Best Western Plus Newport News Inn & Suites

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

3.9

Good(1,047 Reviews)

Hotel in Newport News, VA

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Newport News hotel in Central Newport News with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a spa tub and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Plus Newport News Inn & Suites offers 65 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Newport News, VA

Nearby attractions

Norfolk Botanical Garden

35.2 mi

Busch Gardens Williamsburg

Available Rooms

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King • 204 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

2 Double • 200 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen • 200 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 King • 200 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 King • 200 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

RRRR

Best Western Plus Newport News Inn & Suites

RRRR

3.9

Good(1,047 Reviews)

Hotel in Newport News, VA

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Newport News, VA

Nearby attractions

Norfolk Botanical Garden

35.2 mi

Busch Gardens Williamsburg

Available Rooms

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King • 204 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

2 Double • 200 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen • 200 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 King • 200 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 King • 200 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

3.9

Good(1,047 Reviews)

3.9

Oct 2024

Once we walked in the AC didn’t work. Called the front desk and she looked overwhelmed only one person at the front. There was a blood stain on the sheets I’m assuming period blood. Sheet was washed just stain didn’t come out. Stains on the carpet. Shower has mold and the floor was dirty and nasty.

3.9

Oct 2024

The hotel looks nice from the outside, but it ends there. It seems that no day to day maintenance done. Everything was very run down. Our room had multiple things wrong - heater smelt when running, clock was not working, the phone did not have a cord to the handset, and the remote did not work the tv. So we moved rooms. Then the next room the water would not stop running in the shower. Finally we got a third room which was ok. Other issues included a very lack-lustre breakfast. 2 of the 3 pieces of work out equipment had their cords cut and therefore could not be used. What little staff that was there did try to help but it was clear that there was skelton staff. I get that there is perhaps less travel going on and some hotels are having a tough go, but some basic maintenance should still be upheld.

3.9

Oct 2024

Door handle fell off when we entered the room. They could not fix it but the deadbolt was functional. The fan in the bathroom is a bit loud. The hot water was barely hot enough on a Saturday morning. Breakfast was ok but someone cooking biscuits set off the fire alarm and the biscuits we were offered while not burned were overdone.

3.9

Oct 2024

Fantastic, the front desk attendant the house keeping staff was very nice. Got the floor I had requested without issue.

3.9

Oct 2024

Not much to say but it was a very good stay!

3.9

Oct 2024

Check in took a few extra minutes, not really sure why. Desk clerk was friendly, helpful. Didn't notice until next day the remote had a broken button, usable barely. Did get it replaced. Sink faucet was difficult to use, handle was very loose. Bath faucet was stuck, unable to properly use.

3.9

Sep 2024

We travel with our dog. Very clean and convenient for dog families. It’s only a 1-night stay, but we have made this our go-to place on the way to the OBX.

3.9

Aug 2024

The hotel room was dirty and it was stinking. I went to the front desk to get help and was told they could not help me because I booked thru a third party. I called the third party and got hung up on 6 tines. I asked them to clean the room they could not. It was horrible

3.9

Aug 2024

The water did not shut off in the tub/shower, it ran a constant stream of hot water. The are conditioner leaked in the room, saturating the carpet. We had to get 6 towels every night to put on the floor to absorb some of it, and wear shoes to walk on them. The staff knew about the tub and leak from the AC, so therefore maybe the room should not have been booked until those things were repaired. They had no other room to offer. The TV remote did not work. The beds were comfortable and the staff was very friendly, they were the saving grace.

3.9

Aug 2024

This is a very good hotel but a bit dated and worn down. The hotel is frequently booked up and the wear and tear is showing. We got the suite and it was nice and spacious. The room had a musty smell when we cane in each time that faded away. The bathroom needs up dating and the remote didnt work. Toilet had to be flushed twice. I feel like with the worn down state of the hotel that it needs to be rennovated and they are charging a bit too much for now.

3.9

Aug 2024

Decent hotel and clean. Could use updating. There is daily housekeeping but they never seemed to give me enough toilet paper or soap so I had to keep asking. Breakfast was ok. Some hot stuff each day. Loved this new pancake machine. I didn’t love being there at night alone and my room was near the ice machine and was pretty loud when no one using it.

