No housekeeping during my 5 day stay. Nothing. Had to put rubbish bin on doorstep. No vacuuming. No sheets. No heater. Spa! Wouldn't use it if you paid me. No bedside light.

Nice spa, good layout / 2 storey room

Nice spa, good layout / 2 storey room

I highly recommend this place to stay at. Service was great and we have had no issues during our stay

Could do with updating. Heating wasn't working, spa was unusable and tap ware rusting. Bedding was sufficient.

+ Really great price for what you get + Lots of space + Good Location + Staff were polite and friendly - Pretty Rundown - Spa was reallly dirty and the roof had holes in it - Broken Facilities (Lights, Soap dispenser ) - Whole area needs a tidy up. ( Old bikes and mattresses were strewn about ) - 1 Washer and Dryer for all the rooms

+ Really great price for what you get+ Lots of space+ Good Location+ Staff were polite and friendly- Pretty Rundown- Spa was reallly dirty and the roof had holes in it- Broken Facilities (Lights, Soap dispenser )- Whole area needs a tidy up. ( Old bikes and mattresses were strewn about )- 1 Washer and Dryer for all the rooms

This place has really run down, needs a good sorting out.Spa was nice but unit way over priced for the state of it. So many repairs needed. Masking tape holding light fixtures together, no bedside lamps, no tv upstairs although you can see where it used to be. Generally grubby and dilapidated.

This place has really run down, needs a good sorting out. Spa was nice but unit way over priced for the state of it. So many repairs needed. Masking tape holding light fixtures together, no bedside lamps, no tv upstairs although you can see where it used to be. Generally grubby and dilapidated.

Loved that there was a spa with instant hot water and the staff were ultra helpful, accomodating, professional & approachable. Asequate amount of beds. One queen bed upstairs and another down stairs plus a sofa bed. The bathroom was lovely with a big shower and good floor space. Downfall was cleanliness with the sofa bed; there were food pieces, hair, wood chips & other little things in the folded split part of the sofa when you put it down into a bed. The curtains were really dusty and the bed cover had an odour on it. The boxing around the spa pool was fragile and falling apart with staple bits and little nails sticking out (not great in general but terrible with an active toddler) and the wood part to box off the pipes and inifinity gas heater was fragile and falling to bits as well. Also there needs to be a mat between the bathroom and backdoor so when entering after using the spa, it won’t be so slippery. The room was very small but there was a lot crammed into it. You couldn’t open the drawers to access utensils without having to pull the chair out and having to move the table over. The tv is set down far to low so the view was obscured by the bed next to it and it was a very tight fit down stairs with so much furniture in such a tiny space. Walls are chipped and cracked with markings on them & the art piece in there was broken but hanging off a small hook above the bed so we took it down to be safe. Enjoyed my stay overall based on staff will be back 😁

It was alright, needs a bit of work doing

Small but spacious if it makes sense, very warm and the spa was amazing and I can't fault the staff and their services great👍💯💯💯

It was a good location and close to everything. Parking is not the best but still useable.

Owner very rude spa didnt work poor parking room was very rough

Upon arrive into the room, the tiles in the bathroom and leading to the spa area were sticky (like they had been cleaned with dirty water?)It looked like that toilet hadnt been scrubbed as it had a scrum ring where the water level is.The bed suited me as i like them firm.The kids loved the cupboard under the stairs (an it kept them entertained) and loved sleep upstairs by themselves.Spa was great having it privately for the room and just our use.Parking is crammed.They offer WIFI but it didnt work for me, the room was to far away from the router, they need to invest in a WIFI booster and also the password provided didnt work.Not an overall bad experience.

