DoubleTree by Hilton Richmond Airport
4.1
Excellent(638 Reviews)Hotel in Sandston, VA
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel in Sandston with airport shuttle service and area shuttle service
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. An airport shuttle is free. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas.
DoubleTree by Hilton Richmond Airport offers 143 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. An airport shuttle is free. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas.
DoubleTree by Hilton Richmond Airport offers 143 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Sandston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Laundry
Gym or Fitness Center
Map of Sandston, VA
Available Rooms
Room, 1 King Bed
1 King • 498 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
1 King • 498 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)
1 King • 498 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds
2 Queen • 463 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
2 Queen • 463 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.1
Excellent(638 Reviews)4.1
Definitely not a 3 star hotel . 2 stars at best.
Halls were dirty, elevators dirty. 2 Oreo cookies were smashed on floor in front of lobby elevators for 2 days and were not cleaned up. No one took incentive to clean up. Very disappointing.
4.1
Please note that you have to pay for parking.
4.1
Stop over
4.1
Quick check in, nice location and clean room
4.1
The bathroom was dirty. The towels had hair on them and the toilet seat was visibly dirty. It was clear that the room had not been properly cleaned before we arrived.
4.1
Wonderful
Julyana was very helpful
4.1
It was a really wonderful experenis in the hotel I really enjoyed of how clean it was and helpful the people where but the only dislike I didn’t like was that it didn’t have a freezer to keep the things cold and sold overall I really enjoyed the stay in the hotel.
4.1
The original young Lady, that Was checking us in was really cordial and sweet but when Brittany took over we were giving attitude and rudeness. The elevators were not working so we had to go through the kitchen and laundry room to get to the service elevator to get to the fourth floor.
4.1
The carpet had three big stains on carpet, paint in bathroom was peeling, and toilet seat missing support pad.
4.1
My check in experience was just ok. Hospitality management requires your check in people at the front desk to greet people to make them feel welcome. Maybe she was having a bad day. Either way the welcome could have been a little more friendlier. The property and rooms were well kept. I would definitely stay again while visiting family in the area
4.1
The lobby and the bar area were nice. Our room was clean and comfortable. It would be nice if the air conditioner didn’t sound like a truck running through the room. Also, I do love a makeup mirror in the bathroom but ours was broken.
I would stay again as it was clean and the restaurant staff were great!
4.1
Nice, basic new hotel.
4.1
Everything thing was good and I would stay again
4.1
Staff was sooooo friendly and accomodating. We will be staying there again on our next visit.
4.1
Not Hilton standards
4.1
Clean property with convenient parking
4.1
The highlight of my visit was the delicious breakfast prepared by the chef and the amazing customer service from the food and beverage manager. Highly recommend!
4.1
I was charged with parking even though on website it says parking includes, the front desk staff was not friendly.
4.1
Check in was excellent,
room and bedding was clean but the shower 🚿 dirt and or mold all around the bottom.
4.1
Everything was great!
4.1
Clean friendly animal friendly
4.1
Everything was fine except the $10 parking fee just to park at the hotel. I think that is nuts.
4.1
Great
4.1
With so many hotel options, I decided on this one because of previous stays in different cities AND their warm cookie at check in. This Richmond DoubleTree sucks. Now that I have a family and traveling with kids, my lil boy is past the play pen stage but sleeps in a crib at home. I decided to ask for a crib-I placed it in comments and called the next day. The front desk staff was adamant that since Covid there are none. I decided to call back for a manager, was sent to her voicemail and to this day I have not received a return call. Later that day I decided to wait for shift change to request one. Lo and behold, the staff member not only called the same manager I left a vmail for, he also called housekeeping and called back with good news- they’ll have one at check in. Well, husband went to check in while I settled the kids for Thanksgiving at grandma’s 10 mins away. He calls and says there’s no. Crib, front desk said there hasn’t been any since Covid and was curious who said they’ll be a crib. I gave the employees name and was told he doesn’t work there. Now I’m fuming and trying to keep my composure around in laws and my children. We have 2 kids with us and one King size bed-no bueno. He calls back 20 mins to say he was told to check the room for a crib. The crib was in the room. When we got there around 9pm, the bathroom smelled like rotten eggs and the base board was separated from the wall! AND no cookie at check in or check out the next day. Plus a closed kitchen!
4.1
I would like to hear from corporate. My room was very cold and even when setting the thermostat up to 85 the room did not get warm. The telephone did not have a dial tone so I had to use my cell to call the front desk. The TV remote would not allow you to adjust the volume, so the tv coujd not be watch with out being very loud.
4.1
We need a refund; we booked this on website, paid, and when we got to hotel they told us they were all booked and we had no room. . …. And I noticed we were charged twice!!! I had called and I was told that all parties (the hotel and Hotels.com)will see that we didn’t get checked in so we wouldn’t be charged… but not so! Still waiting for this to get resolved.
4.1
Clean, comfortable accommodations with a good on-site restaurant. Would recommend.
4.1
Good
4.1
Great place withing reasonable price very close to all amenities.
4.1
DoubleTree by Hilton never disappoints . Hotel was great and front desk staff were amazing!!!
4.1
The staff at this hotel are truly amazing. Just about every person we interacted with was very helpful - Front desk, breakfast staff, shuttle drivers etc. We needed assistance during our stay and they never failed to deliver.
4.1
Great customer service at check in and very clean.
4.1
Needs better signage.
4.1
It was good
4.1
Is cleaning
4.1
Could not provide a receipt at checkout to verify that we were not charged for breakfast when we paid the " added breakfast" rate but had to still sign tickets each morning .
4.1
It was nice.
4.1
I chose this hotel because it was close to the airport and offered food and a bar nightly. I arrived to find that there was no food or bar on Sunday. Both my sink and tub dripped and the carpet was dirty.
4.1
I was impressed by the overall cleanliness of my room, in particular the bathroom
4.1
Came into to town for our daughter’s All-State Choir concert. After having had a nightmare of experience at another hotel we ended up here. The experience was total different. The breakfast service was great. Ladies were so welcoming.
It was clean and welcoming.
FAQs
How much does this hotel cost compared to others in Sandston?
The average price for a rental in Sandston is R 1,426 per night. This rental is R 1,479 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Richmond Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Richmond Airport. Enjoy the water!
Is DoubleTree by Hilton Richmond Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Richmond Airport?
We found 5 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, laundry, and gym or fitness center.
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