They where very nice

The guy at the front desk was extremely rude, for no reason. We didn’t ask for anything. We didn’t complain. We were simply checking into the hotel. A different guy, with red hair, checked us out; he was very sweet. The rooms are outdated and I was scared to take a shower.

Older facility but everything works ok except for the HVAC unit. Basic accommodation.

it was very convenient easy access too all food , gas , staff was friendly enough , its an old motel but clean yes we would stay again if we should be in that area

Fast, easy check in, clean and safe. Parking was super convenient and very affordable stay. Excellent value for the money.

Good

The room was dirty and smelly, the dresser was scratched up like someone had a room full of dogs or cats that liked to scratch on furniture.

Nice place to stay. Check on process was simple very enjoyable for our two day stay

We love the hotel. Everyone is nice and it is very clean and up to date.

It's a $60.00 a night motel. You get what you pay for. Beds were extremely uncomfortable. Rooms were spacious, bathroom was small. Cleanliness was okay, but I think the age of the place gave it the illusion of being slightly on the dirty side. Checkout was 10am, not 11am as posted on the sight. It's good enough for a one night lay over on your way to somehwere else.

The property smells like not being cleaned and moisture it was marked as a hotel but is a motel. But for the price is not bad.

Very Nice people and very cleans room !

We aren’t positive but we are sure that we found a small little camera attached to our tv, can’t fully confirm but it was attached to a cable to the wall and if it was part of the tv sensor then it wouldn’t have a cable. For a cheap hotel night it was ok, neighbors were nosy, staff was ok wish we could of had an better interaction but property just didn’t feel safe to us.

The man who checked us in was not friendly, conducted business through small window

I saw 2 roaches and the bed cover didn't appear to be clean. I hate writing bad reviews but I felt it was necessary and I hope hotel management does something about it.

“Housekeeping” lived at the hotel and drank,smoke and are doing drugs in the open halls to the rooms. Very unsafe!

Overall good!

Cheap and convenient if you are staying overnight in Cleveland Ga. Place was generally quiet room was a bit grubby with old carpet and worn furnishings but bed sheets were clean and AC and bathroom and shower worked fine

Last 2 nights of an 18 day Road Trip - trying to save money - this hotel was by far my least favorite place of about 10 I stayed using Hotels.com. I was sitting in my room, with the door latched and all of the sudden someone (employee / owner) tries to walk in. I didn't like that one bit. I couldn't get the TV to work - turned out - you have to turn it on with one remote and change channels with a 2nd remote - not explained at check-in, Check-in was through a window sliding tray which I find very unfriendly, Room was OK - get what you pay for, Unfortunately for me, I stayed 2 nights - at the end of the 2nd day after about 6 miles of hiking that day I returned to my room - NO WATER - completely shut down - owner said give us 30 minutes, 2 hours later I went to the window (no walk in office) and asked about the water, the guy literally in a raised voice yelled "It's no my fault" I told him it wasn't my fault either, what was I to do - I was 500 miles from home and had already paid - BIG sign NO REFUNDS, the area was fine but I got the impression locals were living there and the pool was used by families not staying at the hotel - just a very, very unpleasant experience, don't understand why this place has received so many positive reviews from hotels.com - I would not recommend it at all

The area was nice hotel has potential. Staff was very unprofessional.

Nothing really good, Nothing really bad, Just and affordable place to stay one night

lumpy mattresses, no hot water

I like it exponentially much and it has been a huge help and pleasure to stay here. I am at a very difficult time in my life right now & am seeking emergency lodging resources. I'd like to ask about extended stay/employment options, to be honest!!

I like the M-Star in Cleveland and elect to stay there sometimes twice a month. The price is reasonable but it's actually better than most for that price!! The staff is polite and personable and the rooms are VERY clean & smell good. It's quiet and very private and safe feeling.

Hotel needs lots of work/maintenance, but it was extremely clean. Charge for more than 2 people in room.

This is located near main roads which makes for a loud evening. Otherwise this place is great to stay at.

Good place to stay for super cheap.

In Room #105 (One of the few doors that had a sign on it) The Bathroom sink was broken, patched, painted over. Metal drain was rusted. Hot water....barely lukewarm and a low flow compared with the cold water. M Star Cleveland should be bulldozed and made into a parking lot. Avoid it like the Plague!

Horrible the reception guy had a attitude the sheets were stained they had blood on them and the room was completely not ready then when we asked for another room he got mad at the end he gave us another room and he told us if we left a minute after ten he would charge us for another day the ceiling was full of fungus do not recommend this hotel at all!

Location

easy overnight stay.. thanks.

Pros: Good price and close to Helen. People were nice. Big fridge in the room. Cons: Property does not feel well-maintained or clean. Found several live bugs in the room (including in a towel). Summary: While it was fine enough, next time, I would spend the extra money to stay somewhere nicer.