Hotel Palace Galapagos
Hotel in Puerto Ayora
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Beaux Arts hotel in Puerto Ayora with a restaurant
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a library. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
Hotel Palace Galapagos offers 6 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. LCD televisions come with cable channels. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a library. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
Hotel Palace Galapagos offers 6 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. LCD televisions come with cable channels. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
TV
Garden
Map of Puerto Ayora
Available Rooms
Family Suite, 2 Bedrooms, Kitchenette, Ground Floor
1 Double • 2 Single • 484 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 Bedroom, Bathtub, Tower
1 King • 290 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room
1 Double
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room
1 Double
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
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Reviews
5.0
Note that this review is based on a father and 5yr old son travelling in the Galapagos Islands. We booked several nights here and it was one of the best choices we made. The hosts helped us on numerous occasions with advice, guidance, collected us from the ferry, and booked our taxi for the airport. The room provided was spacious and clean. The beds were very comfortable and firm which was just what we needed upon our return from our daily tours. It is not far from the seafront and main street. There is a laundry on the corner, which was very convenient, and a lot of local shops, and nice cafes down the road. We would definitely stay there again.
5.0
Great room, a short walk to the town centre, excellent service. Highly recommended !
5.0
We loved our stay at this hotel! The owners offered us help in so many ways, such as recommending us a bilingual tour guide and even lending their phones to contact the coordinator, undertaking laundry and boxing breakfasts when we had to go out early in the morning. The property was very clean and the housekeeper even washed our cooking equipment left in the kitchen. The breakfast was delicious and professional. They also helped us transport our luggage to the next hotel when we were out on a tour.
It is about a 7-10 minute walk from the city center.
I highly recommend this hotel!
5.0
Excellent quiet locations, easy access to taxi and attractions. Walking distance to restaurants, shopping and pier.
5.0
Beautiful hotel just 10-15 minutes away from the port and all the shopping and restaurants. The room was very clean and the staff was very attentive. We got complimentary water and coffee in the lobby. The rooms are quiet, have air conditioning and the staff speak English.
2.5
Staff was amazing. Very helpful and wanted to make sure your needs were met. Always hot showers and good working air conditioning. Appreciated the water in the lobby to refill bottles and they even put a jug in each room too. Location was a bit outside the central area but we always walked it, even in dark and it was safe. It was only like a 10 - 15 minute walk. We took a cab from the ferry with our luggage and it was only $2. They booked us a cab to go to the airport ferry for us. Very prompt in responding to emails and I had a lot of questions so very patient too!
5.0
Very well maintained small and quiet hotel. Super friendly and easily accessible staff.
4.0
Close to downtown, safe, nice.
Best thing is breakfast, Tonia makes it and it's very delicious
5.0
Good breakfast and staff very helpful.
2.5
The hotel is in a nice quiet residential neighborhood, yet very walkable to restaurants and shops. The wifi was fast and dependable. The bed was very comfortable. Air conditioning worked well which was welcome each day after a day out. We chose not to spend the additional $8 a day for breakfast. The room was very clean! The staff was friendly and helpful. The only thing lacking was guidance on places worth visiting while on the island of Santa Cruz, although a recommendation was made by Julio for a travel agent we could contact. Overall, Hotel Palace is a great place to stay.
5.0
They provide purified water. Everything was ok. The breakfast was great.
5.0
Lovely room with air con. Staff really helpful. Safe to walk about even at night. In easy walking distance to the town.
5.0
The hotel stuff are very friendly and helpful. It has been in short of water for two nights after a hot day (maybe a general issue in the island). They did try to help and provided a small bucket of drinking water for us to clean the face before the water came back in the morning. The hotel is clean and quiet. The breakfast is exceptional.
5.0
Really great place to stay, has all the comforts and cleanliness you could hope for! We will for sure come back next time we’re in Santa Cruz.
