Hangzhou Tower Hotel

Lounge
Executive Room | Living room | 37-inch flat-screen TV with digital channels, TV, pay movies
Executive Room | Bathroom | Separate tub and shower, rainfall showerhead, hair dryer, bathrobes
Executive Room | Premium bedding, down comforters, minibar, in-room safe
Deluxe Twin Room | Bathroom | Separate tub and shower, rainfall showerhead, hair dryer, bathrobes
4.0
Good(74 Reviews)

Hotel in Hangzhou

4-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel

Riverfront hotel with 5 restaurants connected to a shopping center in Hangzhou
This smoke-free hotel features 5 restaurants, a nightclub, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Hangzhou Tower Hotel offers 215 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Amenities

Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV

Map of Hangzhou

Available Rooms

Superior King Room

1 King • 366 ft²

Room
Sleeps 3
You'll be directed to Expedia.com for availability & pricing

Deluxe King Room

1 King • 388 ft²

Room
Sleeps 3
You'll be directed to Expedia.com for availability & pricing

Executive Room

1 King • 592 ft²

Room
Sleeps 3
You'll be directed to Expedia.com for availability & pricing

Deluxe Twin Room

2 Single • 388 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Executive Suite

1 King • 603 ft²

Room
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
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Reviews

4.0
Good(74 Reviews)
0.8
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Dec 2018
Had some communication problems with reception but they tried very hard. I noted in my booking that I wanted a non smoking room but they issued me a smoking room, however they were able to reassign me a non smoking room after my discovery. The bed and linens were clean and comfortable, the shower bathroom were great as well, but you could see that the carpet wasn’t as clean. The room was hot due to no in room controlled A/C. There was a note saying that the hotel was on “Heat” mode and that you cannot set to “Cool” and to contact reception for further assistance, which I thought they could manually set to cool, but without success. Their suggestion was to open the window.Be careful when booking “Hangzhou Tower Hotel” because there seems to be two different locations one close to the westlake area and one much further north, both have the same 1Wulin Square address at Wulin Metro stop and another shows it’s at Longxiangqiao station.
1.5
star 3 emptystar 4 emptystar 5 empty
Dec 2018
Had some communication problems with reception but they tried very hard. I noted in my booking that I wanted a non smoking room but they issued me a smoking room, however they were able to reassign me a non smoking room after my discovery. The bed and linens were clean and comfortable, the shower bathroom were great as well, but you could see that the carpet wasn’t as clean. The room was hot due to no in room controlled A/C. There was a note saying that the hotel was on “Heat” mode and that you cannot set to “Cool” and to contact reception for further assistance, which I thought they could manually set to cool, but without success. Their suggestion was to open the window. Be careful when booking “Hangzhou Tower Hotel” because there seems to be two different locations one close to the westlake area and one much further north, both have the same 1Wulin Square address at Wulin Metro stop and another shows it’s at Longxiangqiao station.
1.5
star 3 emptystar 4 emptystar 5 empty
Dec 2018
Had some communication problems with reception but they tried very hard. I noted in my booking that I wanted a non smoking room but they issued me a smoking room, however they were able to reassign me a non smoking room after my discovery. The bed and linens were clean and comfortable, the shower bathroom were great as well, but you could see that the carpet wasn’t as clean. The room was hot due to no in room controlled A/C. There was a note saying that the hotel was on “Heat” mode and that you cannot set to “Cool” and to contact reception for further assistance, which I thought they could manually set to cool, but without success. Their suggestion was to open the window. Be careful when booking “Hangzhou Tower Hotel” because there seems to be two different locations one close to the westlake area and one much further north, both have the same 1Wulin Square address at Wulin Metro stop and another shows it’s at Longxiangqiao station.
2.0
star 3 emptystar 4 emptystar 5 empty
Dec 2018
Hotel is centralized and easy to get to the surrounding shopping areas and the metro subways. Downside is the inability to turn on the air conditioning in the room making it very stuffy. When you call the front desk and have them send a maintenance worker to look at it, unfortunately, all they can suggest is to open the window for fresh air, but the air quality in China is poor. Also, it’s very difficult to communicate with the staff due to language barriers. Not their fault, but it does make me think twice about staying here again
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Oct 2018
Terrible front desk and booking service. I make a full paid booking through hotels.com, but when i checked in, the front desk couldn't find the booking. I called the website hotline and confirmed my booking existed and fully paid, and I let the hotline called the hotel to negotiate. After prolong waiting, the front desk agreed to give me a room, only if I agree to paid RMB600 as deposit, which I was promised to have it refunded to me when check out. It was late night so I paid the money, and was issued a receipt for the deposit. Unfortunately when I checked out the next morning, the front desk refused to make any refund, claiming the hotel's policy only required RMB200 as deposit, so they won't acknowledge the receipt when I showed it to them. I called the hotline again and emailed them the receipt, and let the hotline talked with the hotel again. The hotel staff changed their story this time, and claiming they still couldn't find my booking, so they charged me the money as the fee of a walk in customer, even though the receipt clearly showed the money is for deposit. After a week of continuous emails and telephone conversation with the hotline and the hotel, no conclusion was reached nor any refund was made.
2.0
star 3 emptystar 4 emptystar 5 empty
Jul 2018
Good location, close to metro line 1. Room was spacious and clean.
3.0
star 4 emptystar 5 empty
May 2018
I booked no- smoke room, but got smoked room. The whole floor smell smoke. Very bad experience.
2.5
star 4 emptystar 5 empty
Aug 2017
The hotel is actually inside the shopping mall, you just got to take the elevator up to the seventh floor where the lobby is. The facilities were nice, except i didnt like the shower. It has a large glass window that faces a outside office building, and the privacy shade was black and moldy because it was in the shower

FAQs

How much does this hotel cost compared to others in Hangzhou?

The average price for a rental in Hangzhou is R 719 per night. This rental is R 3,576 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hangzhou Tower Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hangzhou Tower Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hangzhou Tower Hotel?

We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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