Hotel Sierra Resort Hakuba
Hotel in Hakuba
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Hotel with 2 restaurants, near Tsugaike Ski Resort
This smoke-free hotel features 2 restaurants, a seasonal outdoor pool, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.
Hotel Sierra Resort Hakuba offers 74 accommodations with DVD players and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and toilets with an electronic bidet.
Recreational amenities at the hotel include a seasonal outdoor pool.
This smoke-free hotel features 2 restaurants, a seasonal outdoor pool, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.
Hotel Sierra Resort Hakuba offers 74 accommodations with DVD players and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and toilets with an electronic bidet.
This Hakuba hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Garden
Family friendly
Map of Hakuba
Available Rooms
Grand Twin Room, Non Smoking
2 Single • 344 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Grand Double Room, Non Smoking
1 King • 344 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, Non Smoking
4 Single • 559 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed)
4 Single • 1 Sofa • 559 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
10.0 / 10.0
We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are available through the day. Nothing can be better than enjoying private onsen after a day of skiing. Lovelies stuff. We will definitely be back!
10.0 / 10.0
Great property, staff and experience
10.0 / 10.0
Nice scenic location. Great service, complementary food and drink option throughout the day. Great private onsens as well.
8.0 / 10.0
Serene environment with unexpected services like complimentary beverages and snacks at the lounge and lobby
10.0 / 10.0
The shuttle bus that stops at Sierra is limited, but is enough. Overall experience is very good, much better than other places I stayed at Hakuba.
4.0 / 10.0
Very Nice resort with 3 (different) private Onsen hotspring baths and 1 public. Breakfast and dinner were all ok, the rooms are spacious, but too few closets. There was a lounge with free drinks, coffee, tea and snacks and an entertainment room with darts and pool table.
The entertainment room, where many guests want to spend some relaxing time after a long day skiing was however closed from 17-22 when people want to enjoy it. We had dinner once at the resort and it was really good,
10.0 / 10.0
My partner and I were absolutely blown away when we arrived at this property in the middle of a snow season. I can’t even describe it beauty.
Everything was conveniently, with a light lunch/dinner provided at no charge. It was so nice to come home from a day at the slopes and eat amazing warm food! They also provide afternoon tea with wine, where you can overlook a gorgeous view. Complimentary private onsens was another highlight. The rooms were spacious, very clean and had heated floors. Transport to town and ski resorts was so easy, as was hitting ski gear. We will definitely be back!
10.0 / 10.0
Beautiful property. Wonderful breakfast and Onsen. Inccredibly relaxing.
5.0 / 10.0
Everything is perfect. One of the best hotels I have been visited!
10.0 / 10.0
We had a wonderful time! The property is beautiful and the bus is easy to get to dinner and back. We struggled with the room being a bit hot but overall would stay again.
10.0 / 10.0
A great place to stay. The shuttle to the door, close proximity to the snowfields, onsen when we returned from a day on the snow, welcome drinks each day, a hot soup or curry available on return and friendly staff who were very helpful made our stay outstanding. Definitely recommend.
10.0 / 10.0
Fantastic property, quaint feeling, great amenities. The room is a bit dated and pillows and bed is rock solid hard. But the hotel has many other qualities that make up. The view of the natural surroundings is amazing. The Onsen private and non private was great. Staff tried really hard to make the best stay possible. Was nice to have a tea lounge to sit in daily, unlimited natural water and apple juice and some hot wine. They have a light snack canteen, that free until 8pm, at this point what’s the need for a convenience store everything is at your fingertips here. I had a great stay and can’t wait to come back again.
10.0 / 10.0
Best ski hotel I ever stayed. Every staff we encountered are warm and friendly. Private Onsen and breakfast is awesome as well. Tons of complimentary food/snacks/drinks across the property. 10/10 best experience.
