Shangri-La Bengaluru
Hotel in Bengaluru
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Luxury Bengaluru hotel in Malleshwaram with a full-service spa
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a nightclub, a 24-hour health club, and a bar/lounge.
Shangri-La Bengaluru offers 397 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 45-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a nightclub, a 24-hour health club, and a bar/lounge.
Shangri-La Bengaluru offers 397 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 45-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.
This Bengaluru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Map of Bengaluru
Available Rooms
Horizon Club King
1 King • 441 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Bangalore View Twin
2 Single • 474 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Bangalore View King
1 King • 474 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Panorama View Twin
2 Single • 527 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Panorama View King
1 King • 527 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
1.5 / 5.0
Horizon club was good. A good room makeup. Very food bedding. Power shortage including elevator stop several times everyday. Very dangerous hotel limo driver for airport pickup. Attitudes of staffs at cafe B and gym are quite bad. Meals at Saffron was too salty and mo change even after complaints for whole dinner course.
1.0 / 5.0
Experience is not so good and to some extent, I would say unexpected:
1) Interaction with front desk staff at midnight wasn't expected at this level of hotel. He needs serious grooming & especially on customer interaction & choice of words.
2) On next morning, I left at 9:30AM and around 4:30PM while crossing the hotel during my journey from South to North of the city, I thought of dropping few stuff. But surprisingly found that the room hasn't been serviced. I asked a carpet cleaner, who was then working just outside my room; he responded that I should have informed front desk while leaving. Understood that he is also another untrained member of the team.
3) Though hotel has 6 lifts in the lobby but most of the guests didn't respect the privacy of other members. Lifts were often too crowded and giving a feel of shopping mall or office lifts. Hotel could have deployed a person to manage the crowd. I finally decided to enter a lift with 2 other guests but then 3 more people accommodated themselves! No one had time for another 40-50 seconds. A lapse from hotel management.
4) I had to extend my stay for one more night. Though I completed my formalities in the morning before leaving the hotel at 7:15AM, my access key hadn't been updated. So, I had redo that at 8PM...at a gap of more than 12 hrs after being refused lift access.
5) In continuation of #4; my wifi hadn't been updated. Finally realised that my choice was wrong & decided not to bother any further.
6) Iron-board unsafe
5.0 / 5.0
Decorations are good. Food was good.
2.5 / 5.0
Thi is BY FAR the best hotel experience I have had in my many visits to Bengaluru and other cities in India. The front desk staff is EXCELLENT. The property is beautiful and very flexible for meetings and events. I had an event in the Saffron restaurant and the Service Staff and food was exceptional. I am so grateful for the extra care and kindness I received. Thanks you all for such a beautiful & stress free experience!
5.0 / 5.0
We stayed 2 nights at the property with our 1 year old. From the moment we stepped out of the car we received near perfect service. The staff from the reception, restaurant to the club lounge were always attentive, accommodating to our needs an made sure we were comfortable at all times. The room was also clean and very comfortable, and the food was absolutely delicious.
I want to make special mention of a few staff members that made our stay an especially happy one - Dharini from the front desk checked us in and suggested an upgrade to the club floor. She personally escorted us to the rooms so we can view them and choose and we ended up opting for the upgrade which we do not regret. She was always there to help us and even organized food for our child when we arrived. We were also served by Shikha at the Horizon Lounge who catered for our every need including providing kid friendly options during cocktail hour. Ravichandra from the housekeeping department also made sure our room was always comfortable and fully stocked. He even helped bring our bags down himself when he could have called for the porter - this is GOOD service!
Very rarely do I write positive reviews but our stay at the hotel has convinced us to visit Bangalore just for the hotel. We will be sure to be back very soon. Thank you to your amazing staff!
