Hampton Inn & Suites Austin - Lakeway
Hotel in Lakeway, TX
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel in Lakeway with free breakfast and a 24-hour front desk
An outdoor pool, a business center, and dry cleaning are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Hampton Inn & Suites Austin - Lakeway offers 70 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided.
Recreational amenities at the hotel include an outdoor pool.
An outdoor pool, a business center, and dry cleaning are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Hampton Inn & Suites Austin - Lakeway offers 70 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Lakeway, TX
Available Rooms
Studio Suite, 1 King Bed, Non Smoking
1 King • 350 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking
1 King • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking (Whirlpool)
1 King • 300 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Non Smoking
2 Queen • 300 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 2 Queen Beds, Non Smoking
2 Queen • 350 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.0
Convenient location. Quiet setting. Exercise room not in service. Great staff. Hotel carpets stained and showing their age.
5.0
My stay was good. The room was clean and quiet. I arrived about an hour early, and they were able to accommodate me without notice.
I felt it was a good value for the area.
8.0
Hvac outside was very
Noisy.
4.0
The staff was extremely rude and acted as if it was a bother to help you.
10.0
The hotel was a little dated , but very clean. The staff was very courteous. Taryn was an excellent host. She informed us of the benefits of the Hilton Honors program and provided a lot of helpful suggestions for things to do!
10.0
It was clean, neat and reasonably priced.
2.0
We've booked at Hampton InnSuiteAustinLakeway since 2/29/24 for1 night on5/25/24 when we arrived at the hotel the guy at the front desk said they couldn't find our itinerary number,I showed my# at the Expedia website and the email from hotel sent to me 1 day before to check in online and asked him to explain it so I could understand, he texted back and forth to his boss for a while and then said sorry it was last time I gave a bad review to them then they cancel my reservation?this is my first time in Austin and booked a hotel with them, they can't do that with the client because that reason?I wish I could record our entire conversation as evidence,I think the hotel has cameras that record video. because they felt that we were Asian people who didn't understand much English so they could say whatever they wanted and treat us like that. They wanted us to leave in the middle of the night without a satisfactory solution other than saying sorry we were full and the surrounding hotels were also full, if I was not satisfied with their solution, either I contact Expedia or call the police!!! We were tired, hungry, and angry, and we couldn't find Expedia's customer service number It was a terrible evening to start our visit to Austin. After spending 1 hour contacting Expedia we got the room at Moutain Star 5 minutes away, we had to endure and go through a period of pressure and fatigue!!! it's so sad because we don't know whose fault it is and why what happened to us,our trip unhappy
8.0
Nice quiet room, comfortable bed, and great breakfast.
6.0
1st. The air conditioner was not strong enough. It was always too warm. We would lower it, but it was not enough because in a while it would get hot again. it would turn off too soon.
2nd. The shower was extremely hot and it was difficult to adjust it to get cold water again. we were not able to get a good and comfortable shower. We did complaint to the receptionist, but the next morning it was the same. Nothing was done to correct the problem.
3rd . The breakfast menu needs to be improved. For example, the scrambled eggs needed some sides like onions, tomatoes, or some type of salsa. The omelettes were tasteless, some other ingredients besides cheese would have been better tasting. Vegetable sides would have been good. The boiled eggs could have been peeled. The coffee was very good.
Sorry about this complaint, but we feel we had to say something.
8.0
Great service, clean comfortable rooms. Lobby and hall ways were very hot and stuffy!
5.0
This was my second stay at this hotel and both times I really enjoyed it.
10.0
Very nice place for a weekend trip.
10.0
I've stayed here several times when my a/c is out at my apartment. It is comfortable and close to home, however, I do always bring my own sheets & pillow because they use sheets that are polyester or microfiber, which will make you sweat at night.
1.0
I had to cancel the last two nights because of surgery. Hampton Inn indicated they were going to charge for one night I didn’t stay and refund me for the third. I have not received the third night refund. After another medical procedure this Friday I will see if Hampton is still unwilling to refund me for two nights paid? If this gets declined I will never stay at Hampton again and I will let my family members to stay away from Hampton and to all of my friends the same.
3.0
When we arrived, the elevator was broken and someone was stuck on it. For the two of us, we got one decent towel so I requested new ones and they gave us the kind you step on to get out of the shower, which definitely did not suffice. Also, the tables in the breakfast area were sticky.