5.0
Jose was excellent, he helped us get taxis, accomodated us for early breakfast, answered numerous questions. We were able to walk to restaurants, but were not in the hustle of the main tourist section. I highly recommend this hotel
1.3
This is a lovely hotel, located close to the Charles Darwin Centre. Jose took great pride in personally serving freshly prepared breakfast to his guests. We could avail of free water in the foyer to refill our bottles.We were not very comfortable with the lack of privacy using the bathroom .... in our room, (Iguana) the bathroom wasn't a separate room to the bedroom
2.5
This is a lovely hotel, located close to the Charles Darwin Centre. Jose took great pride in personally serving freshly prepared breakfast to his guests. We could avail of free water in the foyer to refill our bottles.
We were not very comfortable with the lack of privacy using the bathroom .... in our room, (Iguana) the bathroom wasn't a separate room to the bedroom
2.5
The property was very well maintained with good service, centrally. It is a few blocks from the Main Street which made for a quiet stay.
5.0
The property was very well maintained with good service, centrally.
It is a few blocks from the Main Street which made for a quiet stay.
2.5
Walking distance, a few blocks, from many very good restaurants and activity centers. Quite neighborhood.
2.5
The hotel has been remodeled and it is nicely done. Front desk Jose is awesome.
2.5
We highly recommend staying at this property for the charm, cleanliness, central location and, most importantly, the excellent hospitality. Our visit to Santa Cruz would not have been complete if we stayed anywhere else. Jose Miguel went over-and-beyond to ensure that we had the best possible time: custom-tailoring breakfast time our schedule and dietary needs, offering free bikes to ride around town, calling taxis personally on his WhatsApp. Truly, we are thankful to Jose Miguel and the team at Hotel Palace Galapagos.
2.5
So good service 😀 Thanks for a pleasant time!
2.5
The hotel is a lovely small hotel, conveniently located and our room was very comfortable. But the best part about the hotel is the wonderful service- from the time we arrived and the way we were warmly greeted we were made to feel special throughout our stay- right until the time we were put into a cab for our trip to the airport. We would highly recommend this hotel.
2.5
I like small guest houses because of their attention to personal service and Hotel Palace Galapagos exceeded my expectations in many ways.
The BEST breakfast ever -- always fresh, delicious, and beautifully presented. Staff was eager to accommodate any type of food allergy or aversion; in my case, vegan and they made it so easy with several courses every morning. They even made me a breakfast sandwich to take with me when my tour left before the regular breakfast began.
My room was impeccably clean and the bed very comfortable. Hotel Palace Galapagos is perfectly located close to shops, restaurants, pier, and Darwin Research Center. All within walking distance.
In addition, staff enthusiastically helped arrange ground transportation, tours, and ferry boat tickets; he also recommended wonderful restaurants with several vegan options.
Everyone is friendly, attentive, and genuinely helpful. It is a lovely hotel, close to all kinds of activities, situated on a beautiful island with no hawkers. I strongly recommend Hotel Palace Galapagos as home-base in the Islands!
1.3
I like small guest houses because of their attention to personal service and Hotel Palace Galapagos exceeded my expectations in many ways.The BEST breakfast ever -- always fresh, delicious, and beautifully presented. Staff was eager to accommodate any type of food allergy or aversion; in my case, vegan and they made it so easy with several courses every morning. They even made me a breakfast sandwich to take with me when my tour left before the regular breakfast began. My room was impeccably clean and the bed very comfortable. Hotel Palace Galapagos is perfectly located close to shops, restaurants, pier, and Darwin Research Center. All within walking distance. In addition, staff enthusiastically helped arrange ground transportation, tours, and ferry boat tickets; he also recommended wonderful restaurants with several vegan options. Everyone is friendly, attentive, and genuinely helpful. It is a lovely hotel, close to all kinds of activities, situated on a beautiful island with no hawkers. I strongly recommend Hotel Palace Galapagos as home-base in the Islands!
2.5
The owner went out of her way to makes us feel welcome. She even presented my wife with a small gift for her birthday. The room was excellent and the breakfast (and breakfast area) were great. While it seemed we were off the beaten path, the major local activities were within 5 to 15 minutes walking. My wife also liked the corner mini-mart for last minute things.
