Sarai Resort & Spa and Wander by Sarai
Resort in Krong Siem Reap
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Luxury Siem Reap resort connected to a shopping center, a quick walk to Old Market Area
This resort features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Change of towels is available on request.
Sarai Resort & Spa and Wander by Sarai offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually decorated. 32-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
2 outdoor swimming pools are on site along with a fitness center.
This resort features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Change of towels is available on request.
Sarai Resort & Spa and Wander by Sarai offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually decorated. 32-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
This Siem Reap resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
Gym or Fitness Center
Garden
Map of Krong Siem Reap
Available Rooms
Gold Chamber Double Pool View
1 Double • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Presidential Pool Suite - A bottle of wine and High Tea
1 Double • 1453 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Terrace Suite Pool View - High Tea
1 King • 969 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Gold Chamber Twin Pool View
2 Single • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Terrace Suite Pool View - High Tea
1 Double • 2 Single • 969 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
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Ratings and reviews
1.0 / 5.0
I recently stayed at a visually stunning hotel with high expectations, but the experience fell far short of its five-star rating and price tag. The Presidential Suite with an in-room pool promised luxury but lacked privacy, leading to a noise complaint on our second night. The hotel's solution—moving us twice—was disruptive and poorly handled.
Breakfast was another disappointment: slow service, overpriced coffee not included in the "all-inclusive" package, and confusion over the à la carte menu. The food quality didn’t match its fine-dining claim, with cold, improperly prepared dishes and a lack of attention to dietary needs. Dinner was equally disorganized, with mismatched serving times and bland food.
Inclusions like the airport transfer and spa treatment also underwhelmed. The transfer was misleadingly advertised, and the spa lacked privacy, with a glass wall exposing the treatment area to public view.
While staff were polite, they often seemed inexperienced and struggled to address basic issues. A manager later attempted to resolve our concerns, offering a complimentary meal and honoring our transfer. However, by then, the damage was done.
Despite its Instagram-worthy appearance, this hotel failed to deliver on fundamental service and quality. Unless significant improvements are made, I would not stay here again.
2.5 / 5.0
Absolutely faultless 99% of the time, I could see that on our last day the restaurant staff were hard pushed over the breakfast period as the service was not as good as the 3 mornings before.
However everything else was superb.
Would definitely recommend and hope to stay again in the future.
2.5 / 5.0
Sarai is a beautiful boutique hotel close to the action of Pub Street! We stayed 3 nights but would have loved to stay longer. The people are all so lovely. Their attentiveness and calmness helped us have one of the most relaxing stays we have had. The architecture of the hotel was interesting, Moroccan style but an interesting inner courtyard that reminded us of the stairs in Harry Potter, oh and the room was large, clean and quiet. A great place at a very reasonable price! Thank you everyone at Sarai!
2.5 / 5.0
We had a great time there, staff is super friendly and it is on a walking distance to the city centre.
2.5 / 5.0
Really good moments, spa is really good, pity we only tryed it at the end, breakfast is correct, team is really friendly, nice two swimming pool, really peaceful atmosphere. Thank you to the team, but specialy Mrs Daren, our stay in Siem Reap was really good probably because we were in this kind of place. Localisation really good, tuk-tuks are often there, Mr BEE was our driver, nice and correct man.
5.0 / 5.0
Beautiful rooms and hospitality
5.0 / 5.0
This in a great location. Staff amazing!
5.0 / 5.0
Had a truly lovely and luxurious stay at the Sarai. Definitely recommend this for your stay in Siem Reap!
We had a pool view room which had a lovely day bed bay window you could relax in, or soak up some sun by the stunning pool. As someone who doesn't like cold pools, I was very pleasantly surprised the pool was a very comfortable temperature to cool off in after sun bathing.
The staff were all very nice, helpful and genuinely friendly.
It was very easy (and cheap) to catch a Tuk Tuk anywhere, so always felt like just a step away from everything whilst having a lovely retreat at the Sarai.
2.5 / 5.0
Our stay at the Sarah was amazing! You couldn’t fault a thing. Staff were very friendly and helpful. We felt like royalty. Thank you so so much
5.0 / 5.0
The staff was amazing, we have not felt this level of hospitality in a long time. The hotel is beautiful and clean. We felt very safe being there, we would definitely return to this same hotel.
5.0 / 5.0
Beautiful hotel, well appointed rooms and very friendly and accommodating staff.
