I have generally happy with my stays here. My husband and I stay here quite often because we live in Northern Michigan and come down for Dr visits and I also come back to spend time with my kids. This bathroom door needs to be repaired. It won't stay open by itself and the hair conditioner dispenser in the shower wouldn't work. The thing that really upset me is 3 people knocked on my door virtually accusing me of staying in the hotel and not paying for today. Yesterday a.m. I spoke to the front desk person whose name was Amanda she took my card and told me it was all taken care of and that today was paid for. The woman honestly didn't do what she said she would do and that is staying today was paid for. May I add, she was borderline rude anytime I spoke with her. I felt they treated me like a crook who was trying to stay an extra day without paying.it took the manager to straighten this whole mess out! My next visit I am not sure if I will be staying here or another hotel chain. I was very INSULTED by the way I was treated! This is no way to treat people!!!

Stayed here for a night and left feeling underwhelmed. The bathroom and beds were adequate, but that's where the positives end. A broken light bulb in the lamp, grimy and loose door latch, broken desk chair, and slow-draining sink gave the room a run-down feel. The walls were dirty, and the artwork was missing, making the place look bare. The pool was so murky we couldn’t see the bottom, and breakfast was just okay. Paid $150 a night, but it felt more like an $89 experience. Every Airbnb we’ve stayed in has been better.

Excellent

Was not as clean as i would have expected.

We just entered the room and it didn't smell good.

I liked the property was affordable, and close to my destination for the weekend. I didn’t like the fire alarm going off and the staff didn’t inform us of what was going on. Also, my bathtub was clogged the whole stay. I reached out to the staff and they sent maintenance. I was told the problem was resolved but it wasn’t.

We was like sleeping in the kitchen

Great job