3.9

Aug 2024

No WiFi which isn’t the funnest with two kids. The front desk lady at arrival was so nice the next morning at breakfast you couldn’t get assistance and she was not So friendly. The bed was comfy. Pool needs to be cleaned.

3.9

Aug 2024

The outside trash can was always overflowing

3.9

Aug 2024

Breakfast, two thumbs down, they had a menu but it meant nothing. The quality of the food wasn’t that great and the pancake machine was broken and not acting properly throughout most of my stay. They’ve tried to renovate the property but the wet floor sign was in the elevator the entire time I was there. Some of the plaster was flaking off the half wall and the bed wasn’t very comfortable. Five stars for cleaning the room each day I was there. There are a lot of hotels that no longer do that. It did have a pool and workout room and situated close to a lot of shops and dining options. The parking lot can get pretty full later in the night but I was able to park throughout my three day stay. The water pressure was good but didn’t get hot enough for me and I killed a couple of spiders. The price point was okay but I, personally, will opt to find another hotel for the next visit to the Hampton area.

3.9

Aug 2024

Old...musty and damp

3.9

Aug 2024

Overall very nice. The TV remote in the room was broken and the air quality in the fitness room was poor. Otherwise, I enjoyed my stay. Very large room.

3.9

Aug 2024

The staff was helpful and friendly.

3.9

Jul 2024

Staff was very friendly and helpful. But the room was dreadful. AC didn't work, dirty, and the beds were some of the worst I've ever slept on. Will not stay here again.

3.9

Jul 2024

The room was nasty

3.9

Jul 2024

Upon arrival Diamond greeted us with a warm smile and a hello. We had trouble opening the door to our room because it only opened maybe 1 inch and got stuck, i had throw my hip into it to get it to open. The door opened up to about 12 inches and got caught on the carpet. The room had a strange smell and the carpet was sticky. When we unfolded the sofa bed there we stains all over the bed. Somone set the alarm clock in the room to go off at 12am(midnight) that pissed me off. We returned at about 1030pm and fell asleep just before the alarm went off!! The ad says full breakfast, guess i should have done more research. Powdered eggs, pork sausage and potates were the only hot items. Other best westerns we have stayed at offered waffles, pancakes, bacon, ready made grits and oatmeal.

3.9

Jul 2024

Staff were excellent. While some amenities were dated, it was evident they take pride in their facility & do what they can to make their guests smile. Breakfast, for example, even included not just coffee, but a cappuccino maker. Fresh pancakes. Hot eggs & sausage that were safe for my gluten issues - and even salsa & cheese toppings ready! We had booked a room with 2 queens through a third party. The 2 queens were a major deciding factor for 4 of us. When we arrived they gave us 2 doubles. It's unclear where in the process it broke down, but when I showed them verification of the 2 queens, they were very diligent in finding a resolution. While hotels.com helped, I believe MOST of the credit goes to the staff at the Best Western. While I'm sure they can't always do this, they gave us an additional room at no additional cost. Great breakfast. Many extra that go above & beyond. Cappuccino machine. Freshly made pancakes. Extra chilled water. Special creamer. Half a dozen toppings for oatmeal. Free parking & well lit. Double beds VERY comfortable. King was too firm for my preference. Decent water pressure in the showers. Spacious rooms. The free toiletries smelled great. In every aspect they could, they gave little extras to heighten the experience. Highly, highly recommend this Best Western.

3.9

Jul 2024

The business side is being neglected. The front desk chair was cracked and ripped. The pull out bed had no sheets. When I asked for some, I was given one sheet and a blanket that was only 2' wide. Breakfast wasn't fully set out, so I kept having to ask or find things. The staff had no name tags, so I didn't realize the two ladies talking on the couch were the front desk personnel.

3.9

Jul 2024

We stayed at this hotel because it was Saturday night and prices were highway other hotels. This hotel allows pets and there was a dog barking until almost midnight. The room had a slight smoke smell. The beds were good. The TV Control had seen better days. It work for the night.

3.9

Jul 2024

It wasn’t terrible for a night but like we would not go back honestly. We found a dead roach in our sheets and everything was just like slightly damp and the room was soooo effing musty we had to bring in febreeze from our car it was BAD. But like again for a single night it wasn’t the worst place I’ve ever stayed. Definitely a hotel I would lift the sheets at to check for bedbugs (they did not have any but if you stay I’d still check—you can never be too safe). Staff and location was the saving grace of this hotel.