2.5 / 5.0
My family and I stayed at the Sarai Resort for four nights during our visit to Siem Reap in mid-May. The Sarai Resort was fantastic! It was perfectly located - a short walk to the old markets and the bustling night life of Siem Reap. The cleanliness and quality of our room was excellent, providing a very comfortable stay. The pool was fabulous and the highlight was definitely the excellent cocktails that we enjoyed every afternoon. They were undoubtedly the best cocktails we had whilst in Cambodia. The food at the restaurant was also first-rate. The service and attention from the Resort staff was outstanding. They were amazing and friendly and made every effort to make our stay truly enjoyable. My entire family loved the free massages and the complimentary high tea. My wife undertook a cooking course with the Resort chef and thoroughly enjoyed learning how to cook some Khmer dishes. I highly recommend the Resort for anyone visiting Siem Reap! We will definitely be back to the Sarai Resort on our next holiday to Cambodia.
5.0 / 5.0
The staff was friendly and helpful. The property is beautiful and the rooms are large and comfortable.
5.0 / 5.0
It is beautiful hotel and private pool in the room!
2.5 / 5.0
Place is very welcoming, tidy and the people are extremly friendly. They upgraded my room with no extra charge!
2.0 / 5.0
Watch out for bait and switch rooms. I booked and pre paid their best room, upon check-in was told that room was not available by a nervous looking receptionist but that I was getting a better UPGRADED room. That was most definitely not the case as we entered the room that was HALF the size of the room I had paid for and the pool was green!. Told them this was not acceptable and after some 20 minutes of back and forth of me having to prove that the room they gave me was far less cost than what I had paid for they finally gave me at least a comparable room in size which still had a green water pool by the way. Which begs the question why not that room in the first place. I believe this is a scam they are running. I really tried to like it afterwards despite this major issue but they kept letting me down, from the soggiest waffles, tiny portions, extra charges if you want a fresh pulled coffee at breakfast, dismal menu. I decided I would absolutely not be spending another dime in this hotel. After coming from another hotel (Borei) that was half the price and way wayyyy better service and in every facility aspect. This is most definitely not a 5 star hotel and I am not surprised it's a ghost town and will most likely be out of business soon.
5.0 / 5.0
Truly a beautiful place and I would love to stay here again
2.5 / 5.0
Amazing stay. The staff was really helpfull and friendly. They even packed us a breakfast basket for our sunrise tour to Angkor Wat, as the breakfast hall was closed.
5.0 / 5.0
Old school charm, interesting architecture and design. Even the floor tiles capture your eye. Staff couldn't be nicer, as with all Cambodians we've ever known. Pool is nice. Looks like it could be used in a Bogart Bacall film noir. Price is spot on value. Really enjoyed it. Would love to go back someday.
5.0 / 5.0
All of the staff were friendly and helpful. Breakfast was excellent, the pool was lovely and the environment relaxed and peaceful. We really felt lucky to be staying there.
5.0 / 5.0
Beautiful hotel with amazing, attentive staff. Having hotel tuktuks were also a huge benefit that made staying here even more convenient. Would definitely stay here again next time we visit!
5.0 / 5.0
This property is beautiful and all the staff were incredible. We can’t say enough good things about this hotel and our stay. We will definitely recommend this hotel to our family and friends travelling to Siem Reap!
5.0 / 5.0
Did not disappoint! The hotel was quick to respond and honor the one-way transfer from the airport (as per initial booking). The staff were gracious and accomodating. They packed us a breakfast for the early start to the temple circuit. The hotel was within walking distance to restaurants (or within easy access to tuk tuks). Will recommend!
5.0 / 5.0
Helpful attentive staff. Hotel was like a palace. Many beautiful spaces. Pool and restaurant were great. Close to shopping and markets. Would stay again.
2.5 / 5.0
This is the one of the best hotels I’ve ever stayed at.
I can’t recommend this enough if you are in Cambodia.
The pool and the rooms are amazing, the staff was amazing as well.
2.5 / 5.0
Staff was fantastic. Clean comfortable and very reasonable
Will stay here again
2.5 / 5.0
Fantastic hotel and wonderful staff. Highly recommend
5.0 / 5.0
Loved every aspect of the hotel...fantastic culinary choices and preparation for breakfasts .... creative and stunning architecture....our two story loft and adjoining second floor outdoor patio was spacious and unique....the staff were stunningly polite, accomodaing and proficient ...Roy Chubb ...Jan 2024 ...
