Hotel Marinela Sofia

Premium bedding, minibar, in-room safe, desk

Presidential Suite | Living room | LCD TV

Vice-Presidential Suite | Private kitchen

3.7

Good(408 Reviews)

Hotel in Sofia

5-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel connected to the convention center in Lozenets with 6 restaurants
This smoke-free hotel features 6 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a nightclub, 4 bars/lounges, and a health club are onsite.
Hotel Marinela Sofia offers 258 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Sofia hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Sofia

Nearby attractions

Borisova Gradina Park

2 mi

National Palace of Culture Park

1.5 mi

Available Rooms

Standard King Room

1 King • 322 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 King • 602 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Vice-Presidential Suite

1 King • 1453 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Twin Room

2 Single • 322 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Presidential Suite

1 King • 3 Single • 2906 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

RRRR

Hotel Marinela Sofia

RRRR

3.7

Good(408 Reviews)

Hotel in Sofia

5-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Sofia

Nearby attractions

Borisova Gradina Park

2 mi

National Palace of Culture Park

1.5 mi

Available Rooms

Standard King Room

1 King • 322 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 King • 602 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Vice-Presidential Suite

1 King • 1453 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Twin Room

2 Single • 322 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Presidential Suite

1 King • 3 Single • 2906 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Reviews

3.7

Good(408 Reviews)

2.0

Nov 2024

Cleaning room was terrible , did not wash coffee cups , did not clean well

1.0

Sep 2024

i know this hotel many years , in last few years condition of property has gone to very bad one ! maintenance not really existing , very poor service , cleaning room service bad - they simply dont clean anything , asked for wake up call they forgot ... only good thing we were upgraded to bigger room but aircon was not working ...parking extremely expensive

2.5

Jul 2024

I come for several years to this hotel, it’s always a pleasure, all 5 restaurants are really fantastic, easy to reach. I can really recommend everyone to stay here

3.0

Jul 2024

The public areas are lavish but service levels for a 5 star international hotel were dreadful. It felt like a load of concessions rather than a joined up business. I was told I couldn’t sit in the bar area by the spa as I had bought my drink at another bar. That’s absurd. A few weeks of training could solve a lot of the problems.

2.0

Jun 2024

The staff around the hotel do not acknowledge the guests. House keeping do not come around every day and i had to make a complaint to have my room cleaned, and only got a sorry from the manager. The restaurants and Japanese garden within the property were the best parts of my trip.

2.0

Jun 2024

First we got scammed by the taxi driver from the airport, he charge triple price from airport to hotel. We told the receptionist about the story, and she said we had to pay 8 Lev for city tax, are you sure about that I said ? And she said yes, a nice lady in check in. Have her a 20 bill, and got 10 back??!! And I said this is not right ? Well she didn’t got any coins?? First told about the taxi driver, and then the receptionist is doing the same thing?? Really bad experience!! Suddenly she had coins! Hotel is good, nothing special - breakfast is ok! Staff is more into checking private phones than doing service, at breakfast. Also the bar tender didn’t have coins, so he got 4 Lev in tips, even a tip is something a guest gives for good service, this guy just took it. The people in charge of this place should provide staff with coins - it gives a bad picture of the whole experience been a guest there!

2.0

May 2024

Service of all staff very poor TV channels do not work nor telephone to reception Only good thing is room and Burrata restaurant Parking very expensive 40 leva per day !!!

5.0

May 2024

Stylish luxury and very convenient location

5.0

May 2024

Excellent and beautiful

1.5

May 2024

Average hotel,

1.0

Apr 2024

Far away from being a 5-star hotel. When you have to call reception 3 times for the room to get cleaned and it finally happens at 9pm, you understand where you are.

5.0

Mar 2024

Only place we will stay in Sofia

5.0

Oct 2023

Beautiful hotel and amazing restaurants

5.0

Jul 2023

Excellent.

4.0

Jun 2023

Right in the middle of everything and yet comfortable.