8.0 / 10.0
Really loved the incredibly welcoming and hospitable staff at the hotel who went out of their way to make us feel at home and make the stay as enjoyable as possible. Although the rooms are basic, the rest of the hotel has every modern comfort. The big downside is the location - the hotel is miles from the town so you're reliant upon taxis ($40 each way to dinner) and infrequent shuttle buses to the snow fields and town. This really made it very limiting so we mostly dined at the hotel restaurant as it was much easier than trying to wait for infrequent scheduled shuttles. The French fixed menu was excellent every time - with impeccable service. However, surprisingly both the service and quality of the Western a-la-carte menu (at the same restaurant) was much much lower and quite disappointing. Overall I enjoyed the hotel but would likely pick another next time simply due to the inconvenience of the location. If the frequency of the shuttle buses were doubled, that might encourage me to return. Either way, I'd like to pass on my sincere thanks to the staff for being so friendly and making the stay very enjoyable.
10.0 / 10.0
Low density, comfortable and relaxing environment
10.0 / 10.0
Great place to relax. My limited Japanese was not an issue with the English speaking staff. Went without a car but the free shuttle was awesome, was still able to get to town and back with no issues. The private onsens were amazing, and relaxing. The food was amazing! Lastly, the staff was the topping to the cake as I felt they were extremely accommodating and helpful, they made sure it was a stress free getaway.
4.0 / 10.0
This place is extremely relaxing. The surrounding is sublime and the onsen is one of the best I’ve seen. They pay kind attention to extras like free wine in the relaxing area and access to free small food items throughout the day for hungry guests.But it’s expensive. And for the expense I don’t think the room matches. It’s outdated and smells funky. Also the breakfast is okay, but does not vary by a single item on any day.Would I stay here again? Yes... as I was relaxed upon fully leaving. Would I give it 5?stars? Not unless they upgraded the rooms and breakfast
8.0 / 10.0
This place is extremely relaxing. The surrounding is sublime and the onsen is one of the best I’ve seen. They pay kind attention to extras like free wine in the relaxing area and access to free small food items throughout the day for hungry guests.
But it’s expensive. And for the expense I don’t think the room matches. It’s outdated and smells funky. Also the breakfast is okay, but does not vary by a single item on any day.
Would I stay here again? Yes... as I was relaxed upon fully leaving. Would I give it 5?stars? Not unless they upgraded the rooms and breakfast
4.0 / 10.0
Enjoyable stay with good service and amenities. We stayed for the snow season and the shuttle bus to and from the nearby train station on arrival and departure was welcome. The on-site ski gear hire was fantastic and handy. The room was modest, and adequate however, the curtains were thin and left sunlight filtering through early in the morning.
Onsite restaurants were good as well as well as the nearby restaurant recommendations
2.0 / 10.0
Enjoyable stay with good service and amenities. We stayed for the snow season and the shuttle bus to and from the nearby train station on arrival and departure was welcome. The on-site ski gear hire was fantastic and handy. The room was modest, and adequate however, the curtains were thin and left sunlight filtering through early in the morning. Onsite restaurants were good as well as well as the nearby restaurant recommendations
5.0 / 10.0
Beautiful hotel, excellent service all staff very helpful!
2.5 / 10.0
Great well keot facility
5.0 / 10.0
Great well keot facility
5.0 / 10.0
Excellent touches: lobby reception wine and simple Japanese afternoon snacks of curry, oden, and miso soup to be enjoyed on the outside patio after a full day of skiiing, lovely picturesque views from main areas of the lobby, fantastic and spacious indoor and outdoor onsen with chilled coffee chocolate milk available after the onsen, convenient storage house for skis and excellent punctual shuttle service. The breakfast selection was good and the private label Sierra jam of two flavors was incredible. Great access to a washer and dryer. The In House Japanese restaurant was delicious. Housekeeping did an excellent job. The only improvement I would mention is that our junior suite furnishings could use a refreshing. Otherwise the hotel is charming and had easy access to all the onsite amenities. The location is not within walking distance to any minimarts but there were enough offerings at the hotel.