5.0 / 5.0
Amazing service
Love the swimming pool
Good food
5.0 / 5.0
We loved our stay at the Sarai. Beautiful, comfortable rooms. Air conditioning worked very well. The staff were incredibly attentive and helpful. Highly recommend!!
5.0 / 5.0
Sarai team treat us so well
we stay with sarai for two nights
and they give us good memories
can’t wait to get back to siem reap
5.0 / 5.0
Nice hotel with extremely kind and helpful staff. Room suite was amazing. Restaurant was awesome as well.
5.0 / 5.0
Every part of our stay here was absolutely amazing, from the room with pool views from the sitting room to the hotel amenities and the location, 10 mins walk to the heart of Siem Reap. But what made the whole experience go beyond our expectations was the beautiful staff who went out of their way to make our stay an unforgettable one. We happened to be there for the Khmer New Year celebrations and the staff were quick to include us in the festivities, which was the best fun ever! Highly recommend staying here and we will definitely be back!
4.0 / 5.0
Good location, nice open air lay out and lovely pool. Confortable rooms, liked the daiy beds in the loggia box windows overlooking pool.Bathroom a bit quirky being little room off the main bedroom. Only downside was the room door need refitting and it let in roo much noise from outside.
4.0 / 5.0
An oasis off a busy town street with courteous and friendly staff
2.0 / 5.0
I do not like to post bad reviews. However, I want to save others from wasting their money. I don’t understand all the great reviews. The photos make the property look way more cleaner and luxurious than it is. Pool was green, room was dusty/dirty, the “on site laundry “ is not self serve and costs a $1 or more per item, no poolside bar as stated , no rooftop restaurant or bar as stated, no tennis court as stated, the “on site shopping/gift shop “ is a table with some jewelry on it. The family suite is a small room with a tall ceiling and loft. For those sleeping in the loft they have to come down a tiny unsafe staircase to use the bathroom. This loft is not safe for young children or older adults. There is zero privacy when using the bathroom. You have to undress and dress in the shower, as the shower opens into the main room. We checked out on day 2 and requested a refund for the 4 unused nights. We were told by the hotel to contact Expedia and Expedia reached out, but the hotel would not provide a refund despite false advertising this property. This is a 3 star at best not a 5 star. The only good thing about this property was the kind onsite staff and the driver. They were great at their job.
4.0 / 5.0
Close to Pub Street. Staff was very friendly and helpful. Relaxing stay overall!
2.5 / 5.0
We had a wonderful time here and would come back in a heartbeat. I was traveling with my family and all of us loved it. We stayed in a Family Room, which is great. The picture window is like its own room, the upstairs terrace is lovely (with a swing seat, sofas, coffee and tea, sink), and we all found our beds comfy. Note that the bathroom flows into the bedroom, though, so if your group/family expect heightened privacy, that might be a thing. The pool is lovely, and has a great classy feel. The staff were amazing, every one of them lovely. David was a standout: we lucked into getting him for our airport transfer and then kept going back to him for all our tours, for which he was great (he had things to share as a driver, which made him kind of like a tour guide, but he never talked our ears off. He is a really nice person too, who my daughter already misses, and he went above and beyond. Great English too). Restaurant is tasty: breakfast offerings were superb, especially. Location is good -- easy walk or $2 tuk-tuk to town, and some good places to eat nearby too (Khmer Grill and SPOONS were each very good). And my wife loved the massage she got there. Plus, the hotels.com VIP extras added up to make this an amazing deal. Overall, I just can't believe I've spent the same amount on bad American roadside motels as I spent on a lovely, fancy, beautiful hotel with great staff. Would/will go back.
5.0 / 5.0
Excellent hotel! Most friendly and accommodating staff …:)
4.0 / 5.0
This is a lovely boutique resort - in a good location in Siem Reap with very helpful and friendly staff! Great to stay as a family as well
FAQs
How much does this resort cost compared to others in Krong Siem Reap?
The average price for a rental in Krong Siem Reap is R 719 per night. This rental is R 958 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Sarai Resort & Spa and Wander by Sarai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Sarai Resort & Spa and Wander by Sarai. Enjoy the water!
Is Sarai Resort & Spa and Wander by Sarai pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sarai Resort & Spa and Wander by Sarai?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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