Hotel Ambiance is a gem in Zermatt.The property was outstanding, staff were warm and very helpful.Would recommend this hotel highly and will stay there again.

2.5

Dec 2019

Very nice, very thoughtful staff at Ambiance. The amenities were all well set up and in good condition. Overall, excellent stay.

2.5

Oct 2019

Excellent hotel, great location, great view from our room of the Matterhorn. Good size room with balcony. Very helpful front desk,

0.5

Sep 2019

Property refused to work with us on a refund or allowing us to use even a fraction of the money we spent on a different day due to being unable to physically reach the hotel as it is in a car-free zone.

2.5

Sep 2019

The view of Matterhorn from my room was superb. Room is clean. The receptionist who attended to us was very helpful. Breakfast was good

2.0

Sep 2019

good hotel within 15 mins walks from the main market / train station. Room were good size and very clean. There was no air conditioning but the weather was cold during night. I wonder if it becomes too hot during summer season. Staff was very polite and cooperative.

2.5

Sep 2019

Wonderful hotel, staff, service. Would definitely stay here again

0.5

Aug 2019

The hotel was very unwelcoming. We arrived at 2. Were told that the check-in time was 4pm, which was fine. Then was told that one of the rooms were ready. We could get that room, but had to pay an extra CHF 20. Never ever did a hotel ask for money for a room I had booked and was ready early. Then we were looking to top up on water. There was a bar area in the lobby which was empty and the bar was closed. I went to the tap at the bar and was filling a bottle when the lady from the reception came and started yelling, askin "what are you doing there". It was rude and impolite. The rest of the stay was okay. But the start was bad and can't recommend the hotel, given the way they treat guests.

1.5

Aug 2019

Beautiful full view of Matterhorn from my room. Pleasant hotel decor and nice breakfast. Location about 15 minutes walk from train station.Dead fly and dead insect smushed on wall. Only ventilation was windows but lots of bugs. Bathroom small with glass door, no privacy.I completed arrival review on Expedia and mentioned cleanliness issue. Staff confronted me and complained that I left review instead of coming to them. My option is that quality control is hotel job not guest job. I did not like the confrontation.

1.5

Aug 2019

Beautiful full view of Matterhorn from my room. Pleasant hotel decor and nice breakfast. Location about 15 minutes walk from train station. Dead fly and dead insect smushed on wall. Only ventilation was windows but lots of bugs. Bathroom small with glass door, no privacy. I completed arrival review on Expedia and mentioned cleanliness issue. Staff confronted me and complained that I left review instead of coming to them. My option is that quality control is hotel job not guest job. I did not like the confrontation.

2.5

Aug 2019

The room has a great view of Matterhorn and this is the best thing. The room is modern and comfortable. The breakfast is good. Staff is nice and helpful. But it’s a bit up the hill so taking large baggage would be tiring. Can consider getting a taxi but be sure about the normal price as it can be a trap for tourists.

2.0

Aug 2019

View of Matterhorn from room was wonderful. Room smaller than expected & lacked complimentary provisions.

2.0

Aug 2019

The breakfast buffet was delightful, and the hotel offered a bagged lunch for 8CHF, which was very convenient for a day of hiking. It was conveniently located - quiet, but a quick walk to anything in Zermatt.

2.5

Aug 2019

Adorable & quaint hotel in a breathtaking location in Zermatt! Just a 1/2 mile walk to the main train station along cobblestone streets. The staff was lovely & the breakfast was the best we had in the many cities we visited in Switzerland. The views of the Matterhorn were just WOW. Our room was tiny but very nice, and the Jacuzzi with views of the Alps was a huge perk! We would definitely stay here again.

2.5

Aug 2019

Pros: good central location; very good continental breakfast; wifi good Cons: as in all the swiss hotels we stayed in there was no possibility to make tea/coffee in the room

2.5

Jul 2019

We enjoyed the location of the hotel. Quiet and easy to get to the areas we needed. A city map from TI is very helpful when you first get to Zermatt, as finding streets and short cuts can be difficult with out one. Rooms were very nice and comfortable. Enjoyed sitting on the deck outside our room. Breakfast each morning was delightful! We love the coffee machine, making coffee latte to expressos. Would definitely recommend.

2.5

Jun 2019

room was small but we can see the mountain and room has a small balcony outside with chairs..was good. room was clean but quite small as like other hotels in that region and shower booth door doesn't closed correctly...all others are acceptable. Breakfast was good, peoples are nice ans warm. Hotel has electric car (only electric cars are operating on the road in here) and we can use to go back to station with many luggage (of course we paid as like taxi).

1.5

Apr 2019

Hotel Ambiance is nicely situated in Zermatt. Just an 8 - 10 minute walk to the Main Street and train station. Room was just the right amount of space for 2, very clean and comfortable beds. Breakfast included a nice selection of foods ranging from warm (eggs, sausage, potatoes) to cold foods (fruit, yogurt, cereals, meats). All this plus the accommodating and friendly staff made our stay memorable.

1.5

Mar 2019

Almost equidistant between the two main ski lifts & a short walk into the heart of Zermatt, Hotel Ambiance is in a great location & offers beautiful views of the Matterhorn. It is furnished to a high standard & the staff are very friendly & helpful. Breakfasts are great & the hot tub & spa perfect for after a day’s skiing or hiking. The superior rooms are particularly comfortable.

1.3

Feb 2019

Very nice

1.3

Jan 2019

I love the views here and the location is perfect, just close enough to everything but still quiet.

1.3

Oct 2018

We enjoyed our stay at Hotel Ambience. Hotel host is very friendly and the service is of top notch. Room with Matterhorn View is highly recommended, as the sunrise of Matterhorn is magnificent.

FAQs

How much does this hotel cost compared to others in Zermatt?

The average price for a rental in Zermatt is R 4,727 per night. This rental is R 150 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Ambiance . For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Ambiance pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Ambiance ?

We found 5 amenities for this rental. This includes internet / wifi, balcony or patio, hot tub or spa, tv, and garden.

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RRRR

Hotel Ambiance

Hotel in Zermatt

Reasons to book

About this hotel

Amenities

Map of Zermatt

Nearby attractions

Available Rooms

Superior Double Room

Single Room

Deluxe Double Room, Mountain View (Matterhorn)

Junior Suite, Mountain View (Matterhorn)

Economy Double Room (small)

Hotel Ambiance

Hotel in Zermatt

Reasons to book

About this hotel

Amenities

Map of Zermatt

Nearby attractions

Available Rooms

Superior Double Room

Single Room

Deluxe Double Room, Mountain View (Matterhorn)

Junior Suite, Mountain View (Matterhorn)

Economy Double Room (small)

Reviews

FAQs

How much does this hotel cost compared to others in Zermatt?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Ambiance pet friendly?

What amenities are available at Hotel Ambiance ?

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