why hot spring operation service hours couldn't 24 hours 0r after mid-night? because it close on10pm is too earily.

Amazing

Love the hot springs .

Beautiful facility. Service is top notch. They take care of you from the moment you walk onto the property to the moment you leave. Will be coming back and staying longer.

Great resort to rest! Great service

We greatly enjoyed our stay. The staff was friendly, the spa facilities were clean and modern. There were very minor signs of wear and tear in the room. My partner booked a Chinese style massage which was supposedly stronger, but it wasn't at all. The massage was overall not great value for the price. Breakfast was delicious, you get to choose between a western style or taiwanesw style breakfast. Both come as a set menu and were delicious.

Very nice

A luxury stay in Beitou for the hot spring experience. The room was lovely with fantastic amenities down to facial toner and even facial mask sheets that are all complimentary. The hotel even provides complimentary use of their lounge wear while staying at the property which is a nice touch. The room comes with mini bar well stocked with full coffee, tea, soft drinks and snacks and are all free. We booked the family suite and the room was huge with separate toilet and bath. The private hot spring in the room really sold the expensive price tag. Staff were extremely friendly and professional. Breakfast was also scrumptious and suits my Asian tastebuds. On the cons, the property feels a tad dated and can use some updating. Guest preferences such as no alcohol should be remembered. I still had plum wine sent to my room on my 2nd night even though I had already informed we are a non alcohol family. Small issue but should be a given for a 5 star property. Housekeeping missed a few spots. Lounge wear was put on the floor as it was dirty but somehow not replaced. Trash in the corner by the curtains was also missed. In room entertainment is limited for sure. but this could be the norm in Taiwan and I’ve been spoilt by other luxury hotels. Beitou is a quiet town and not much to do. Location of the hotel is not the best but they do provide free shuttle bus to the MRT although it is usually very packed and guests end up waiting a few rounds. Overall, still a lovely experience.

Grand View Beitou is such a unique, luxurious property. We stayed a night for our honeymoon and the staff made us feel so welcome! Would absolutely stay here again for another special occasion.

Courteous staff and five star service

I decided to splurge and get a room here and I was not disappointed! Jeffrey at the front desk helped to check me in and noticed that it was my birthday and gave me a wonderful macaron snack that was a wonderful start. He gave me a tour of my room and all the settings as well as helping to set up a massage very last minute. The massage was also amazing and Selina is truly a rockstar with her hands. I came out of my massage incredibly relaxed and ready to hit up my dinner at Chinese Cuisine which had a delicious abalone dish that was truly blissful. I ended the night in my private hot springs tub and slept like a baby. The next morning, my breakfast at Chinese Cuisine was delicious and SO. MUCH. FOOD. Truly the portions here are large and I was not hungry a single second I was here. The mini-bar in the room was also well stocked with drinks and snacks. I was super sad when I checked out because this was truly the most magical stay and I wish I had stayed for longer. Thank you everyone for making this an amazing stay that relaxed me so much. I can't wait to come back!

Good environment and good service

Room is smaller than expected and not enough table and cabinets

Peaceful and tranquil

My husband and I came to celebrate our anniversary. The staff was very friendly, accommodating and helpful. We had a very relaxing time and really enjoyed our stay. We love love to visit the resort again next time.

Staying at Grand View Resort was one of the highlights of my entire trip. Room was very spacious and beautiful. Staff were very friendly. Top notch service from start to end. It’s not cheap but it’s worth every penny!

Peaceful

Amazing hot spring experience. With both cold and hot tubs inside your private room. you can overlooking natural green wall of trees while relaxing on top quality hot springs. Abundant snacks and drinks are provided by the hotel also. Restaurants inside the hotel are simply good. Both Chinese and Western style breakfast are great. Staffs are top quality overall!

A perfect getaway for a weekend. We especially like the hot spring tub in each room.

Staff was very nice and helpful. The room is very clean and the view is excellent. There are also a lot of complimentary snacks and drinks.

Good

Excellent service. Amazing staff who paid attention to minor detail. You will be handed a cold tea even when waiting for a cab Nice relaxing environment.

Third time coming back and still love it! Must try!

The staff at this property are what made the stay special. The staff were extremely helpful, friendly and always ready to assist the guests. They took note of special requests, and ensured that they went above and beyond to deliver. They made us feel truly welcomed. Their excellent attitude also added to the serenity the property naturally brought. That said, the property is a little dated, but still very well maintained. It was an extremely relaxing stay. I will surely return. Thank you to all the staff!

We stayed two nights at the Grand View Resort. The in-room mizuburo and onsen bath were a treat,.and definitely the best thing about the room! The bed was sufficiently firm, and very large. Pillows are on the softer side. Water pressure in the shower room was good. The complimentary breakfasts were delicious. We recommend the Taiwanese style breakfast over the western style one. They're both great, but that Taiwanese breakfast was just a little more special. We had one dinner at their Chinese restaurant, and it was excellent as well. Staff were always helpful and very courteous without being overbearing. We also appreciated the complimentary shuttle service to Beitou and Xinbeitou Stations. The only downside to the place is that its location is far into the mountainside, and not walkable during summer.

Beautiful

Certainly top hot spring hotel in Taipei area. Simply great! Really enjoy the food at the French restaurant.

The second we stepped into the hotel, we were greeted with welcome drinks and a staff member (Jeffrey) went through all the amenities with us. He escorted us to our room, described how to use the private hotspring both the hot and cold tub. Fitted us with proper size shoes and day spa outfits. He described all 3 hotel restaurants and ensured our reservations for both nights. He also arranged our spa treatments. Our breakfasts were delicious, elaborate and free. We had our morning meals overlooking a stunning landscape of mountains. Dinners were equally delicious. We didn't eat lunch. Between the hearty morning meals and all the free fruit (oranges and bananas), pineapple cakes, crackers, cookies, nuts, plum wine, water (sparkling/still) and juice, we were too full to eat until dinner. The hotel exudes unparalleled luxury, but it's the team of pleasant & professional staff that made our stay a perfect experience.

Staff service is beyond expectation. 6 stars

If I could give it 10 stars, I will. Room was very clean, and the service by everyone we came across was top-notched. It was such a luxurious experience and well worth the high price tag. Will definitely come back again.

Check out time is too restrictive. We would come a lot more often if check out is 12:00 noon or can be extended to 1:00 PM without charge, but 11:00 is too restrictive

Worst to stay. Suitable for family or couple.