Upon arrive into the room, the tiles in the bathroom and leading to the spa area were sticky (like they had been cleaned with dirty water?) It looked like that toilet hadn't been scrubbed as it had a scrum ring where the water level is. The bed suited me as i like them firm. The kids loved the cupboard under the stairs (an it kept them entertained) and loved sleep upstairs by themselves. Spa was great having it privately for the room and just our use. Parking is crammed. They offer WIFI but it didn't work for me, the room was to far away from the router, they need to invest in a WIFI booster and also the password provided didn't work. Not an overall bad experience.

Upon arrive into the room, the tiles in the bathroom and leading to the spa area were sticky (like they had been cleaned with dirty water?)It looked like that toilet hadnt been scrubbed as it had a scrum ring where the water level is.The bed suited me as i like them firm.The kids loved the cupboard under the stairs (an it kept them entertained) and loved sleep upstairs by themselves.Spa was great having it privately for the room and just our use.Parking is crammed.They offer WIFI but it didnt work for me, the room was to far away from the router, they need to invest in a WIFI booster and also the password provided didnt work.Not an overall bad experience.

Great facilities and privacy. Best motel for a family.

Situated on Fenton Street with easy access. Building are very shabby and tired. A freshen up would make it much more appealing on arrival.No road noise was heard.

Situated on Fenton Street with easy access. Building are very shabby and tired. A freshen up would make it much more appealing on arrival. No road noise was heard.

Spa bath didn’t operate, bedding not clean (stains), toilet flusher button broken causing continuous running water ultimately affecting sleep, over all it was a bed for the night I guess

Stayed as a family of 5 (3 kids). Had no idea until I arrived that there were only queen beds which wasn't great. No singles for kids. Was made to pay as soon as I arrived, not on check out which I felt was rude. New carpet but general cleanliness was pretty average. Felt quite dingy. Wouldn't stay again. Disappointed.

Stayed as a family of 5 (3 kids). Had no idea until I arrived that there were only queen beds which wasnt great. No singles for kids. Was made to pay as soon as I arrived, not on check out which I felt was rude. New carpet but general cleanliness was pretty average. Felt quite dingy. Wouldnt stay again. Disappointed.

Old rundown place, families living there full time. No WiFi reception in room.

Fairly new carpet and clean bedding. No fan in room as mentioned online and no air con. Bathroom rather tired and not very clean, shower mixer not securely fixed to the wall. Vanity cabinet swelling from water and tap not very clean. Nice small spa in private setting out back which utilises thermally heated water out of a tap. This property was adequate for my brief stay, it was very close to where I needed to be and I had a good night's sleep. Would recommend only to certain people due to its tiredness.

Staff is very nice, location is good. But cleaning condition was so terrible. Towels and bed sheet were so dirty. Bathroom was dusty.

We booked to stay here the 10/9/17 but on arrival our first impressions were not good. Where we parked our car it looked like a dumping area for rubbish old furniture etc, there were people smoking in the court yard talking with bad language while there kids were running all round the place screaming. The whole place looked a little run down even though the room was tidy but a little cramped. We decided not to stay & pay the cancellation fee, in our eyes this was not a 4star motel as advertised.

Great host very clean 2 level 2 bedrooms privet outdoor spa love it

stay was overnight for work

Was nice and quiet, however bathroom dirty lots of mound and toilet seat had hair on it! Fan eater worked only when on a lean. Good spacious unit and seperate hot tub. Coffee and tea making faculties but no milk!

We only stayed 1 night as we were passing through to Whitianga and didnt want to drive through the night. The motel was a perfect location to shops as well as sightseeing places like the Geysers. You can easily walk but driving is like 5 minutes.The room was very clean but a little tired. Little things like the sink tap needed replacing and the fridge was not working. We didnt need the fridge but for the next family staying there.

We only stayed 1 night as we were passing through to Whitianga and didn't want to drive through the night. The motel was a perfect location to shops as well as sightseeing places like the Geysers. You can easily walk but driving is like 5 minutes. The room was very clean but a little tired. Little things like the sink tap needed replacing and the fridge was not working. We didn't need the fridge but for the next family staying there.