1.0

May 2023

I don’t recommend this property - the bathroom was not clean, we found dirty socks near the curtains, the door card reader was reading that needs housecleaning service (it was in red) but the front desk told us it should be like this. On top of it the morning of the check out someone enter our room (not a housekeeper I think it was a guest of the hotel) while we were trying to leave. Absolute disappointment. The hotel has plenty of good rated restaurant we wanted to try. The coffee bar/garden area didn’t seem to welcome anyone and made us feel uncomfortable. Not knowing what type of espresso they serve, not knowing what desserts they offer, and served us warm water - 10 min later the ice came but it wasn’t needed anymore. The Italian restaurant was good - atmosphere great, cocktails very presentable, food was just ok. I’ll be contacting the manager of the hotel to address my complains about the stay itself.

1.5

May 2023

Too overpriced. Also a renovation/repair is needed to the hotel's rooms and a couple of the staff to be polite.

1.0

Apr 2023

I have stayed in a huge old furnished apartment smelling and not having heating for a huge price.

1.0

Feb 2023

This is the worst ever so claimed 5 star hotel…. I’ve to changed my room 4 times in the middle of the night, first night stayed already told them no telephone in my room (no room service!), lights flickering, corridor lights doesn’t even work, coming bk in the evening nothing changed, complained changed my room, which is exactly the same, went down to change my room again, this time the entire socket where u supposed to place the key card for electricity felt completely off… upgrade again to an ensuit for me… n no heater in the room… n it’s -10 outside!!! Plus it’s already 02:00am!!!! Ridiculous!!!!!

1.0

Jan 2023

This was my second visit to this hotel. The first time I stayed there, the receptionist at the front desk was rude. When she checked me in the room she sent me too was not even cleaned. This stay, I accidentally left my kindle. I went back after they told me it was found and the same rude receptionist from the first visits told me it was not there.

0.5

Dec 2022

No heating, when there is heating, the electricity goes down

5.0

Nov 2022

close to shopping and best of all the restaurants.

5.0

Oct 2022

OMG this hotel is freaking amazing! I love the breakfasts!!! I love the Italian restaurant and the Japanese gardens with ….black swans! For real? Black swans! Then the last day we found another garden next to the Japanese garden….what?! Nine peacocks….are you kidding me? Some were albino peacocks….what a fabulous place. I can’t wait to come back to Bulgaria just to stay here again.

5.0

Oct 2022

Really enjoyed my very short stay. Welcoming front desk staff, awesome gym, great breakfast and cool decor, like the Japanese Garden AND it’s close to the main part of town - I would really recommend this hotel for a business stay or a romantic getaway.

3.0

Oct 2022

Great location and lots of good dining on site. Friendly staff. However the hotel is quite old and the rooms are outdated. I was disappointed by the breakfast. Lots of options but food quality was poor. Definitely expected more from a 5 star hotel.

1.0

Oct 2022

Carpet in room stained, AC not working, terrible check in, overcharged for upgraded room but many issues inside. Mimi bar half stocked.

2.0

Sep 2022

I went to check in and the staff member asked me for my ID. I gave her my military ID, she scanned it and I guess the scan did not work and she asked me for another ID. I gave her my driver’s license. She scanned it and apparently the system did not take it either. So she asked for my passport. As a Soldier we don’t have to travel with passports we travel on our orders. So I told her I did not have a passport for her. She start yelling and arguing with me about the ID. I politely tell her that I have two IDs which is more than most Americans. I can not help that her system is not accepting them. She stated she would have to register me under her name but I had to get out first thing in the morning. I told her absolutely not and to get me the manager. Which she did not do. Eventually she gave me the key to the room. When I got to the room, the bed was unmade, urine was in the toilet and there was a cup of coffee there. I went back down to the desk and showed her pictures of the room she sent me too. She then gave me a new room key with a discount card for a massage. She never apologized for her behavior. The next morning I came down and requested and extension to stay in the room because my meeting was going to go over, the gentleman at the desk said I was good to stay until 2pm. Housekeeping shows up at noon and says they thought I checked out. So I just left. I would not recommend using this hotel unless you have a passport.