5.0 / 5.0
Clean, modern facility in Bangalore
1.0 / 5.0
Whilst I cannot fault the room and bathroom, which were marvellous, our stay left a lot to be desired. As it was New Year's Eve, there were only NYE package food and beverage options meaning no option to go to any restaurant venue for an early a la carte meal, which we had not been warned about. Also, it was incredibly loud until 2am with thumping music, which again would have been nice to know (and they knew we had to catch a 4:20am car to the airport so perhaps they could have offered to put us in a quieter part of the hotel, if there was such a place). I do appreciate that our disappointing experience may be largely attributable to the fact that it was NYE and the hotel guests seemed to cater exclusively to NYE revellers, but there seemed to be no consideration for guests who were not interested in partying into the wee hours and / or who had an early morning flight. Lastly, having stayed at other Shangri-La properties, I noticed a distinct attitudinal difference with the staff at this hotel who were, at best, perfunctory.
5.0 / 5.0
This is possibly the best property I lived in India so far; its amazingly excellent.
I stayed in a 11th floor room with panorama view which was beautiful with little-above-the-floor to ceiling glass walls in 2 sides of the room. Room services were prompt & efficient, as well as in-room dining; a special mention to Besuto.
Fitness center is very well equipped with sufficient free weights, ropes, weight training machines for arms, lat, shoulder, chest, legs, squat bar & cardio options. Loved the section with complimentary jacuzzi, steam, sauna - really well maintained & spacious. The rooftop pool area leaves with a soothing ambiance.
I tried the Japanese on-prem restaurant, Yataii, which was good. Otherwise the food price came across very expensive including the breakfast buffet. Only suggestion, they might want to add an option of oats & almond milk for in-room breakfast.
In short, it was a wonderful stay & highly recommended.
5.0 / 5.0
A real 5 star experience, lovely room, charming helpful staff, beautiful ambience
5.0 / 5.0
Stayed recently for 17 nights rm 1125. Very clean and well maintained rooms. Modern design. Top notch service. Nice restaurants and amenities. Food is good. Manager kind enough to provide complimentary late check out. Breakfast room mentionable names Breakfast room mentionable names include: Sayni
Hripik
Kilo
Rabin
Raveen
Ranjan
Gym: Eshwar and Alisha
Only negative which may not be important to others is lack of outdoor space. I personally like a garden of any size to unwind and buffer from the city traffic.
3.0 / 5.0
It is well located and safe. The rooms are large and clean. The service, both in the rooms and in the lounge areas is too slow and unsatisfactory.
4.0 / 5.0
Good place to stay and clean but service at breakfast could have been better.
5.0 / 5.0
Excellent hotel on a crowded street. Airport transfers at INR 4000 is too expensive. Food in the cafe was very good but no a-la carte option (buffet only), which is disappointing. For a small eater like me you are forced to eat either buffet at the cafe or in the specialty restaurants upstairs which I don't prefer. In-room dining menu is very limited which is surprising.
1.0 / 5.0
Disappointing. Poor value for money.
5.0 / 5.0
Clean, efficient, good food etc.
5.0 / 5.0
I loved the views from the rooftop patios.
5.0 / 5.0
Frankly a world of its own especially if you have executive lounge accesss. Hotel was super clean, super maintained and staff super efficient.
5.0 / 5.0
The property is really clean and well maintained. The staff is very friendly and helpful. All the services like pool, gym, lounge and restaurant were great too. The location is also nice and has a lot of good places in the vicinity.
3.0 / 5.0
Since there can be guests who are travelling alone, even after requesting specifically for single portion food items, the service didn’t serve it.
Anything which isn’t single portion in this case is difficult to consume and seems like a waste food and money.
Providing fruits in room is a nice touch and appreciated.
2.5 / 5.0
The hotel was excellent!
From check in to check out. The hotel is spotless. The room was great, spacious and relaxing.
The in room dining was great too.
The breakfast spread was quite elaborate and had many cuisines.
Definitely a must experience hotel! Even for a staycation.
