Shangri-La Eros, New Delhi
4.5
Excellent(996 Reviews)Hotel in New Delhi
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Luxury hotel with 3 restaurants connected to a shopping center in New Delhi
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Shangri-La Eros, New Delhi offers 320 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Shangri-La Eros, New Delhi offers 320 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.
This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Garden
Map of New Delhi
Available Rooms
Deluxe Room, 1 King Bed
1 King • 291 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Horizon Deluxe, Room, 1 King Bed
1 King • 290 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Suite
1 King • 476 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Twin Beds
2 Single • 290 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Horizon Deluxe, Room, 2 Twin Beds
2 Single • 290 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.5
Excellent(996 Reviews)4.5
The best hotel I tried by far! The attention to detail is amazing.
4.5
Had great service on arrival and throughout the day but upon check out we constantly rang the reception and concierge to help us bring our luggage down but got no response so in the end had to come down and ask them. Upon check out the lady checking us out was very abrupt and made no apologies that no one answered our call and also was not courteous, she did not ask us how our stay was nor did we get a goodbye from her after check out was complete. This ruined an otherwise pleasant stay
4.5
Great hotel, it it is undergoing renovations at the moment. No pool, no gym, no spa and none of this was mentioned while making the booking. They will casually send you an email after the booking is complete and you are on your way. Best to avoid until renovations are done. Room service menu is extraordinarily expensive compared to most hotels in this league.
4.5
Really nice rooms. Excellent customer service.
4.5
Used to be my go to hotel in Delhi….Seems hotel is going through renovation and given lower floor and heard construction noise and hammering early morning and late afternoon Not comfortable stay and above reception promised beverages which were never delivered
4.5
The property has a top location and superb staff . The hotel rooms are very well appointed , and high class all the way . The club room lounge was absolutely outstanding and worth the cost . A special mention to the manager of the lounge , Amit sharma , and the staff for making me feel so welcome . A warm thank you !
4.5
Hotel is exceptional but the area is extremely bad. If you need to stay in old Delhi and meet with tour guides, this works well. However, might consider hotels in the newer part of town given tour guides will meet you wherever your hotel is - regardless of location of Delhi.
4.5
Amazing experience
4.5
Good stay
4.5
My favourite hotel in delhi.
Everything about it is is fantastic
4.5
A good location excellent room amenities better than some 5 star i Stay. Before wonderful spa.
4.5
The service was great. We really enjoyed the breakfast, there were a lot of options. Our room was cleaned daily by Jatendra who was friendly and ensured we had everything for a comfortable stay, We had drinks and snacks at the horizon lounge and Anjali really provided outstanding service.
4.5
VERY CLEAN.
4.5
over good
4.5
Location and the hotel is great.
4.5
It was a overall good experience
4.5
Excellent
4.5
Lovely stay, beautiful hotel
4.5
Great hotel with top class service all over!
4.5
It was an amazing experience, staff were so friendly and helpful which contributed to the experience. Will definitely be coming back.
4.5
The cx at the buffet
4.5
Very nice place!
4.5
The food option for Indians were not great. If you want European breakfast and American breakfast it’s great. Tons of options.
However, we leave the US for Delhi to have Indian food. The buffet is $20 plus tax per person. We hardly ate cause we wanted more veg Indian food.
Staff was great! The hotel itself is great very pleasing to the eye.
4.5
Just beautiful
4.5
Great
4.5
Just spent my first night in Delhi here. Approximately 35min from the airport. Friendly greeting and they took care of my bags to the room. Quick and easy checkin. Nice room with good standards. Very quiet aircondition. Small outdoor pool, and it's very noisy traffic behind the bushes/wall. Breakfast was excellent with top service and a lot to choose from. Highly recommended hotel.
4.5
The service, staff is excellent.
4.5
This is one of the best hotel properties we have stayed so far. Friendliness and Service of the hotel staff as well as the food and wine quality were outstanding.
4.5
Great Hotel with great helpful staff, and facilities
4.5
Fabulous hotel the staff really do after you!
4.5
Going in the winter time, you'd figure there would be some heating but there is none. It's freezing at night. There is an extra comforter in the closet but it smelled like it hadn't been washed in years. I couldn't use it.
I got electrocuted from the clothing iron because the wire was exposed from the cord near the plug. It happened twice because I didn't realize what it was the first time. Old clothing iron. My in-room safe broke twice and I had to call management two separate times because the batteries died out. Each time took 30 min of waiting.
The only good part was the buffet. Overall, this hotel is not 5 stars and doesn't live up to the name. The surrounding area is just a busy road with no sidewalk. It's not in a walkable area.
4.5
Great room, great complimentary amenities including a pool, outdoor jacuzzi, indoor jacuzzi, steam room, and sauna. Cafe next to the lobby was Mister Chai, a little pricey but great cup of tea. Had a restaurant on site, Shang Palace, delicious chinese food. Had breakfast daily on site at Tamra, solid breakfast. Even got a massage at the spa, Chi, and really enjoyed it.
4.5
Hotel Erik was great . However when we went to the grappa bar…ordered things of menu that were not available ie Tap Beer and Chardonnay…. We expected better of this standard this hotel was supposed to be and was charging
4.5
it was a very good experience . the staff was very helpful. The hotel was clean and upto the standard expected.
4.5
Room was very comfortable and the Executive Room was worth the money
4.5
We have been always a fan of Shangri-la, but this experience at Delhi completely changed that, we will never stay at a Shangri-la again. We arrived almost 11pm, exhausted, the front door staff “ordered” us to scan our luggage, it felt that we are passing an airport security check, then at the front desk, we were told that our executive suite (for which we paid for USD $500 per night and on Ecpedia site advertised “Sleep 5”) can only have two adults; they surcharged us our 18 year old child, when we showed to them what Expedia site said, they blamed on Expedia for false advertisement. I subsequently asked them to write a letter so that we can show to Expedia, they then backed out from their story. Also when one of our friend questioned the need to scan every passport including the minors, the front desk manager threatened not giving us any room (leaving us to the street)
4.5
It was an amazing stay. My pickup and airport drop off was easy.
I would definitely stay at the Shangri La again!
4.5
Very disappointing both in service and quality of the food. Given the premium pricing, I would not recommend this hotel at all.
4.5
Pros: clean, amazing breakfast. Flexible and allowed us to reduce one night of our stay.
Cons: staff is friendly but not competent. They sold us an upgrade only to realize a day later it wasn’t available for our entire stay and we had to change rooms in between. Hotels seems to think it is ok to run telemarketing campaigns for restaurant bookings. It was very annoying to get calls in the afternoon when our kids were sleeping.
4.5
Exceptional service.
FAQs
How much does this hotel cost compared to others in New Delhi?
The average price for a rental in New Delhi is R 704 per night. This rental is R 3,500 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Shangri-La Eros, New Delhi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Shangri-La Eros, New Delhi. Enjoy the water!
Is Shangri-La Eros, New Delhi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shangri-La Eros, New Delhi?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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