0.5

Sep 2022

Don’t even think to stay in this please not friendly personal the rooms are disgusting food is terrible it doesn’t work even one star stay away from this place I will upload some pictures to see what kind of conditions are the rooms. we wait I 2hr to check in… in the middle of the night we come back to the hotel we have to wait for hour and a half for someone to open the room. The key was not working. on the checkouts I have to wait another two hours because they told me that my booking was not complete and they want to charge me additional $150 I have to stay on the phone for hour and a half with Hotels.com and with the hotel representative the clear what’s happening in one that way they want the double charger.. all the hotel representatives Treat us like we going their home not in the hotel like we’re going there home without any notice to stay there. Complete disappointment disaster never go back to this place

1.0

Jul 2022

When me and my partner arrived in our room it looked liked it wasnt even clean our bathroom was filthy, the mini bar fridge was broken and also was disgusting, there was wine stains all over the floor as well as that i called reception to get a cleaner to come and clean the fridge and bathroom and they barely even did the job so me and my partner took it upon ourselves to clean the bathroom and fridge, personally think the whole house keeping side was just poor as an overall, in a hotel you usually get new towels we didnt get clean towels and the fact everything had an extra charge to it i personally wouldnt consider this as a 5* hotel and i would never pay the price for an “executive room” like this again, the breakfast was terrible all the food was dry and bland the only thing i could say that was decent was the orange juice.

2.0

Jun 2022

2.5

May 2022

overall i like the hotel parking is too expensive 30 BGN per day ! breakfast is good restaurants on site close to center i was upgraded with room due to the fact that i return

1.3

May 2022

overall i like the hotel parking is too expensive 30 BGN per day !breakfast is good restaurants on site close to center i was upgraded with room due to the fact that i return

1.0

Apr 2022

Keep your money out of hotel reception. My credit card was charged twice. An it was big story and takes long time to get reimbersment.

2.0

Apr 2022

Keep your money out of hotel reception. My credit card was charged twice. An it was big story and takes long time to get reimbersment.

2.0

Feb 2022

The hotel is good, on a good place, and is a lot of restaurant and bars in the hotel. The room is ok but they need to start rebuilding it.

2.5

Dec 2021

Fantastic hotel - my favourite preference every time I visit Sofia.

2.5

Dec 2021

The property was sparkling clean, staff was friendly, we had an awesome experience and will come back again!

2.5

Dec 2021

The property was sparkling clean, staff was friendly, we had an awesome experience and will come back again!

2.5

Nov 2021

Very nice hotel Beautiful Staff helpful Clean hotel Everything was fine

1.3

Nov 2021

Very nice hotel Beautiful Staff helpful Clean hotel Everything was fine

FAQs

How much does this hotel cost compared to others in Sofia?

The average price for a rental in Sofia is R 768 per night. This rental is R 1,233 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Marinela Sofia. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Marinela Sofia. Enjoy the water!

Is Hotel Marinela Sofia pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Marinela Sofia?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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3.4

Average(80 Reviews)

Hotel Alexander

Hotel Marinela Sofia

Hotel in Sofia

Reasons to book

About this hotel

Amenities

Map of Sofia

Nearby attractions

Available Rooms

Standard King Room

Junior Suite

Vice-Presidential Suite

Standard Twin Room

Presidential Suite

Hotel Marinela Sofia

Hotel in Sofia

Reasons to book

About this hotel

Amenities

Map of Sofia

Nearby attractions

Available Rooms

Standard King Room

Junior Suite

Vice-Presidential Suite

Standard Twin Room

Presidential Suite

Reviews

FAQs

How much does this hotel cost compared to others in Sofia?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Marinela Sofia pet friendly?

What amenities are available at Hotel Marinela Sofia?

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