2.5 / 10.0
Excellent touches: lobby reception wine and simple Japanese afternoon snacks of curry, oden, and miso soup to be enjoyed on the outside patio after a full day of skiiing, lovely picturesque views from main areas of the lobby, fantastic and spacious indoor and outdoor onsen with chilled coffee chocolate milk available after the onsen, convenient storage house for skis and excellent punctual shuttle service. The breakfast selection was good and the private label Sierra jam of two flavors was incredible. Great access to a washer and dryer. The In House Japanese restaurant was delicious. Housekeeping did an excellent job. The only improvement I would mention is that our junior suite furnishings could use a refreshing. Otherwise the hotel is charming and had easy access to all the onsite amenities. The location is not within walking distance to any minimarts but there were enough offerings at the hotel.
10.0 / 10.0
Highly recommended! The resort was absolutely beautiful. It was really large with many segregated areas for tea/coffee, fireplaces, onsens, games rooms and the large garden area outside. The staff were so nice and helpful, they even went out of their way to drop us to a few places that weren’t on their included shuttle locations. After 4 nights, we didn’t want to leave!
10.0 / 10.0
Carpet is filled with a smell.
4.0 / 10.0
Great hotel , fab hot springs , noisy frogs 🐸
2.0 / 10.0
Great hotel , fab hot springs , noisy frogs
5.0 / 10.0
Very lovely hotel.... third time back here .... will be back soon.
2.5 / 10.0
The front desk workers at the resort tried very hard to accommodate requests to make dining reservations as well as answer the many questions we had. There were so many things that were provided by the resort- a delicious Japanese buffet breakfast, hot soup and food for much of the day, wine & sake in the evening, and ochazuke & cup of noodles at night. Everyone there was pleasant and helpful.
5.0 / 10.0
The front desk workers at the resort tried very hard to accommodate requests to make dining reservations as well as answer the many questions we had. There were so many things that were provided by the resort- a delicious Japanese buffet breakfast, hot soup and food for much of the day, wine & sake in the evening, and ochazuke & cup of noodles at night. Everyone there was pleasant and helpful.
5.0 / 10.0
Fantastic hotel, free wine and snacks were a huge plus. Also the bus service direct from hotel lobby to all the ski slopes was super convenient. As was ski rental and discounted ski passes available on the premises
5.0 / 10.0
Except for the leaking at the bottom of the basin, we can't find anything that we are not happy. We will be back for sure.
2.0 / 10.0
Great service as expected from Japan and wonderful hotel. However, our bath towels were taken and not replaced, and the dining on site could be better.
5.0 / 10.0
Nothing is too difficult for the staff. Facilities is fantastic.Will definitely come back again.
5.0 / 10.0
Nothing is too difficult for the staff. Facilities is fantastic.
Will definitely come back again.
5.0 / 10.0
From the friendly pickup at Hakuba Station to the shuttle back at the end of our stay, Sierra staff were warm and helpful. The Resort does all the little things you didn’t think of to make your stay perfect. Enormous windows in every direction take advantage of the beautiful views, large, comfortable warm rooms feel like home, classy onsen, complimentary wine in the lounge, hot meals on return from the slopes - they think of it all. If only the clientele treated the hotel with the same respect. Evenings in the hotel were like feeding time at the zoo, with out of control families treating the place like a playground, leaving a trail of destruction in their wake. Reliable transfers to the ski resorts, although it’s about an hour to Goryu / Hakuba47; big discounts on lift tickets bought at the hotel; gear rental on site, with well planned gear storage. Would love to come back!
5.0 / 10.0
Amazing time at this hotel, the staff took care of our every need and it had everything. Complimentary wine throughout the day, shuttle service to anywhere in Hakuba, ability to rent equipment on site for reasonable prices, and top tier Onsens both private and public.
5.0 / 10.0
Amazing time at this hotel, the staff took care of our every need and it had everything. Complimentary wine throughout the day, shuttle service to anywhere in Hakuba, ability to rent equipment on site for reasonable prices, and top tier Onsens both private and public.
FAQs
How much does this hotel cost compared to others in Hakuba?
The average price for a rental in Hakuba is R 4,555 per night. This rental is R 4,948 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Sierra Resort Hakuba. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Sierra Resort Hakuba. Enjoy the water!
Is Hotel Sierra Resort Hakuba pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Sierra Resort Hakuba?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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