3.9

Jul 2024

The hotel was low end bathroom door didn't close and the room smelled bad like stall smoke

3.9

Jul 2024

Great!

3.9

Jul 2024

Great stay!! Will be back soon!!

3.9

Jul 2024

I had a lovely stay. Staff was very friendly and nice. I would definitely recommend.

3.9

Jul 2024

I stayed for a week, everything was good.

3.9

Jul 2024

I usually do not write reviews but had to got this stay. I only booked the hotel because of the rating however that was overly inflated. Breakfast was mediocre. Elevator made a loud noise going up and down and on the third day was broken so had to. Sorry my bags downstairs by myself. There was a drunk lady sleeping on the third floor chat by the elevator and kept harassing people as they got off and on. There was black mold in the shower, stains in the carpet and the toilet wouldn’t flush. When I arrived to the hotel I had to wait 15 minutes to check in as the employee was in the front smoking a cigarette and chatting on her phone. Not a great experience at all

3.9

Jun 2024

Hotel was clean except for the pool area. There was trash and beer bottle caps all over the ground and on tables. The trash can was overflowing and the area smelled of trash. I took my daughter and left due to the condition of the area i didn’t trust the pool was clean.

3.9

Jun 2024

Great hotel! It was, however, difficult to get help at the front desk as the girl was preoccupied with her boyfriend.

3.9

Jun 2024

It was convenient, clean and the staff was helpful.

3.9

Jun 2024

The toilet seat was broken in the bathroom and limited hot water at sink. Ice machine out of order on our floor. Noise from people come in and out front entrance. Lied to about being charge for one night, second night in dispute ! Never staying at a Best Western again !

3.9

Jun 2024

I only booked because I thought it had good recent reviews and it was a good deal at the time. Our room had a strong smell when you first walked in. Even my 6 year old complained and was uncomfortable! We were supposed to stay for 2 nights but ended up checking out early and booked another hotel because It bothered our sinuses and allergies so bad to the point where we couldn’t breathe. It was like an old dirty smell. The beds weren’t that clean either. We asked to speak to the manager while getting our refund and he refused to come out. The woman (sorry forgot your name) who checked us in was a delight and her customer service was the only good thing about the experience in the hotel.

3.9

Jun 2024

This property I would recommend and stay again

3.9

Jun 2024

Only reason I have 2 and not 1 star is because the staff was very nice and respectful. When I walked in room the air was hot and thick (because ac unit is partially outside and seem like it was half ac & half outside air) Room very outdated and OLD stains everywhere including the wash cloth used. Big hole in the shower wall at top. Breakfast was weak and stations was a mess. Never again.

3.9

Jun 2024

Our initial room had a nonworking AC unit, so we were put in another room. However the AC ran all night at the "coolest" setting but it never seemed to get cool enough. Facilities are very outdated. Some missing lightbulbs, had to go get batteries for our remote.

3.9

Jun 2024

Overall, the rating was accurate and I would stay here again. Thanks.

3.9

Jun 2024

Room was nice although there were signs of age inhe bathroom and carpet.

FAQs

How much does this hotel cost compared to others in Newport News?

The average price for a rental in Newport News is R 2,003 per night. This rental is R 253 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Plus Newport News Inn & Suites. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Plus Newport News Inn & Suites. Enjoy the water!

Is Best Western Plus Newport News Inn & Suites pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Plus Newport News Inn & Suites?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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3star

1 sofa bed, 2 queen beds

Pool · Kitchen or Kitchenette · Air conditioner

This inviting Hotel in Newport News can fit your needs for many types of vacations, at R 1,768 per night.

RRRR

Best Western Plus Newport News Inn & Suites

Hotel in Newport News, VA

Reasons to book

About this hotel

Amenities

Map of Newport News, VA

Nearby attractions

Available Rooms

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Best Western Plus Newport News Inn & Suites

Hotel in Newport News, VA

Reasons to book

About this hotel

Amenities

Map of Newport News, VA

Nearby attractions

Available Rooms

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Reviews

FAQs

How much does this hotel cost compared to others in Newport News?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Plus Newport News Inn & Suites pet friendly?

What amenities are available at Best Western Plus Newport News Inn & Suites?

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