8.0
Location
10.0
Clean, quite, breakfast was good, good location, and staff was nice
6.0
We have stayed here before and it was phenomenal. This time not so much. The jacuzzi tub was fabulous! However, the bed was so uncomfortable that my husband and I couldn’t sleep at all and the pillows had zero support. We actually went to a nearby retail store our second day to get an egg crate pad for the bed and new pillows in order to get some rest. If the bed weren’t enough of an issue, the microwave wouldn’t work as it turned off after a minute and was down for five. We also had a family above us that allowed their child to literally run up and down the room from 8 at night until almost midnight and started again at six in the morning until we left at 10 that morning. I have never been more disappointed. If we stay here again we might consider a different room. The reason for the at least three stars was our check-in person, Roxy was wonderful and gave us some great customer service!
8.0
Staff was wonderful. Gave great suggestions on sites and food.
3.0
Staff great. On first glance, Decent enough, but the comforter smelled like sweat- disgusting. The carpet hasn’t been shampooed in way too long. For 200.00 everyone should expect and demand CLEAN. Basic hospitality.
8.0
Not much hotel for the price. I’ve stayed in far better hotels for $250/night. Beds could definitely be more comfortable. Sheets & towels were low quality. Breakfast was unimpressive.
Staff was friendly & helpful. The two ladies that checked us in were great. Even the housekeepers that I passed in the halls were friendly. By nature, I speak to almost everyone so that was a great asset to this hotel. Don’t change that. Your team makes all the difference
8.0
All good
10.0
Convenient to where we were going
6.0
Bed was awful. Very good equipment in gym so thanks.
Breakfast was weak.
1.0
Found bugs on our bed. Had to downgrade to a much less comparable room because they did not have another room like ours. Instaed of 2 queen beds, we had to move into a king with pullout bed.
10.0
rooms was very clean and quiet
4.0
Hotel was fine. Staff friendly, room was good.
10.0
It's great
8.0
Nice stay
1.0
No hot water, at all. I would have been ok if they had been honest, and told us there was a maintenance issue, and they were working on it. They just kept telling us to try again in 10 min, that it would be on, or move us to another room. That didn't make sense? If you don't have hot water in one room, how do you get it in another room? Horrible customer service by Management!!!
5.0
The staff was friendly. Check in was quick. Daily room cleaning was terrific. Breakfast was delicious and varied enough wash day not to be boring.
6.0
PLUSES: We enjoyed the view of grassland and woods out our room window. Housekeeping did a nice job and the breakfast area was well maintained and fresh.
MINUSES: No hot water. I went to the front desk to get it fixed or get moved to a different room. They said they could move us, but the maintenance guy standing there said to just let the water run for TEN MINUTES!! That seemed ridiculous, but we did it and we did eventually get hot water. What a waste though! How far away are the water heaters from the rooms?!?!
A 2" wide strip of bathroom floor tile was missing in front of the shower and the seams at the shower front looked rusty and corroded.
The window heater/ac only put out cold air, no matter what temperature we set it at. The weather was warm our first day but it got much colder over the Christmas weekend!
2.0
No hot water. Noisy refrigerator.
5.0
Fabulous place
5.0
Very clean, friendly staff, nice variety of breakfast items, checkout at 12 is a big plus. Most places are at 11
6.0
Property is nice but worn. The room was clean, but the mattress wasn’t exactly comfortable
I do not recommend staying here.
4.0
Mostly average but there's trash outside that has blown from a WhataBurger in front of it. We had to deal with a very unresonable front desk person, but the manager was nice.
8.0
When I first arrived, there was plenty of great parking, but when I went somewhere and came back it was full. Please add some more well lit areas to park
5.0
The staff were amazing and the hotel was great!
10.0
Beautiful area with everything you need close by.
FAQs
How much does this hotel cost compared to others in Lakeway?
The average price for a rental in Lakeway is R 4,608 per night. This rental is R 2,507 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hampton Inn & Suites Austin - Lakeway. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn & Suites Austin - Lakeway. Enjoy the water!
Is Hampton Inn & Suites Austin - Lakeway pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn & Suites Austin - Lakeway?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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