2.5
The hotel is not on the shore, but all Puerto Ayora points of interest are at walking distance. On the other hand, the neighborhood is quiet. It is a new hotel with neat facilities. José Miguel is a pleasant staff member who receives his guests with a glass of fruit juice. He is indefatigable meeting the needs of his guests. The cost benefit ratio of the hotel is very attractive. The Internet is not fast, but works for essential things.
2.5
This was an excellent hotel. The location was walking distance to the main street. The service was excellent, the hotel staff went out of their way with booking tours, information for taxis and other town information, added comfort in our rooms and daily breakfast. Our extended family is from Ecuador and we will stay again at this hotel when we return in the future.
1.3
This was an excellent hotel. The location was walking distance to the main street. The service was excellent, the hotel staff went out of their way with booking tours, information for taxis and other town information, added comfort in our rooms and daily breakfast. Our extended family is from Ecuador and we will stay again at this hotel when we return in the future.
2.5
Great service was provided. We were helped with an excursion to see giant tortoises and also with airport transfer.
2.0
Staff are helpful and friendly. The room is clean but lack of basic facilities such as tea and coffee or a small table to put your tablet. The lightning is also not good as there is no bed side lamps or light switch so you have to get out of bed to switch off the light at night.
1.3
Absolutely wonderful people at this hotel!! Room was great except it could have used more hot water. Overall I would definitely go back
2.5
Absolutely wonderful people at this hotel!! Room was great except it could have used more hot water. Overall I would definitely go back😁
2.5
Very nice hotel
2.0
If you Came at the bad time. Not every was working. For example, no WIFI for the entire 5 days, waited for hot water in the morning and noise and dust from street demolition work. Also, I found their room inventory was not accurate. They claimed that basic rooms were sold out and yet the hotel just had two guests while I was there. I was forced to pay for an upgraded room the last day and yet I could not upgrade room because of the room is next to the street demolition work. I ended up over paying portion of my stay. The hotel is at least 3 or more blocks from every where. If you lower your expectation, it will make your stay a lot happier. The nice and friendly services from Sonia and Jose saved my vacation. They helped me with tours booking. your expectation, it will make your stay a lot happier.
1.0
If you Came at the bad time. Not every was working. For example, no WIFI for the entire 5 days, waited for hot water in the morning and noise and dust from street demolition work. Also, I found their room inventory was not accurate. They claimed that basic rooms were sold out and yet the hotel just had two guests while I was there. I was forced to pay for an upgraded room the last day and yet I could not upgrade room because of the room is next to the street demolition work. I ended up over paying portion of my stay. The hotel is at least 3 or more blocks from every where. If you lower your expectation, it will make your stay a lot happier. The nice and friendly services from Sonia and Jose saved my vacation. They helped me with tours booking. your expectation, it will make your stay a lot happier.
1.3
The hotel manager is so kind and actively helps the guests go around the area. The hotel is very cleanly maintained. The breakfast is awesome, and it is served with local fruits, fruit juice, eggs, and bread. Visitors to Galapagos may have some difficulty touring the area, but she is willing to help them out. For my family, it was a fantastic experience. The location is a bit away from the main street, Charles Darwin Ave, but not that far. I strongly recommend this hotel for family tourists.
1.5
The hotel manager is so kind and actively helps the guests go around the area. The hotel is very cleanly maintained. The breakfast is awesome, and it is served with local fruits, fruit juice, eggs, and bread. Visitors to Galapagos may have some difficulty touring the area, but she is willing to help them out. For my family, it was a fantastic experience. The location is a bit away from the main street, Charles Darwin Ave, but not that far. I strongly recommend this hotel for family tourists.
2.5
Fernando, the owner of the hotel, is amazing. He wants you to have an amazing experience. If you are unsure what trip to take or where to go, don't worry. Just take his advice or let him book something for you.
FAQs
How much does this hotel cost compared to others in Puerto Ayora?
The average price for a rental in Puerto Ayora is R 804 per night. This rental is R 500 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Palace Galapagos. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Palace Galapagos. Enjoy the water!
Is Hotel Palace Galapagos pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Palace Galapagos?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and tv.
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