2.5 / 5.0
An outstanding 5 start hotel in Bengaluru city. The hotel is ultra modern and chic. Loved the spacious room, bathroom, lobby, view, pool, gym. Staff is most welcoming and attentive. Their breakfast spread is just wow !! Was here for 6 nights. Thank you team Shangrila for your superior hospitality and truly memorable experience. Will be back for sure!
1.5 / 5.0
this stay was rather bad as there service was poor at the club lounge and I had to move rooms because it was too noisy due to wedding band on 19th floor. very disappointed with this stay. I had to wait a long time to get any service at the club lounge which shows the hotel to be operating poorly and I was charged at a very high price. totally unprofessional.
5.0 / 5.0
I have stayed here two times in the past 2 years and I absolutely love this property! Friendly folks beautiful rooms and dining options. Only issue I had was the vault had a mind of its own, made 3 attempts to get it sorted with the engineers finally had to replace it but everything else trumped this issue. Beds were very comfortable and rooms were large and well laid out. Will return on my next visit later this year! Wonderful week spent!
2.5 / 5.0
Had absolutely nothing bad to say about my 5 days stay. Exceptional service and the most friendly and accommodating staff I have ever come across on my many travels and stays! Excellent choice to stay if in Bengaluru, India!
3.0 / 5.0
The hotel is ok. For some reason, they charge 10 to 15 times more than the street-level price (eg uber) for transportation…the hôtel is in the middle of nowhere so you need to be ready to be driven around.
The food is the highlight of the place…and the only attraction of the city if you ask me.
2.5 / 5.0
Great stay. Extraordinary service especially the lounge staff
2.5 / 5.0
Awesome stay as always. You can’t go wrong when staying at shangri la. Keep it up.
5.0 / 5.0
Wonderful place
5.0 / 5.0
Really excellent place with amazing views if Bengaluru! The staff & Service was great as well.
Room was modern, amenities were really nice. Really liked it.
Food was a bit expensive but everything else was wonderful!
2.5 / 5.0
We had an excellent stay in the Shangri-La hotel.
The rooms are really high standard, the restaurants we visited were great - both food and service and we all enjoyed staying here.
2.5 / 5.0
Beautifully appointed rooms with exceptional service!
1.0 / 5.0
The property got older and has never been renovated. Foods are bad for visitors. Carpets should be replaced since they are dirty.
2.5 / 5.0
The staff were very good and caring, looked after us when we were not feeling well.
Its a beautiful hotel with great staff and good ambience. Overall we have a lovely time there
1.3 / 5.0
The staff were very good and caring, looked after us when we were not feeling well.Its a beautiful hotel with great staff and good ambience. Overall we have a lovely time there
0.5 / 5.0
Terrible service will never return back to this hotel for everything you have follow and post that also u will not be addressed by team. Wait time for every request is 1 hour
0.3 / 5.0
Terrible service will never return back to this hotel for everything you have follow and post that also u will not be addressed by team. Wait time for every request is 1 hour
1.5 / 5.0
It is an amazing property. Stayed for 2 nights and enjoyed every bit of it. Stayed in a horizon panorama room on 16th floor. It has amazing views, big size room, staff was polite and very helpful, room service and housekeeping was excellent..Restaurants on top floor have amazing views and food, breakast at b cafe had a large spread..overall amazing hospitality..one of the best places to stay in Bangalore...
2.5 / 5.0
Customer service was exceptional here and every attention to detail was above and beyond our expectations. We will definitely be returning to this hotel next time we are here and i highly recommend it to others!
1.3 / 5.0
Excellent experience Will definitely look forward to staying in the property again
1.5 / 5.0
Excellent experience
Will definitely look forward to staying in the property again
FAQs
How much does this hotel cost compared to others in Bengaluru?
The average price for a rental in Bengaluru is R 719 per night. This rental is R 2,046 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Shangri-La Bengaluru. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Shangri-La Bengaluru. Enjoy the water!
Is Shangri-La Bengaluru pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shangri-La Bengaluru?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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