Hilton Garden Inn Chesapeake/Suffolk
Hotel in Suffolk, VA
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Hotel in Suffolk with a 24-hour fitness center and a 24-hour business center
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Hilton Garden Inn Chesapeake/Suffolk offers 135 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Hilton Garden Inn Chesapeake/Suffolk offers 135 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Map of Suffolk, VA
Available Rooms
Room, 1 King Bed (Evolution)
1 King • 182 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed (Evolution)
1 King • 182 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Suite, 1 King Bed
1 King • 100 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, Accessible
2 Double • 100 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
5.0 / 10.0
The staff was very friendly, & the room was clean and comfortable. We will definitely stay there again.
3.0 / 10.0
Service was great. But the water pressure was horrible. There was a huge bag of trash in the middle of the hallway.
5.0 / 10.0
The daytime desk clerk was not friendly, but the night desk clerk, cleaning crew and restaurant staff were very friendly and helpful!
Would definitely stay here again.
3.0 / 10.0
No Housekeeping service for 3 days. Had to ask for clean towels. Eventually checked out 1 day early.
6.0 / 10.0
The hotel was under renovation, so I did not expect a great experience. And mostly the hotel was good except for 2 things . A strong sewer smell in the bathrooms and towels that were not clean. I did go get Lysol spray from the front desk and after several minutes of spraying the odor was bearable. The hotel staff was friendly and helpful and the hotel seemed generally clean. Hopefully after the renovation is finished, the hotel will be up to par with other Hilton properties. Hilton hotels are usually great places to stay.
10.0 / 10.0
It was a nice hotel, and the staff was great. Only thing was they were doing renovations in the lobby area so it was dusty. I would say, in a few days they should be done. I am looking forward to going back, and staying again.
2.0 / 10.0
This property is currently under renovation. The pool and dinning area are closed. Canceled reservations upon arriving and was not able to receive refund because I made reservation with Expedia
10.0 / 10.0
Very nice room.
5.0 / 10.0
It was very nice. Staff was very friendly. The room was very nice
6.0 / 10.0
Wish we knew that the gym and pool were closed for renovations before we booked online. Might have swayed my decision to book elsewhere or at least discounted us the price of the stay for the inconvenience?
8.0 / 10.0
Need to be better organized to handle check in. It was a long wait after traveling for hours looking forward to rest. Check in is supposed to be at 3pm. The wait was close to an hour as they stated that the room was not yet ready…
10.0 / 10.0
Great
10.0 / 10.0
Quiet and clean
8.0 / 10.0
Great place to stay.
8.0 / 10.0
I actually stayed at this particular Hilton several times when I have came to Suffolk, Va. Staff has always been polite and attentive, however I wish there was a better policy in place for a general cleaning of the room? Unlike the many Hotels I have stayed the Hilton doesn’t provide a daily cleaning service which is an inconvenience when I return to my room, however the Hilton Front Desk employee did offer me new towels but that offer came by request. As a guest I believe a policy of introduction should be put in place that explains to ALL guests what to expect, I feel it’s unfair for a guest to find out that their request has been denied without being informed prior? In addition I have been very generous with my tips to the Hotel Maids but how would a guests know where to leave a tip if there is no information provided concerning Maid Tipping?
10.0 / 10.0
They are updating the property
5.0 / 10.0
It was good and the staff were anything short of amazing. Soon as I walked in I felt welcomed.
8.0 / 10.0
We only stayed one night. Bed was comfortable and everything pretty clean.
5.0 / 10.0
This establishment has become my new favorite place to stay when I visit the Hampton Roads area.
8.0 / 10.0
The staff should get a raise
5.0 / 10.0
Pillows were not comfortable. Other than that; great accommodations
10.0 / 10.0
Great hotel. Super nice. Room is huge and cozy.
6.0 / 10.0
I liked that the property was in a nice location. I didn't like they did not have free breakfast, pool was disgusting, cobwebs in room, i requested joint rooms but ended up on 2 different floors, and it was a roach in the bathroom.
2.0 / 10.0
Did not have my reservations.!
10.0 / 10.0
Always a nice place to stay.
6.0 / 10.0
The check in staff was amazing and courteous, as was the manager however the cleaning staff were beyond rude. We didnt ask for housekeeping because we had our dog with us however we received nothing but dirty looks every single time we would go to use the elevator. Half of the outlets in our room were non-functioning which was inconvenient and the outdoor area could use a good clean. Cigarette butts everywhere as well as trash. We ended up leaving a day early, not the hotels fault but we had a group of children running up and down the halls which caused our dog to bark and harass our neighbors. Overall 5/10 experience.
3.0 / 10.0
Okay, but room does not look equal to the advertisement display on the internet.
10.0 / 10.0
Melva checked us in and was very professional and friendly. The bathroom was clean. Common areas were fine. The room was icky- big streaks on the wall everywhere. They are remodeling, but our assigned room shouldn’t be in use until it’s repainted at the very least. We really don’t mind out dated and scratched furniture- which is a good thing because that’s what we got. The filthy streaked walls were gross. The air conditioner “popped” all night.
We appreciated the kind staff but highly cannot recommend due to lack of upkeep.
3.0 / 10.0
Site had upgrades in progress, I think patrons should be notified. One elevator, pool closed, noise. Staff was friendly.
6.0 / 10.0
When I checked in I was given a little card which stated no maid service. If I needed towels to go to the front desk and if I needed my garbage emptied, to let them know a day ahead. Then the television wasn’t working. First they said it was because of the cable, then the maintenance man came up the next day and did something but was still lagging. Glad I was only there for a few days. I like the Hiltons but was very disappointed with this one. And I did call corporate, never heard back from them.
8.0 / 10.0
I have no complaints at all.
3.0 / 10.0
I wasn’t happy because the rooms were not kept up. Fixtures were loose. Shower heads in both bathrooms were shaking away from wall Sink fixture loose. Stained ceiling and exhaust fan stained badly which were very unsightly. Exhaust fans on fifth floor and second did not work at all. Ottoman on fifth floor was stained terribly I was very disappointed in the Hilton brand
8.0 / 10.0
We got stuck on the elevator with no free night stay or anything for it
10.0 / 10.0
Helpful staff. Convenient location. Good breakfast selection
10.0 / 10.0
Good location
10.0 / 10.0
Staff was great, both at the desk and the dining room. Would stay there again if in the area. Room was clean and spacious with Microwave, TV and refrigerator.
10.0 / 10.0
Everything was great
6.0 / 10.0
The hotel was relatively new in a nice, convenient location near shopping and restaurants. It had nice amenities like a restaurant and bar albeit very small, a pool, fitness center and clean, spacious rooms.
However, the rooms were cheaply built and the service was mostly terrible except for Claire who worked the bar and restaurant. Everyone else was either rude or indifferent and completely unhelpful. There was rain the night we stayed and the TV didn't work in my room, yet the bar TV worked just fine. Fromt desk didn't care and didn't help. The pillows were like stones and the bathroom fixtures didn't fit well. But it served our purpose which was a warm, safe place to stay for one night so i didn't have to keep driving in the dark rainstorm. The food wasnt great but it there so that was a plus in a storm and Claire did her best make it better.
10.0 / 10.0
Very clean, amazing staff.
8.0 / 10.0
The breakfast should be free with a room
FAQs
How much does this hotel cost compared to others in Suffolk?
The average price for a rental in Suffolk is R 2,175 per night. This rental is R 37 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Chesapeake/Suffolk. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Chesapeake/Suffolk. Enjoy the water!
Is Hilton Garden Inn Chesapeake/Suffolk pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Chesapeake/Suffolk?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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